WhatsApp & Helpdesk ‑ MyAlice

WhatsApp & Helpdesk ‑ MyAlice

Fra $60 pr. måned. 14-dages gratis prøveperiode.
Bedømmelse (4,6)
Anmeldelser

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Om denne app

Lanceret

18. november 2021 · Ændringslog

Sprog

Engelsk og Spansk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Instagram, WhatsApp, Telegram, Line, Viber, Facebook Messenger

Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications

Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon.

Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon. mere
  • Live chat and social channel widget for customer support and increase sales.
  • Prioritize WhatsApp, email, chat, and social comments/DMs in one feed.
  • View, edit, and cancel Shopify orders without leaving the MyAlice customer view.
  • Send personalized WhatsApp broadcast campaigns to your customer lists.
  • Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.

Indeholder tekst, der ikke er oversat

Vis oversættelse

Priser

14-dages gratis prøveperiode

Eksterne gebyrer kan blive faktureret af Alice Labs Pte. Ltd. separat i forhold til din Shopify-faktura. Få mere at vide

Premium

$60 om måneden

eller $540 om året, og spar 25 %

Includes 5 team members. For each additional member, add +$12/mo

  • Unlimited customers
  • Website chat widget
  • WhatsApp broadcasting
  • WhatsApp QR code
  • Smart ticket assignment
  • Chatbot builder for all channels

Business

$180 om måneden

eller $1,620 om året, og spar 25 %

Includes 5 team members. For each additional member, add +$36/mo

  • All in Premium, plus
  • WhatsApp Catalog & Commerce
  • WhatsApp Marketing Automation
  • Custom CRM integration
  • API and webhook
  • Onboarding & migration

Premium

$60 om måneden

eller $540 om året, og spar 25 %

Includes 5 team members. For each additional member, add +$12/mo

  • Unlimited customers
  • Website chat widget
  • WhatsApp broadcasting
  • WhatsApp QR code
  • Smart ticket assignment
  • Chatbot builder for all channels

Business

$180 om måneden

eller $1,620 om året, og spar 25 %

Includes 5 team members. For each additional member, add +$36/mo

  • All in Premium, plus
  • WhatsApp Catalog & Commerce
  • WhatsApp Marketing Automation
  • Custom CRM integration
  • API and webhook
  • Onboarding & migration

Indeholder tekst, der ikke er oversat

Vis oversættelse

Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

9 anmeldelser

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 78 % af bedømmelserne er på 5 stjerner
  • 22 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
7. juni 2023

I rarely write about my experiences or leave feedback on applications. However, after a long time using Myalice, I really want to introduce Myalice to everyone.

Excellent customer service; they listen and provide enthusiastic support.
Consolidates all support channels in one place, saving time, centralizing data, and increasing efficiency.
They have APIs and Webhooks that I easily integrated with Chatgpt to automatically respond to basic customer requests and also easily transfer data externally.
The integrated support mailbox with Shopify allows me to quickly process orders.

You are looking for a centralized customer care and support solution. Give it a try!

CHIP.VN
Vietnam
Mere end et år bruger appen
12. september 2023

App was good and service team was OK.
We unistalled because found a good option in Latinamerica that suites better.

It deserves 5 stars but the fact that they charged me $340 by mistake and the only person who found out was me (they didn´t), degrades 1 star. Hope you fix the thing.

Otherwise, if you are looking for an easy to use and complete solution to whatsapp + all channels, MyAlice beats the others.

SinIntermediarios
Colombia
Cirka en måned bruger appen
5. marts 2022

Decent helpdesk tools are hard to come by. A Helpdesk tool for Shopify is even rarer. MyAlice came out of the gate as the more mature solution of the bunch, providing a mobile app that makes it really convenient to answer Customer queries on the go. Put that together with email support which is supposed to come later this year, you have yourself a near-complete solution. Con: The monthly active limits may seem low, but it makes sense for running a small number of brands. Overall: Having a good helpdesk tool for Shopify that doesn't break the bank. Also, one that has a good mobile app too! It's mind-boggling how many tools don't have a mobile app

Nightingale
Canada
Næsten 2 år bruger appen
Alice Labs Pte. Ltd. svarede 7. marts 2022

Thank you so much for this great review! We're so happy to know that you're enjoying our mobile apps as well, which we specifically designed in a way so that your agents don't miss out on important conversations when they are on the go. Stay tuned with MyAlice for more amazing product updates!

19. januar 2022

Ever since we started our business, we were looking for a solution to cater all our queries from facebook/Insta to whatsapp, webchat etc integrated with shopify.
Myalice has proved to be a breath of fresh air for us.

Swag Kicks
Pakistan
4 måneder bruger appen
Alice Labs Pte. Ltd. svarede 3. marts 2022

Thank you so much for this great review! We're happy that you're getting the exact value from MyAlice that we intended to deliver!
All the best wishes for your business and hope MyAlice can help you grow even more!

23. februar 2022

The product looks promising, especially focussing on the e-commerce specific features is what makes it more special. Their onboarding process and support are also great, they fix problems whenever I face it.

Artventure
Indien
3 måneder bruger appen
Alice Labs Pte. Ltd. svarede 3. marts 2022

Thank you for this kind review! One of our key targets is to make customer support easier for Shopify stores like yours and we're thrilled to learn that you are finding value in our eCommerce-centric features! Wishing you all the best for your business!

Om denne app

Lanceret

18. november 2021 · Ændringslog

Sprog

Engelsk og Spansk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Instagram, WhatsApp, Telegram, Line, Viber, Facebook Messenger

Udviklet af Alice Labs Pte. Ltd.

Om Alice Labs Pte. Ltd.

4,6 i gennemsnitlig bedømmelse

2 års erfaring med at udvikle apps til Shopify App Store

160 Robinson Road SBF Centre, #24-09, Singapore, 068914, SG

Support

Skriv en besked

+6584068880

shuvo@myalice.ai

Denne udvikler tilbyder ikke direkte support på Dansk.

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