整體評分
5
各級評分數量
  • 96% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年2月6日

I don't usually gush over software, but this was the app I needed and the customer service was phenomenal! For days I've looked for an app that did what I needed: to create quantity multiples of an item (by the dozen), but track my inventory by individual items. I tried another app - it didn't work - and was almost about to give up when I installed MV.

I went through two videos to figure out exactly what I needed to do, and it worked as advertised, but some aesthetics needed a couple of tweaks.

I couldn't figure out how to do them, so I got onto their Chat, uploaded a couple of screenshots/snips of what I wanted removed or changed, and within minutes it was done!

I felt a little odd having to go on two times - I am a techy and usually can figure these things out on my own - but both the agents I chatted with (Zaina was the 2nd) were awesome. (The first was a simple error on my part: all of my Tags are capitalized, but I had put them in as lowercase in MV - my bad). Even though I need to pay for their higher plan for everything I wanted, it costs less than the higher-level website theme.

Very satisfied with this app! Thanks!

Bargain Boxes
美國
使用應用程式 大約3小時
EFOLI, LLC 已回覆 2024年2月7日

We're thrilled to hear that MultiVariants has been the app you needed and that you've had a phenomenal experience with our customer service! It's fantastic that you were able to find a solution to your specific needs after trying various options.
We understand that sometimes minor tweaks are necessary to perfect the aesthetics, and we're glad our support team was able to assist you promptly. Don't hesitate to reach out whenever you need assistance - we're here to help!
Your satisfaction is our priority, and we're delighted that MultiVariants has met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to contact us. Thank you for choosing our app!

2024年2月3日

Have only had it for a week but so far it does everything we need and the support team have been helpful

parachutefirstaid
紐西蘭
使用應用程式 7天
EFOLI, LLC 已回覆 2024年2月5日

We're glad to hear that MultiVariants has been meeting your needs in just one week! It's fantastic to know that our support team has been helpful in assisting you.
If you ever have more questions or if there's anything else we can help you with, feel free to reach out. We appreciate your feedback, and thank you for choosing the MultiVariants - bulk order app!

2024年3月21日

I've been using this app for a while now, and I must say, their customer support is simply exceptional. Whenever I've had an issue or a question, they've been incredibly responsive and helpful, going above and beyond to ensure my satisfaction. It's rare to find such dedicated support in today's market, and it's truly a testament to the quality of this app and the team behind it. Highly recommend!

regalo-in-pelle
摩洛哥
使用應用程式 大約1小時
EFOLI, LLC 已回覆 2024年3月23日

Thank you for your continued support and feedback! We're thrilled to hear that you've been enjoying your experience with the MultiVariants - Bulk Order app.

It's fantastic to know that our customer support team has consistently provided exceptional service, being responsive, helpful, and going above and beyond to ensure your satisfaction. We take great pride in delivering dedicated support to our merchants, and we're delighted that it has made a positive impact on your experience.

Your recommendation means a lot to us, and we're grateful for your trust in our app and team. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help!

2024年2月19日

Works great! Very helpful support.

FOODIO.sk
斯洛伐克
使用應用程式 大約1個月
EFOLI, LLC 已回覆 2024年2月22日

We're delighted to hear that MultiVariants is working great for you! It's fantastic to know that you find our support team very helpful.
If you ever have more questions or need further assistance, please feel free to reach out. We're here to ensure your continued success with MultiVariants. Thank you for choosing our app!

2024年2月8日

the customer service is amazing they help me

VIP Conecctions Miami
美國
使用應用程式 大約1個月
EFOLI, LLC 已回覆 2024年2月10日

Thank you for sharing your feedback on the MultiVariants - Bulk Order app! We're thrilled to hear that you had an amazing experience with our customer service team.

If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing our app!

2024年5月24日

Great customer service!

Gronk Fitness Products
美國
使用應用程式 4天
EFOLI, LLC 已回覆 2024年5月28日

Thank you for your kind words! We're delighted to hear that you had a great experience with our customer service. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with MultiVariants. Thank you for choosing our app!

2024年1月3日

They have great customer service! I had a small issue and they fixed it within minutes.

TGT Wholesale
美國
使用應用程式 4個月
2024年1月24日

This app is a fantastic solution for B2B bulk ordering, the way it displays a matrix of variants with an easy one-button add all to cart. The support is fast and solves any issues you have. Highly recommend

Crooks & Castles
加拿大
使用應用程式 大約23小時
2024年2月19日

VERY HELPFUL AND QUICK SUPPORT!!

Lasered By The Creek
美國
使用應用程式 10天
EFOLI, LLC 已回覆 2024年2月22日

We're thrilled to hear that you found our support very helpful and quick! Providing timely assistance is a top priority for us.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help, and thank you for choosing MultiVariants!

2024年5月8日

Excellent service from Oberyn!

Thanks a lot!

LIFT Nordic
丹麥
使用應用程式 大約1小時