整體評分
5
各級評分數量
  • 96% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年3月18日

The customer support is very good. They fixed the issue in no time. Highly recommend!

Just Labcoats
美國
使用應用程式 3個月
EFOLI, LLC 已回覆 2024年3月20日

We're thrilled to hear that you found our customer support very good and that we were able to fix the issue for you quickly. Your recommendation means a lot to us!
If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help, and thank you for choosing MultiVariants!

2024年3月16日

We started using this app for selling fractional quantities for fabric, and it's solved a major headache we've had since we opened our store back in 2019. It would be great if Shopify were to support fractional quantities natively, but this gets us close enough. The setup was a little confusing, but the support was truly amazing. I used the online chat to get my questions answered and they were terrific. Timely and very helpful for getting us set up and running. Don't hesitate to reach out if you have questions, they are extremely helpful and friendly.

BERNINA of Naperville
美國
使用應用程式 1天
EFOLI, LLC 已回覆 2024年3月18日

We're thrilled to hear that MultiVariants has solved a major headache for your fabric store by allowing you to sell fractional quantities!
We understand that the setup process of a system for the first time can sometimes be confusing, but we're glad to hear that our support team was able to assist you effectively. Providing timely and helpful support is a top priority for us, and we're delighted to know that you found our team terrific.
If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued success with MultiVariants. Thank you for choosing our app, and we appreciate your kind words!

2024年4月7日

This app fulfills what I need for my store and has great customer service.

CHIEF SUPPLIES
印尼
使用應用程式 13天
EFOLI, LLC 已回覆 2024年4月11日

Thank you for your feedback! We're thrilled to hear that the MultiVariants - Bulk Order app fulfills your store's needs.

We're also glad to know that you've had a positive experience with our customer service. Providing great support is important to us, and we're here to assist you whenever you need it.

If you have any more comments or questions in the future, please feel free to reach out. We're here to help you make the most out of our app. Thank you for choosing the MultiVariants - Bulk Order app!

2024年3月21日

Great APP! I had a small issue and they fixed it within minutes. They have great customer service!

AU NOIR B2B
加拿大
使用應用程式 6天
EFOLI, LLC 已回覆 2024年3月23日

Thank you for your feedback! We're thrilled to hear that you had a positive experience with the MultiVariants - Bulk Order app.

It's fantastic to know that our customer service team was able to promptly resolve your issue within minutes. We strive to provide excellent support to our users, and we're glad that it made a difference for you.

If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing MultiVariants for your B2B store!

2024年4月2日

Fast response and really helpful !

Unity-Supplements
加拿大
使用應用程式 5個月
EFOLI, LLC 已回覆 2024年4月4日

We're delighted to hear that you received a fast response and found our support team really helpful! Providing timely assistance is a priority for us, and we're glad we could assist you effectively.
If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help, and thank you for choosing MultiVariants!

2024年2月1日

Just started using this app for a week or so but the app fulfills what I need for my store.
I have zero experience but the support team is superb and provides easy to understand solutions and guidance. Very happy and very satisfied.

Impress Promotions
澳洲
使用應用程式 大約2個月
EFOLI, LLC 已回覆 2024年2月3日

We're delighted to hear that MultiVariants is fulfilling your needs for your store! It's great that you find the app helpful, especially as someone with zero experience. We're thrilled that our support team has been able to assist you effectively, providing easy-to-understand solutions and guidance.
If you ever have more questions, need further assistance, or have any feedback to share, please don't hesitate to reach out. We're here to ensure your continued satisfaction with MultiVariants. Thank you for choosing MultiVariants!

2024年3月13日

A very good job always available to help you

macseis
安道爾
使用應用程式 6天
EFOLI, LLC 已回覆 2024年3月16日

Thank you for your feedback! We're delighted to hear that you're satisfied with the service provided by the MultiVariants - Bulk Order app team, and that we've been able to assist you whenever you need help.

If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing the MultiVariants - Bulk Order app!

2024年2月27日

Super helpful staff, great functionality and a great tool for big basket selling.

LOVE BRAND & Co. B2B
英國
使用應用程式 28天
2024年2月6日

I don't usually gush over software, but this was the app I needed and the customer service was phenomenal! For days I've looked for an app that did what I needed: to create quantity multiples of an item (by the dozen), but track my inventory by individual items. I tried another app - it didn't work - and was almost about to give up when I installed MV.

I went through two videos to figure out exactly what I needed to do, and it worked as advertised, but some aesthetics needed a couple of tweaks.

I couldn't figure out how to do them, so I got onto their Chat, uploaded a couple of screenshots/snips of what I wanted removed or changed, and within minutes it was done!

I felt a little odd having to go on two times - I am a techy and usually can figure these things out on my own - but both the agents I chatted with (Zaina was the 2nd) were awesome. (The first was a simple error on my part: all of my Tags are capitalized, but I had put them in as lowercase in MV - my bad). Even though I need to pay for their higher plan for everything I wanted, it costs less than the higher-level website theme.

Very satisfied with this app! Thanks!

Bargain Boxes
美國
使用應用程式 大約3小時
EFOLI, LLC 已回覆 2024年2月7日

We're thrilled to hear that MultiVariants has been the app you needed and that you've had a phenomenal experience with our customer service! It's fantastic that you were able to find a solution to your specific needs after trying various options.
We understand that sometimes minor tweaks are necessary to perfect the aesthetics, and we're glad our support team was able to assist you promptly. Don't hesitate to reach out whenever you need assistance - we're here to help!
Your satisfaction is our priority, and we're delighted that MultiVariants has met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to contact us. Thank you for choosing our app!

2024年2月3日

Have only had it for a week but so far it does everything we need and the support team have been helpful

parachutefirstaid
紐西蘭
使用應用程式 7天
EFOLI, LLC 已回覆 2024年2月5日

We're glad to hear that MultiVariants has been meeting your needs in just one week! It's fantastic to know that our support team has been helpful in assisting you.
If you ever have more questions or if there's anything else we can help you with, feel free to reach out. We appreciate your feedback, and thank you for choosing the MultiVariants - bulk order app!