MY ONLINE FASHION STORE , 리뷰 292개
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평점별
Today is the 13th of December, andf the first day I will use this app. I will follow up in a few days. So far, the responses from CC have been quick. I'll let you know but I am thinking this is going to be a great opportunity.
Perry
brooklynhip.com
I used the chat feature today to get some answers. Edmond responded quickly to get me what I need and tell me where to go to find it. Thanks for the quick response time!
Thank you for the review we appreciate it!
This is an incredible App to use. Aside from the fact that this app is simple, easy to use and manage, I personally love the variety of the merchandise. The clothing on the app is simple, clean everyday basics, along with the latest trends. There are many different styles to choose from, along with accessories, shoes, etc. Items are added daily which allows me to give my customers new styles everyday. I have been getting a lot of positive feedback on the clothing and accessories. I would highly recommend getting the app. Another bonus to this app is the customer service. I've never experienced such an amazing customer service. Quick response, patient, and detailed explanation to all my questions.
so far I love the company. Customer service has been great. My only issue is with having products out of stock but the inventory not updating on my shopify store. Otherwise I would have gave 5 stars. I recommend them to any starting an online clothing store
Thanks for your review we really appreciate it, the inventory stock levels do update automatically daily.
If you have noticed issues with updates, please contact our support team and we will access your store to make sure everything is setup correctly and running as it should. I do apologize for any inconvenience caused. Keeping inventory in sync with all our partners is definitely a huge priority for us!
I've had this app for over a year. Easy to use. It's a bit rough starting out. It's easy to use the app but there is room for a lot of improvements in which I have shared with them. * Product titles are cheesy and too long. Description of the products are basic and poor. * When combining products of multiple colors, the description remains the same and only includes one of the colors. If there are tons of colors, its difficult for the customer to know what photo goes with what color. Maybe just a theme issue but every "free" theme I used is the same. *BIGGEST- Approximately 50% of the orders I place through the website is SOLD OUT. Shopify doesn't update the quantity frequent enough to reflect on my website. My customers purchase as it shows in stock but It's SOLD OUT. I have lost so many customers due to this. So, so frustrating. BEWARE. When I notice this, I manually go into SHOPIFY and update sizes/colors to 0. If they were to fix these issues, they would be so much more effective and will receive more business. Customer Service is also good if needed, but I am likely going to limit use of this app (added products) and focus more on other popular drop shipping app on Shopify.
Thank you for your review and feedback.
In regards to titles/descriptions:
if you are not happy with the default titles/descriptions provided, you are able to edit those once you add the item to your store. Editing those fields does not affect the inventory sync of the product.
In regards to combining products:
due to limitations with Shopify, this process can not be automated at the time. You will need to apply these changes manually after the item has been added to your store. We work on updating our App frequently, and this is a feature we want to automate in the near future.
In regards to fulfillment:
Our fulfillment rate is very high, and most orders placed are fulfilled and shipped without any issues. There are rare occasions where items are may be sold out and an order may not get fulfilled, however this is very rare. These type of issues could be caused by technical update issues, product issues, human error, inventory stock update delay, etc... We try to keep these types of situations to a minimum as much as possible.
At any given time we have over 6000 available SKUS, in stock ready to ship, with 100-200 new items added every other week.
As the demand for our items is growing, we are stocking up more quantity and restocking items at much quicker rate as well.
The best dropping app I’ve ever used.Customer service is very helpful and responsive. Thanks Edwin!
Thanks for your review we really appreciate it!
I love the fact that I can chat with their support straight from Shopify. They have really made setting up my online business a breeze!
Thanks for taking the time and posting a review, we really appreciate it!
So far great costumer service , very easy friendly adding the products.The only suggestions will be to add more stylish modern outfit.
Thanks for the review, we appreciate it, please check the APP often as we add new styles weekly! From basic to edgy, and everything in between :)
Love using this app makes it so easy. Love I there clothes. Always with updated merchandise. Thanks
Thanks for the positive feedback we really appreciate it!
This app and the customer service is just truly amazing. They have a wide variety of products and they accept multiple forms of payments, so you are not forced to use credit card like most of the other suppliers. They also quickly helped me fix the size chart and listing title length. JUST AWESOME!!