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Most exclusive products and the best model ever ! Thank yu! yu added the value that I searched for a long time.
Thank you for the review, we appreciate it!
So glad that I found this app. It is much less expensive than the other app I used before. The cost of the merchandise allows me to offer good price points to my customers. I also love the fast and knowledgeable customer service in resolving my issue. Shout out to Edmond! I would have given this app 5 stars if we were able to place the orders right in the app.
Thanks for the review, we really appreciate it!
We like the auto updating of inventory.. seems prompt and accurate.
A lot of items to choose from.. is awesome.. and the list seems to keep growing each week..
3 stars = Lack of High Fashion styles in clothing and shoes.
3 stars = Item name is way too long. (the most annoying)
those fixes will give 5 stars.
We appreciate your feedback and giving our company and our APP an opportunity!
Regarding Lack of styles: We want to provide our members with merchandise that caters to a much more wider audience and merchandise that is in style, essential for every wardrobe and most importantly super affordable. With over 4000 Skus available we are also adding new styles every week to ensure our partners have access to new, affordable and quality fashion they can offer to their customers. With that said we welcome all feedback and suggestions from our customers, as one of our main goals is to offer a wide range of styles to our members that is both trendy and cost effective. At the end of the day our objective if for you not to just have access to our inventory but to be able to actually sell the items and make money.
Regarding Product Titles: You are able to edit the titles after you add them to your website. We also offer a free service where our design team can edit the category pages on your website to have the titles displayed only by certain characters in essence shortening them for you automatically.
I just canceled my subscription and the app
I hope you delete my data and don't withdraw the monthly fee by mistake, otherwise I will dispute everything to PayPal and Shopify
I worked a days for nothing and got no answers for all my disputes via chat and email
Replay
I am clear and notice that your subscription is left in my store alongside the shopify subscription to be paid later, the subscription is required after the 15-day trial period and therefore I had to subscribe to the subscription to start importing your products into shopify means the 15 dayes terial is finished , I worked for 15 hours and I managed to import only 20 single products without description with a single image with only one color , the button add to shopify works only once time , to solve the problem I have to reinstall the app to add a new product , also the unsubscribe button is corrupted
In short, it takes a year to complete a store with ur magic app
First you have to create a working app and test it before putting it to the public before you even ask for a payed subscription
Your app isn't even worth it for free ,
Finally, I ask you to remove the payment left in my store
I've wasted enough time already and I don't care to ask anyone for support
Soo sorry
Please keep in mind we are based in Los Angeles, CA.
Since you are based outside of United States, you submitted your questions our time 1:49 am and 3:13 am, we do respond to all inquiries within 12 -24 hours.
It is unfortunate you did not provide us the opportunity to respond to your inquiry and fix whatever issues you may have been having.
If still interested, please contact us we would love to have the opportunity to address whatever issues you may have had.
Regarding the charges, our APP does come with 14 day free trial.
If you have a pending transaction that has not yet been posted, please contact Shopify support as they handle all billing for our app, once they contact us we will authorize a void of that charge for you.
Good Luck with your future plans!
I've got to say, the products they have here on this site are VERY GOOD.
So if you're looking for Womens fashionable clothing, this is the place. Like many other reviews, The issue I have is with the customer service. Response time is good, they have a chat feature which they get back to you pretty quickly. However the customer service and professionalism is really lacking. They make you feel rushed, One sentence responses by email, and I actually ended up connecting on the phone with one agent, I had a couple of questions... This agent literally took a deep breath and exhaled... as if I was holding them up from doing something . SO UNPROFESSSIONAL. If he or she is overwhelmed with work or tired dealing with same old questions from customers who pay money for their products. I think its time to move on from this profession. I can honestly say if they revamp their customer service team, they'll get 5 stars from every merchant on here...Thats keeping it real
Thanks for your review and your feedback, we apologize if our customer service was not satisfactory, we take customer service extremely serious, we are constantly improving all aspects of our business, we will take your feedback and improve on it. Once again thanks for your review!
I like the idea of this app but I wish it was more like oberlo. You have to manually place the customers order on their website 1 by 1 which can take a lot of time if you have lots of orders. They really need that auto fulfill feature! and like someone said before they need to add more urban clothes.
I just installed the app and so far so good, support has been very quick to respond to my concerns.
Thank you for the review, we appreciate it.
They answer immediately.
Very kind and helpful customer service, sir Edmond in particular.
