Omtaler (98)
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Etter vurdering
I have placed 5 orders with this company. All 5 have had shipping issues and they actually lie to you and tell you it's shipped and when you go look at the tracking only a label has been created and it hasn't shipped. I'm doing everything to get my last 2 orders out the door and they are providing vague and "fake" answers to me after leaving messages, 10 + emails and voicemails and will not show it shipped in the app so I can't get payment from my Collective suppliers because you cannot manually update your orders it has to be synched from their site. DO NOT TRUST THEM! I will be canceling as soon as my customers last 2 orders are fulfilled (IF THAT EVER HAPPENS).
We’re sorry for the frustration you experienced, but we do want to clarify that we do not provide fake tracking information or intentionally misrepresent an order’s shipping status.
We have been in business for over 10 years and have fulfilled orders for thousands of customers. A company does not remain in business for that length of time by intentionally misleading its customers, and we take accusations of dishonesty seriously.
Tracking numbers are often generated when an order enters the fulfillment process, and there can be a delay before the carrier completes its first physical scan. During that time, tracking may only show “label created,” even though the order is already being processed for shipment.
We understand how important timely shipping and accurate fulfillment updates are for your business, especially when your own customer payments depend on those updates. We also acknowledge that communication and status updates should have been clearer, and we apologize for the frustration this caused.
Our support team is available by email, phone, and live chat, and we are happy to review any outstanding orders directly and provide the most current status available.
App has been down for over 24 hours, with support saying it'll take another 24-48 hours to fix. Very disappointed with the downtime and lack of a real resolution timeline.
We sincerely apologize for the downtime and understand your frustration. The issue was related to our server infrastructure and required an external server-side update before service could be fully restored.
The issue has now been resolved, and the app is working normally again. We appreciate your patience while our team worked through the problem, and we’re continuing to monitor the app closely to help prevent similar disruptions.
Please try accessing the app again, and if you experience any further issues, contact our support team so we can assist you right away.
Excellent service at a nominal price. Thank you CCWholesaleClothing
All my drop shipping orders are fulfilled fast and accurately.
Cant get ahold of anyone, no way to cancel!
We’re sorry to hear about your experience. Our support team can be reached in three ways: by email, live chat, or phone support.
To cancel your membership, simply delete the My Online Fashion Store app from your Shopify store. Removing the app will cancel the subscription associated with it.
If you need any assistance with the cancellation process, please contact our support team and we’ll be happy to help.
Seamless experience with MOFS. For US dropshipping there is no other best! Fast CS if you need any help.
Fast shipping and quick response with live chat! Quality is fantastic
Thank you for your 5-star review! We're thrilled to hear you're enjoying the fast shipping, responsive live chat support, and the quality of our products. Providing a smooth dropshipping experience and helping our members grow their businesses is our top priority. We truly appreciate your support and look forward to being part of your success. Thank you for choosing My Online Fashion Store!
THE BEST APP EVER__ WE ARE GRATEFUL
Thank you so much for the amazing review! 🎉
We truly appreciate your support and kind words. We're grateful to be part of your business journey and are thrilled to hear you're having a great experience with our app. Our team works hard to provide quality products, fast service, and the tools you need to grow your store.
Thank you for being a valued member of the My Online Fashion Store community. We look forward to supporting your success for years to come!
I haven’t had the chance to fully try this app yet, but I’m excited to use it for my online fashion store. From what I’ve seen so far, it looks like it could be very helpful for Shopify merchants who want to save time, improve their store, and make running their business easier.
The app looks easy to understand, and I’m looking forward to seeing how it can help my store grow. I’m excited to test it out and learn more about all the features it offers.
Thank you for your review and for giving My Online Fashion Store a try! We're excited to have you on board and appreciate you sharing your first impressions. Our goal is to make it easy for Shopify merchants to launch and grow their fashion business with automated product imports, inventory syncing, and streamlined order fulfillment.
As you continue exploring the app, our support team is always available if you have any questions or need assistance getting started. We look forward to helping you make the most of the platform and wish you great success with your store!
Definitely great for first time business owners! Great variety and great prices.
Thank you for your wonderful review! We're so glad to hear that My Online Fashion Store has been a great fit for your business journey. Helping first-time business owners get started with a wide variety of products, competitive pricing, and an easy-to-use dropshipping platform is exactly what we strive for. We appreciate your support and look forward to helping your business continue to grow!
I have used this app a few times for my website. I didn't understand how everything worked the first couple of times but Edmund is very fast to answer questions about the app, their services, and how their shipping works within the company. Much more pleased with this company and the fast efficient shipping. Thank you.
Thank you so much for your thoughtful review! We truly appreciate you giving My Online Fashion Store a try and for sharing your experience. We understand that getting started can feel a little overwhelming at first, so we’re glad Edmund was able to answer your questions and help make the process easier to understand. It means a lot to hear that you’ve been pleased with our service and fast, efficient shipping. Thank you again for your support — we’re excited to continue helping you grow your business!
