Avis (27)

Note globale
4,3
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
13 avril 2022

App works great!! I needed a little help and Mostafa with customer support was awsome!! Fast, very helpful, friendly. Highly recommend!!

Zion Market Place
États-Unis
Environ 2 ans d’utilisation de l’application
Modifié le 22 septembre 2021

Works perfectly for our store. Support is very quick to answer any questions. Would highly recommend this app for any Shopify Store.

PraiseBanners
États-Unis
Presque 2 ans d’utilisation de l’application
9 juin 2023

We're using CreditsYard as our rewards program. We wanted rewards that work like store cash instead of the usual "redeem by converting points into coupon codes/discounts" workflow which we believe is annoying and complicated.

CreditsYard store credits can be "spent" like money in the cart in two clicks but remain available in the customer's balance until the order is actually placed. This way, if the customer decides to do more shopping before placing the order, the credits remain available and funjible instead of locked away in a fix-amount coupon/discount because previously converted.

I can't say enough about this team. They have provided the most competent and responsive customer service I've ever seen. Questions answered, issues fixed, customizations done almost in real time - Amazing!

Mostafa is very helpful and patient. We had lots of questions and needed some customization work to use CreditsYard with our wholesale app/customers (which others told us is not possible), then later had to redo because of theme updates but Mostafa took it in stride and fixed us up in no time! Thank you!

MotoTote
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 3 avril 2021

We had miscommunication. But it solved soon.I like this app. simple and easy. Very fast response.I really recommend this app.

EmpressKorea
R.A.S. chinoise de Macao
Plus d'un an d’utilisation de l’application
2 mars 2021

Great app. Does what it needs to do and is easy to set up. So happy it is free! Had a slight issue with my widget not displaying on my mobile version but customer service were amazing and helped me with this quickly!

Ba and Ma
Royaume-Uni
4 mois d’utilisation de l’application
18 octobre 2023

My very first review on Shopify - CreditsYard is by far the greatest and most helpful apps! If you are looking for a prepaid system to boost cash flows, or any payment method other than membership and subscription, this apps is by far the best thing I tried. Most important of all, the customer support is awesome! Thanks to Mostafa, all my problems were solved immediately and is definitely more helpful than any other apps support which never answers me directly and is a waste of time.
So go ahead if you are still wondering, this definitely worths the price!

Axercise™
R.A.S. chinoise de Hong Kong
2 mois d’utilisation de l’application
3 février 2023

Like a previous reviewer, I spent a long long time looking and testing other apps to issue credit to my long term loyal customers. I can't believe I didn't find this one sooner. I'm still on trial but I know already this is super, just what i needed. Simple set up and really so straight forward.

www.jkel.ie
Irlande
Environ 2 mois d’utilisation de l’application
Modifié le 23 mai 2023

This app is AMAZING, So glad we finally found a store credit app that works perfectly for our needs - It allows our staff to issue store credit to our customers to their wallet on the store for refunds and returns, we also have a simple cashback enabled to let customers earn cashback in their wallet for each purchase, It works perfectly. Customer support was excellent, they helped us in the migration and importing our existing CSV file. Highly recommended!

Makeup Warehouse
États-Unis
Environ 2 mois d’utilisation de l’application
15 novembre 2021

We were having some issues in the beginning. Support is very quick to help me with my problems. Support is a good listener. Will highly recommend this app.

Laddy First Wardrobe
Malaisie
17 jours d’utilisation de l’application
Modifié le 9 septembre 2021

Update: App was fixed quickly and communication from customer support was excellent. While the outage happened at an unfortunate time of day for our store, the developers responded quickly and kept us in the loop about progress. In the end the updates to the server and payment options were worth the inconvenience of the outage. Update...Server was restored and working within 20-25 min each time. Will update review again if/when it's shown this is not a regular occurrence. Two days in a row now (of the three days of really using this) the MerchantYard servers have gone down and make the app inoperable. Unfortunately this is happening at inconvenient times when 80% of our sales at that time rely on it. Besides this we are happy with the app. Please put in the capacity/safeguards to prevent this from happening.

The Steward School
États-Unis
8 jours d’utilisation de l’application