Thank you
I really like the idea of this app and would love to give 5 stars if this app can change few things-----
* More fashionable, trendy clothings
* More men clothings
* More stylish shoes
*****Most importantly, please add more stocks! A lot of clothings are either out of inventories or low in stocks!!!! *****
Overall, this app is pretty nice and easy to use. I would like to give it a try and perhaps establish a longer relationship as long as it can improve the things mentioned above.
We appreciate your feedback and giving our company and our APP an opportunity!
Regarding Lack of styles: We want to provide our members with merchandise that caters to a much more wider audience and merchandise that is in style, essential for every wardrobe and most importantly super affordable. We are also adding new styles every week to ensure our partners have access to new, affordable and quality fashion they can offer to their customers. With that said we welcome all feedback and suggestions from our customers, as one of our main goals is to offer a wide range of styles to our members that is both trendy and cost effective. At the end of the day our objective if for you not to just have access to our inventory but to be able to actually sell the items and make money.
Regarding Inventory stock: we have actually started in the past few weeks, stocking up more quantity per item and when we do restock an item we are stocking up more quantity there as well.
So we are both stocking more quantity initially when we buy the merchandise and stocking more quantity when we do restock the item.
Definitely keeping more qty on hand is a huge priority for us. Moving forward we will be definitely stock more quantity per style, so items are not selling out as quick.
1. CC WholesaleClothing Shopify App
It is easy to push items to your store.
Downfall-products sync every 4 hours, and items are always out of stock. The total inventory is very low, so I think they buy as needed. Synching should be instant and in real-time.
2. Customer Service
Customer service sucks!
-They seem to think customer service is replying to emails. It is much more.
-They don't address customers by name.
-The emails have lousy grammar and spelling.
-The emails are sometimes in two or three different colors as if they copy/pasted from somewhere else.
They don't answer questions. You ask three they might only answer one.
-They don't take feedback from customers well.
-I'm a successful store owner, and I refuse to deal with vendors that have no proper business and customer service etiquette
3. Clothes
-The products look like they are for thrift shop stores which don't match my brand, but I saw a few items that I'd like to add and see if my customers want them.
-I can't speak on the quality of the clothes. Do a google search and read some reviews.
-The variety of clothes is not that great for $29 per month.
-The sizing charts are generic. I noticed all of the size charts are the same, but they buy from different manufacturers. When I pointed this out to them, they told me I could return the item, and they've been in business for 15 years. In e-commerce, accurate sizing and measurements are crucial for a great customer buying experience. You can't provide a generic chart and just say well you can return it. The size chart should be accurate for every product. That response is what made me cancel my subscription plan and delete the app.
We appreciate your feedback and regret we were not able to meet your needs to keep you on board, in any case we do wish you lots of success with your business and hope to see you back with us hopefully in the near future. We would like to address some of the points you raised in your review.
1. Your comment about items ‘always out of stock’ is simply not true. We have over 4000 skus in stock ready to ship. With that said out of stock item do happen, but they are very rare, as we are stocking more quantity per style and restocking best-selling items multiple times a week, while at the same time adding 100-200 new styles weekly! Keeping inventory in stock for long periods of time is a very high priority for our company.
2. We apologize if we did not answer your questions in the matter you were expecting, customer service is a high priority for us and we take it very seriously, please take some time and read our reviews from other customers, you will see most of the positive feedback we have received has been towards our customer service. Our spelling and grammar may not be perfect but we will do everything in our power to make sure you get your question answered to the best of our abilities. As we have support available by phone, email and live chat!
3. Maybe the styles of the clothing we offer is not compatible with your business and your customers, that is absolutely fine, however our merchandise is definitely not “for thrift stores”. You mentioned in your comments our items are always out of stock, if the clothing we offer is “for thrift stores” I don’t think we would be constantly restocking items every week, because our dropship partners are doing a great job selling the styles we do offer. It is a priority for us to offer a variety of styles in our inventory including basic, contemporary, urban, edgy styles. We do our best to offer styles that will cater to a wide range of markets and audiences.
4. We believe the value we offer with LOW WHOLESALE PRICES, FAST SHIPPING, FREE RETURNS, NEW ITEMS EVERY WEEK, NO MINIMUMS, EASY APP/PLUGIN PROGRAM TO MANAGE INVENTORY is definitely worth the $29/monthly fee to become a dropship member
5. The size chart we provide has been a great source of reference for our dropship partners to offer their customers. We also list specific size measurements of the size the models are wearing as well for additional reference. We also offer FREE RETURN service for our dropship partners, in case the package your customer receives is not 100% satisfactory. Even with the FREE RETURN service we offer our return rate is only 2%, which is much lower than national average for ecommerce stores selling apparel.
Again we thank you for your feedback and your review, we wish you lots of success!