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2024년 3월 18일

The customer support is very good. They fixed the issue in no time. Highly recommend!

Just Labcoats
미국
앱 사용 기간 3개월
답글 EFOLI, LLC개 2024년 3월 20일

We're thrilled to hear that you found our customer support very good and that we were able to fix the issue for you quickly. Your recommendation means a lot to us!
If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help, and thank you for choosing MultiVariants!

2024년 3월 16일

We started using this app for selling fractional quantities for fabric, and it's solved a major headache we've had since we opened our store back in 2019. It would be great if Shopify were to support fractional quantities natively, but this gets us close enough. The setup was a little confusing, but the support was truly amazing. I used the online chat to get my questions answered and they were terrific. Timely and very helpful for getting us set up and running. Don't hesitate to reach out if you have questions, they are extremely helpful and friendly.

BERNINA of Naperville
미국
앱 사용 기간 1일
답글 EFOLI, LLC개 2024년 3월 18일

We're thrilled to hear that MultiVariants has solved a major headache for your fabric store by allowing you to sell fractional quantities!
We understand that the setup process of a system for the first time can sometimes be confusing, but we're glad to hear that our support team was able to assist you effectively. Providing timely and helpful support is a top priority for us, and we're delighted to know that you found our team terrific.
If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued success with MultiVariants. Thank you for choosing our app, and we appreciate your kind words!

2024년 4월 7일

This app fulfills what I need for my store and has great customer service.

CHIEF SUPPLIES
인도네시아
앱 사용 기간 13일
답글 EFOLI, LLC개 2024년 4월 11일

Thank you for your feedback! We're thrilled to hear that the MultiVariants - Bulk Order app fulfills your store's needs.

We're also glad to know that you've had a positive experience with our customer service. Providing great support is important to us, and we're here to assist you whenever you need it.

If you have any more comments or questions in the future, please feel free to reach out. We're here to help you make the most out of our app. Thank you for choosing the MultiVariants - Bulk Order app!

2024년 3월 21일

Great APP! I had a small issue and they fixed it within minutes. They have great customer service!

AU NOIR B2B
캐나다
앱 사용 기간 6일
답글 EFOLI, LLC개 2024년 3월 23일

Thank you for your feedback! We're thrilled to hear that you had a positive experience with the MultiVariants - Bulk Order app.

It's fantastic to know that our customer service team was able to promptly resolve your issue within minutes. We strive to provide excellent support to our users, and we're glad that it made a difference for you.

If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing MultiVariants for your B2B store!

2024년 4월 2일

Fast response and really helpful !

Unity-Supplements
캐나다
앱 사용 기간 5개월
답글 EFOLI, LLC개 2024년 4월 4일

We're delighted to hear that you received a fast response and found our support team really helpful! Providing timely assistance is a priority for us, and we're glad we could assist you effectively.
If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help, and thank you for choosing MultiVariants!

2024년 2월 1일

Just started using this app for a week or so but the app fulfills what I need for my store.
I have zero experience but the support team is superb and provides easy to understand solutions and guidance. Very happy and very satisfied.

Impress Promotions
오스트레일리아
앱 사용 기간 대략 2개월
답글 EFOLI, LLC개 2024년 2월 3일

We're delighted to hear that MultiVariants is fulfilling your needs for your store! It's great that you find the app helpful, especially as someone with zero experience. We're thrilled that our support team has been able to assist you effectively, providing easy-to-understand solutions and guidance.
If you ever have more questions, need further assistance, or have any feedback to share, please don't hesitate to reach out. We're here to ensure your continued satisfaction with MultiVariants. Thank you for choosing MultiVariants!

2024년 3월 13일

A very good job always available to help you

macseis
안도라
앱 사용 기간 6일
답글 EFOLI, LLC개 2024년 3월 16일

Thank you for your feedback! We're delighted to hear that you're satisfied with the service provided by the MultiVariants - Bulk Order app team, and that we've been able to assist you whenever you need help.

If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing the MultiVariants - Bulk Order app!

2024년 2월 27일

Super helpful staff, great functionality and a great tool for big basket selling.

LOVE BRAND & Co. B2B
영국
앱 사용 기간 28일
2024년 2월 6일

I don't usually gush over software, but this was the app I needed and the customer service was phenomenal! For days I've looked for an app that did what I needed: to create quantity multiples of an item (by the dozen), but track my inventory by individual items. I tried another app - it didn't work - and was almost about to give up when I installed MV.

I went through two videos to figure out exactly what I needed to do, and it worked as advertised, but some aesthetics needed a couple of tweaks.

I couldn't figure out how to do them, so I got onto their Chat, uploaded a couple of screenshots/snips of what I wanted removed or changed, and within minutes it was done!

I felt a little odd having to go on two times - I am a techy and usually can figure these things out on my own - but both the agents I chatted with (Zaina was the 2nd) were awesome. (The first was a simple error on my part: all of my Tags are capitalized, but I had put them in as lowercase in MV - my bad). Even though I need to pay for their higher plan for everything I wanted, it costs less than the higher-level website theme.

Very satisfied with this app! Thanks!

Bargain Boxes
미국
앱 사용 기간 대략 3시간
답글 EFOLI, LLC개 2024년 2월 7일

We're thrilled to hear that MultiVariants has been the app you needed and that you've had a phenomenal experience with our customer service! It's fantastic that you were able to find a solution to your specific needs after trying various options.
We understand that sometimes minor tweaks are necessary to perfect the aesthetics, and we're glad our support team was able to assist you promptly. Don't hesitate to reach out whenever you need assistance - we're here to help!
Your satisfaction is our priority, and we're delighted that MultiVariants has met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to contact us. Thank you for choosing our app!

2024년 2월 3일

Have only had it for a week but so far it does everything we need and the support team have been helpful

parachutefirstaid
뉴질랜드
앱 사용 기간 7일
답글 EFOLI, LLC개 2024년 2월 5일

We're glad to hear that MultiVariants has been meeting your needs in just one week! It's fantastic to know that our support team has been helpful in assisting you.
If you ever have more questions or if there's anything else we can help you with, feel free to reach out. We appreciate your feedback, and thank you for choosing the MultiVariants - bulk order app!