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Fast response and really helpful !
We're delighted to hear that you received a fast response and found our support team really helpful! Providing timely assistance is a priority for us, and we're glad we could assist you effectively.
If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help, and thank you for choosing MultiVariants!
I don't usually gush over software, but this was the app I needed and the customer service was phenomenal! For days I've looked for an app that did what I needed: to create quantity multiples of an item (by the dozen), but track my inventory by individual items. I tried another app - it didn't work - and was almost about to give up when I installed MV.
I went through two videos to figure out exactly what I needed to do, and it worked as advertised, but some aesthetics needed a couple of tweaks.
I couldn't figure out how to do them, so I got onto their Chat, uploaded a couple of screenshots/snips of what I wanted removed or changed, and within minutes it was done!
I felt a little odd having to go on two times - I am a techy and usually can figure these things out on my own - but both the agents I chatted with (Zaina was the 2nd) were awesome. (The first was a simple error on my part: all of my Tags are capitalized, but I had put them in as lowercase in MV - my bad). Even though I need to pay for their higher plan for everything I wanted, it costs less than the higher-level website theme.
Very satisfied with this app! Thanks!
We're thrilled to hear that MultiVariants has been the app you needed and that you've had a phenomenal experience with our customer service! It's fantastic that you were able to find a solution to your specific needs after trying various options.
We understand that sometimes minor tweaks are necessary to perfect the aesthetics, and we're glad our support team was able to assist you promptly. Don't hesitate to reach out whenever you need assistance - we're here to help!
Your satisfaction is our priority, and we're delighted that MultiVariants has met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to contact us. Thank you for choosing our app!
Great application. The customer service and technical support was top of the line.
We're thrilled to hear that you find MultiVariants to be a great application! Your compliment on our customer service and technical support being top of the line means a lot to us.
If you have any more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out.
Super helpful staff, great functionality and a great tool for big basket selling.
Really good support. Replies immediately on the chat and really thorough and professional help. can be highly recommended.
Elements Design
Denmark
A very good job always available to help you
Thank you for your feedback! We're delighted to hear that you're satisfied with the service provided by the MultiVariants - Bulk Order app team, and that we've been able to assist you whenever you need help.
If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing the MultiVariants - Bulk Order app!
This app is a fantastic solution for B2B bulk ordering, the way it displays a matrix of variants with an easy one-button add all to cart. The support is fast and solves any issues you have. Highly recommend
Great customer service!
Thank you for your kind words! We're delighted to hear that you had a great experience with our customer service. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with MultiVariants. Thank you for choosing our app!
customer support is amazing
the customer service is amazing they help me
Thank you for sharing your feedback on the MultiVariants - Bulk Order app! We're thrilled to hear that you had an amazing experience with our customer service team.
If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing our app!