My Easy Monogram

I love the wide range of products they offer and know that they have been working super hard to incorporate some new integrations and things that will make it easier for us in the long run, but at with anything, there are some kinks that need to be worked out. Live Previews for personalized products still have a few bugs and sometimes it takes a while for support to get back to you on issues. I know they are busy, but it does take quite a while to get any kind of response and even then, it's a little curt and short. Also, if you want any product descriptions that aren't just one or two sentence blips, modify prices, or make changes to the sizes and/or colors you offer, it can take a REALLY long time to get things set up and functioning properly (which I still have a couple of glitches after hours and hours of work). I am super hopeful that the process for my customers will be seamless and I am confident that they are working hard to make everything work the way it is supposed to. I debated between a three and four star, but am willing to give them the benefit of the doubt in the hopes they will be able to fulfill recent promises as I really like the products they offer and want them to succeed. Their success can result in more success for me. I'm looking forward to seeing how well these products are received and what they can and will do in the future.