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They have great customer service! I had a small issue and they fixed it within minutes.
Just started using this app for a week or so but the app fulfills what I need for my store.
I have zero experience but the support team is superb and provides easy to understand solutions and guidance. Very happy and very satisfied.
We're delighted to hear that MultiVariants is fulfilling your needs for your store! It's great that you find the app helpful, especially as someone with zero experience. We're thrilled that our support team has been able to assist you effectively, providing easy-to-understand solutions and guidance.
If you ever have more questions, need further assistance, or have any feedback to share, please don't hesitate to reach out. We're here to ensure your continued satisfaction with MultiVariants. Thank you for choosing MultiVariants!
The customer support is very good. They fixed the issue in no time. Highly recommend!
We're thrilled to hear that you found our customer support very good and that we were able to fix the issue for you quickly. Your recommendation means a lot to us!
If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help, and thank you for choosing MultiVariants!
We started using this app for selling fractional quantities for fabric, and it's solved a major headache we've had since we opened our store back in 2019. It would be great if Shopify were to support fractional quantities natively, but this gets us close enough. The setup was a little confusing, but the support was truly amazing. I used the online chat to get my questions answered and they were terrific. Timely and very helpful for getting us set up and running. Don't hesitate to reach out if you have questions, they are extremely helpful and friendly.
We're thrilled to hear that MultiVariants has solved a major headache for your fabric store by allowing you to sell fractional quantities!
We understand that the setup process of a system for the first time can sometimes be confusing, but we're glad to hear that our support team was able to assist you effectively. Providing timely and helpful support is a top priority for us, and we're delighted to know that you found our team terrific.
If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued success with MultiVariants. Thank you for choosing our app, and we appreciate your kind words!
Great customer live chat support
AWESOME support. Didn't really know what to do once I installed the service - Hector was amazing and completely setup what I needed help with and answered several questions. I'm really happy with the service I received and would encourage you to consider using this software! Solved the problems we were faced with creating custom candy mixes for our customers!
This app fulfills what I need for my store and has great customer service.
Thank you for your feedback! We're thrilled to hear that the MultiVariants - Bulk Order app fulfills your store's needs.
We're also glad to know that you've had a positive experience with our customer service. Providing great support is important to us, and we're here to assist you whenever you need it.
If you have any more comments or questions in the future, please feel free to reach out. We're here to help you make the most out of our app. Thank you for choosing the MultiVariants - Bulk Order app!
Great APP! I had a small issue and they fixed it within minutes. They have great customer service!
Thank you for your feedback! We're thrilled to hear that you had a positive experience with the MultiVariants - Bulk Order app.
It's fantastic to know that our customer service team was able to promptly resolve your issue within minutes. We strive to provide excellent support to our users, and we're glad that it made a difference for you.
If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing MultiVariants for your B2B store!
Have only had it for a week but so far it does everything we need and the support team have been helpful
We're glad to hear that MultiVariants has been meeting your needs in just one week! It's fantastic to know that our support team has been helpful in assisting you.
If you ever have more questions or if there's anything else we can help you with, feel free to reach out. We appreciate your feedback, and thank you for choosing the MultiVariants - bulk order app!
I don't usually gush over software, but this was the app I needed and the customer service was phenomenal! For days I've looked for an app that did what I needed: to create quantity multiples of an item (by the dozen), but track my inventory by individual items. I tried another app - it didn't work - and was almost about to give up when I installed MV.
I went through two videos to figure out exactly what I needed to do, and it worked as advertised, but some aesthetics needed a couple of tweaks.
I couldn't figure out how to do them, so I got onto their Chat, uploaded a couple of screenshots/snips of what I wanted removed or changed, and within minutes it was done!
I felt a little odd having to go on two times - I am a techy and usually can figure these things out on my own - but both the agents I chatted with (Zaina was the 2nd) were awesome. (The first was a simple error on my part: all of my Tags are capitalized, but I had put them in as lowercase in MV - my bad). Even though I need to pay for their higher plan for everything I wanted, it costs less than the higher-level website theme.
Very satisfied with this app! Thanks!
We're thrilled to hear that MultiVariants has been the app you needed and that you've had a phenomenal experience with our customer service! It's fantastic that you were able to find a solution to your specific needs after trying various options.
We understand that sometimes minor tweaks are necessary to perfect the aesthetics, and we're glad our support team was able to assist you promptly. Don't hesitate to reach out whenever you need assistance - we're here to help!
Your satisfaction is our priority, and we're delighted that MultiVariants has met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to contact us. Thank you for choosing our app!