Omtaler (302)
Raffiner
-
Etter vurdering
I love this app! A few times where there were issues customer service response was alittle slow, but I'm assuming that was because of different time zones. Overall, love the selection of clothes, marketing tools and super easy to use! Would definitely recommend
Thanks for the review, we appreciate it, I apologize if there was a delay in getting back to your request!
The ease of use with this app is AWESOME! They even include a sizing chart which is extremely helpful and took a lot of my worries away. All items are shipped from the USA which means shipping is quick. They also have FREE RETURNS and will provide the shipping labels. It is essentially a no-brainer for sourcing. The only reason I am giving 4 stars instead of 5 is I wish the clothing was a little more trendy/fashionable.
A Positive Experience with MY ONLINE FASHION STORE
MY ONLINE FASHION STORE App offers a positive and user-friendly experience for online fashion shopping. The user-friendly interface and smooth operation of the app made browsing and utilizing products a hassle-free experience. However, it would be great if the app could offer a more diverse selection of trendy and fashionable plus-size clothing. Despite this, the app delivers on its promise of quality and dependability. Its performance is impressive, and it loads swiftly. Despite the need for expansion in the plus-size collection, I would still recommend MY ONLINE FASHION STORE as a helpful platform to others.
We sincerely appreciate your review and want to express our gratitude. We are committed to constantly expanding our range of products, with new items being added every other week. We want to assure you that catering to the plus-size category is one of our top priorities. In the near future, we have exciting plans to introduce a wide variety of styles specifically designed for our plus-size category. Stay tuned for an even greater selection coming soon!
Nice app. Customer service will assist with whatever issues you may encounter.
I purchased a turnkey website and did fill the form online regarding what I want in it but there has been no response in the last two days!!!
NOW this is very rare that they commit mistakes on customer support!
Secondly, there is a glitch in my trial period for my app (I suppose) because it is showing 6 days left!!!
Kindly look into it!!!
Thanks for your review, we appreciate the opportunity to respond to your feedback.
REGARDING YOUR TURNKEY WEBSITE
We received your form submission for the turnkey website on Saturday after our working hours. Please keep in mind we do not work on Sundays, so all inquiries made on Saturday are replied to on Monday!
REGARDING THE FREE TRIAL
The APP has total 14 day free trial period.
You installed the app on 07/23 & uninstalled the app on 07/28 = That is 6 days
You installed the app on 07/29 & uninstalled the app on 08/02 = That is 4 days
Total days app has been installed to your store is 10 days
August 2, 2019 at 2:35 am CLOBBER Uninstalled
July 29, 2019 at 7:58 am CLOBBER Installed
July 28, 2019 at 1:53 pm CLOBBER Uninstalled
July 23, 2019 at 3:00 pm CLOBBER Installed
it was a nice apps good customer service. the only thing I noticed when you combined products when you selected one and move on to the next page to select the rest of them the first product you select it won't carry through it will cancel it. but all in all is pretty good apps
Thanks for taking the time to review our APP, the issue you mentioned is a simple fix, all you need to do is search for the sku within the APP and all the colors will come up under one page, you can than select/combine and add the item to your store!
I have ordered from company before adding to shopify in app. The clothes are well made and the app is easy to use. Only thing that I would like is the size charts to be a bit cleaner and more affordable. I LOVED the fact they made a logo for me at a reasonable price. I definitetly would use them again. Overall this app is great and clothes too.
Thanks for your review we really appreciate it, our design team is currently working on putting together few varieties of our size chart, so you will have at least a few designs to pick from to add to your store!
not a very good one,app is not updating inventory to my store. i have had clients order certain sizes and/or color of a product from my store,but when i do the drop ship order from the site. That same item they were able to purchase was not available when i went to put in an order. which caused me to have to refund their money
Thank you for sharing your experience with us. Your feedback is deeply appreciated, and we're committed to addressing your concerns and improving your experience.
We're delighted to let you know that after careful investigation, we were able to locate a few items that were initially thought to be sold out. We promptly notified you about their availability, and we're pleased that we could fulfill your order as requested.
Regarding the inventory issue you've encountered, please accept our apologies for any inconvenience it may have caused. Our development team is actively reviewing your store to pinpoint the exact cause of the inventory problem. Our goal is to troubleshoot and resolve this issue swiftly to ensure smoother transactions for all our valued clients.
It's essential to mention that, as a part of our commitment to excellent service, we process hundreds of orders daily. Despite our best efforts, there are times when technical glitches or human errors can result in inventory discrepancies. We're continuously working on refining our processes to minimize these instances, but please know that they can occur despite our vigilance.
We genuinely understand the frustration that comes with these discrepancies, especially when it leads to situations like refunding your clients' money. Please accept our sincere apologies for any inconvenience this has caused you.
Your feedback is invaluable as it allows us to continuously improve. We're dedicated to resolving the issues you've faced and providing you with a seamless experience moving forward.
If you have any further questions, concerns, or insights to share, please feel free to reach out. We're here to support you and ensure that your future experiences with us are exceptional.
Thank you for your understanding and patience as we work to enhance your experience.
Best regards
I ordered the turkney website, it took a while to get completed but I like what I see. Just waiting for password to be disabled so I can go live.
I would take a chance with this app .
Thanks for the review, we appreciate it, please keep in mind you had chosen the custom theme turnkey website, which takes a slightly longer than the basic themes we offer. We appreciate your patience and thanks again for the feedback!
This company is horrible. They don't have most of the clothes in stock. And that's affecting my business. And sometimes they take a while to ship out the clothes. Customer service is slow to answer my questions. I just deleted the app and i don't want to work with this company anymore. I emailed them for a refund and they want give me my refund back from the months i didn't use the app. Please stay away from this company and find another vendor. Don't waste your time or money on them like me.
We appreciate your feedback and review.
At any given time we have over 5000 available SKUS, in stock ready to ship, with 100-200 new items added weekly.
We have a lot of extremely happy customers, as we are now shipping over 200 orders a day for them.
As the demand for our items is growing, we are stocking up more quantity and restocking items at much quicker rate as well.
Regarding your request to cancel the annual membership, the email was sent earlier today, all inquiries are responded to within 12-24 hours. You have fully been refunded, please check your email to confirm!