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I liked this app at first However, I started to noticed that every time my customers ordered they would cancel my order because items "were out of stock". I am now going to delete the app. I've had a few customers get upset due to them not sending the products and I had no control over it. Not worth paying $30 a month for most of my orders being canceled. I don't like leaving negative reviews but something needs to be said so they can improve. Good luck if you want to use this app though
We appreciate your business and your review, i did check your history of orders and it looks like majority of the orders you have placed have been processed and shipped without any issues, with exception of a few orders with sold out pieces, which I do sincerely apologize for.
Our inventory is updated daily, unfortunately in some rear situations merchandise does get sold out before the inventory update takes place.
We are upgrading our app constantly for faster inventory updates, as well as increasing our inventory stock levels as the demand for our merchandise is growing.
Once again i do apologize for the inconvenience caused, please rest assured inventory updates and cutting down sold out pieces, is one of our main priorities.
Thanks again or your feedback!
I have test ordered multiple items from this app on multiple occasions and NOTHING fits - the site runs a bit small. I liked the ease of adding items and auto-adding to my site. This is a good site for filler apparel.
We appreciate your review and feedback, and are regretful you are not satisfied with the products we offer. One of our main goals is to offer high quality, affordable merchandise to our resellers, we want to offer you merchandise that creates repeat business for your business.
I would like to make a few points regarding our products.
1. We source our items from local manufacturers based out of Los Angeles, CA. The guidelines the manufacturers we work with are geared towards the US market and true to size. If there is a specific manufacturer these issues are happening with, we would definitely take the feedback from our partners and consider the options of continuing offering items from that particular manufacturer. Satisfaction of our partners Is our #1 concern.
2. FREE RETURNS - we are aware of online shopping issues and the fact that not every item purchased will have perfect fit 100% of the time, this is why we offer FREE RETURN service to all of our drop-ship members. If your customer is not happy for any reason they can return the item for FREE.
3. Even with our FREE RETURN offer our return rate is only 2% - so on average out of 100 items shipped only 2-3 items are returned.
Regarding your annual membership, we hope you reconsider and want to stay with us and give us another opportunity but if you don't please contact our team and we will reimburse you for the remaining unused months.
The concept is great and the support answered my questions. I think this is good especially shipping fro LA. I am excited to use the app for a long time.
Thanks for the review we really appreciate it!
I signed up for the 14 day free trial. I have been charged for 3 months now although I have not selected a subscription plan. How can I request a refund and ensure this app will no longer charge my account?
Once you install the app and activate it, you are automatically enrolled into the monthly plan, the plan just comes with 14 day free trial, you can delete/uninstall the app within the 14 days if you do not want to get charged.
Please reach out to our team, we will go ahead and issue the refund back to your account.
Edmond answered all my questions clear. What a great person and great support. He is doing a Great service!!!
Thanks for the feedback and review, we appreciate it!
Absolutely Fantastic app! I can say this is must have app for dropship. Great customer support and easy-to-use interface has helped me a lot. Very useful, anyone can use it for dealing with dropshipping. Thanks CC Fashion for this very responsive dropship app :) :)
I LOVE THIS APP!!! It makes adding products super easy and way less stressful. They have an amazing catalog with dozens of options. Also you get full access to their products from the start. This was very important to me as I am just starting out. When I had an issue registering my account on the web site, I sent them an IM through the app and got an immediate response. They were super helpful and worked quickly to get my problem resolved. I definitely recommend this app.
Glad we can assist you, thanks for the review, we really appreciate it!
I love this app. Clothes are nice and prices are great. Had an issue with the items that i sent to my store, they were showing out of stock. Went on the app and started a chat with Edmond and he fixed it for me right away. Amazing, will definitely be keeping his app.
Thanks for the review, we really appreciate it!
I signed up for the turnkey website and made an account on their personal drop-shipper page and they can't find my membership. I can't place my orders because they don't have me listed as a drop-shipper and the orders don't equal $100. Very unorganized. I am not pleased with the money I spent for their lack of help and support!
We could not find your membership, because the email you used to sign up for the account was different from the account you have registered with your shopify account, based on your response to our email, we were able to find the account, please check the emails sent to you already as it confirms your account has been updated to dropshipper status. Please contact us if you have any other concerns or questions!
I am so grateful to have found this app. The process is super easy and it's great to have customer service immediately.
Thanks for the review, we really appreciate it!