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Today is the 13th of December, andf the first day I will use this app. I will follow up in a few days. So far, the responses from CC have been quick. I'll let you know but I am thinking this is going to be a great opportunity.
Perry
brooklynhip.com
I used the chat feature today to get some answers. Edmond responded quickly to get me what I need and tell me where to go to find it. Thanks for the quick response time!
Thank you for the review we appreciate it!
not a very good one,app is not updating inventory to my store. i have had clients order certain sizes and/or color of a product from my store,but when i do the drop ship order from the site. That same item they were able to purchase was not available when i went to put in an order. which caused me to have to refund their money
Thank you for sharing your experience with us. Your feedback is deeply appreciated, and we're committed to addressing your concerns and improving your experience.
We're delighted to let you know that after careful investigation, we were able to locate a few items that were initially thought to be sold out. We promptly notified you about their availability, and we're pleased that we could fulfill your order as requested.
Regarding the inventory issue you've encountered, please accept our apologies for any inconvenience it may have caused. Our development team is actively reviewing your store to pinpoint the exact cause of the inventory problem. Our goal is to troubleshoot and resolve this issue swiftly to ensure smoother transactions for all our valued clients.
It's essential to mention that, as a part of our commitment to excellent service, we process hundreds of orders daily. Despite our best efforts, there are times when technical glitches or human errors can result in inventory discrepancies. We're continuously working on refining our processes to minimize these instances, but please know that they can occur despite our vigilance.
We genuinely understand the frustration that comes with these discrepancies, especially when it leads to situations like refunding your clients' money. Please accept our sincere apologies for any inconvenience this has caused you.
Your feedback is invaluable as it allows us to continuously improve. We're dedicated to resolving the issues you've faced and providing you with a seamless experience moving forward.
If you have any further questions, concerns, or insights to share, please feel free to reach out. We're here to support you and ensure that your future experiences with us are exceptional.
Thank you for your understanding and patience as we work to enhance your experience.
Best regards
This is an incredible App to use. Aside from the fact that this app is simple, easy to use and manage, I personally love the variety of the merchandise. The clothing on the app is simple, clean everyday basics, along with the latest trends. There are many different styles to choose from, along with accessories, shoes, etc. Items are added daily which allows me to give my customers new styles everyday. I have been getting a lot of positive feedback on the clothing and accessories. I would highly recommend getting the app. Another bonus to this app is the customer service. I've never experienced such an amazing customer service. Quick response, patient, and detailed explanation to all my questions.
so far I love the company. Customer service has been great. My only issue is with having products out of stock but the inventory not updating on my shopify store. Otherwise I would have gave 5 stars. I recommend them to any starting an online clothing store
Thanks for your review we really appreciate it, the inventory stock levels do update automatically daily.
If you have noticed issues with updates, please contact our support team and we will access your store to make sure everything is setup correctly and running as it should. I do apologize for any inconvenience caused. Keeping inventory in sync with all our partners is definitely a huge priority for us!
The best dropping app I’ve ever used.Customer service is very helpful and responsive. Thanks Edwin!
Thanks for your review we really appreciate it!
I love the fact that I can chat with their support straight from Shopify. They have really made setting up my online business a breeze!
Thanks for taking the time and posting a review, we really appreciate it!
So far great costumer service , very easy friendly adding the products.The only suggestions will be to add more stylish modern outfit.
Thanks for the review, we appreciate it, please check the APP often as we add new styles weekly! From basic to edgy, and everything in between :)
Love using this app makes it so easy. Love I there clothes. Always with updated merchandise. Thanks
Thanks for the positive feedback we really appreciate it!
This app and the customer service is just truly amazing. They have a wide variety of products and they accept multiple forms of payments, so you are not forced to use credit card like most of the other suppliers. They also quickly helped me fix the size chart and listing title length. JUST AWESOME!!