MY ONLINE FASHION STORE , 292 recensioner
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I love the customer service on this app, they are very responsive and knowledgeable about their products and services. The clothes are good quality for the price.
Thanks for your review/feedback we really appreciate it!
everything is good and the improved inventory and other things but in 3 deferents opportunities I sold some items and when I bought to fashion store they answer me and 4 days after we are out of stock, I understand that happen but they should improve the real time inventory and answer quickly because I lost 3 customer for that.
Thanks for your feedback we appreciate it, we do respond to all inquires within 12-24 hours, we have support available via live chat, email and phone as well.
The issues with the out of stock item, have to do with the fact that your store was closed for 3 months. I did notice your store was closed in December and reopened in February, but you have not yet reactivated our app back to your store. During the period the app is not active in your store, the inventory stock levels will not update. In cases where there is such a long gap between a closed and opened store, we recommend removing the products from your store and adding them back again using the app, to insure the inventory stock levels are in sync and updating correctly.
I had my doubts at first about the company but after using it myself i would recommend it. They are very responsive to emails, even on weekends, unlike most other suppliers here on shopify. If you have any trouble, just write them an email and you will hear back shortly with an actual response, not just a cut and paste reply. The inventory is updated a few times a week and there are nice styles to be found in their collections. Integrating items to your store is very easy and being able to advertise priority shipping from CA. is a nice advantage.
I love this app! A few times where there were issues customer service response was alittle slow, but I'm assuming that was because of different time zones. Overall, love the selection of clothes, marketing tools and super easy to use! Would definitely recommend
Thanks for the review, we appreciate it, I apologize if there was a delay in getting back to your request!
The ease of use with this app is AWESOME! They even include a sizing chart which is extremely helpful and took a lot of my worries away. All items are shipped from the USA which means shipping is quick. They also have FREE RETURNS and will provide the shipping labels. It is essentially a no-brainer for sourcing. The only reason I am giving 4 stars instead of 5 is I wish the clothing was a little more trendy/fashionable.
Nice app. Customer service will assist with whatever issues you may encounter.
it was a nice apps good customer service. the only thing I noticed when you combined products when you selected one and move on to the next page to select the rest of them the first product you select it won't carry through it will cancel it. but all in all is pretty good apps
Thanks for taking the time to review our APP, the issue you mentioned is a simple fix, all you need to do is search for the sku within the APP and all the colors will come up under one page, you can than select/combine and add the item to your store!
I purchased a turnkey website and did fill the form online regarding what I want in it but there has been no response in the last two days!!!
NOW this is very rare that they commit mistakes on customer support!
Secondly, there is a glitch in my trial period for my app (I suppose) because it is showing 6 days left!!!
Kindly look into it!!!
Thanks for your review, we appreciate the opportunity to respond to your feedback.
REGARDING YOUR TURNKEY WEBSITE
We received your form submission for the turnkey website on Saturday after our working hours. Please keep in mind we do not work on Sundays, so all inquiries made on Saturday are replied to on Monday!
REGARDING THE FREE TRIAL
The APP has total 14 day free trial period.
You installed the app on 07/23 & uninstalled the app on 07/28 = That is 6 days
You installed the app on 07/29 & uninstalled the app on 08/02 = That is 4 days
Total days app has been installed to your store is 10 days
August 2, 2019 at 2:35 am CLOBBER Uninstalled
July 29, 2019 at 7:58 am CLOBBER Installed
July 28, 2019 at 1:53 pm CLOBBER Uninstalled
July 23, 2019 at 3:00 pm CLOBBER Installed
I have ordered from company before adding to shopify in app. The clothes are well made and the app is easy to use. Only thing that I would like is the size charts to be a bit cleaner and more affordable. I LOVED the fact they made a logo for me at a reasonable price. I definitetly would use them again. Overall this app is great and clothes too.
Thanks for your review we really appreciate it, our design team is currently working on putting together few varieties of our size chart, so you will have at least a few designs to pick from to add to your store!
I ordered the turkney website, it took a while to get completed but I like what I see. Just waiting for password to be disabled so I can go live.
I would take a chance with this app .
Thanks for the review, we appreciate it, please keep in mind you had chosen the custom theme turnkey website, which takes a slightly longer than the basic themes we offer. We appreciate your patience and thanks again for the feedback!