WhatsApp & Helpdesk ‑ MyAlice
- Tarification
-
À partir de $60 /mois. Essai gratuit disponible.
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
- Note
- 2,9 (10)
- Développeur
- Alice Labs Pte. Ltd.
Galerie d’images vedette
Augmentez les ventes grâce à WhatsApp et autres DMs. Envoyez des campagnes et automatisez les notifications liées aux commandes
Vos clients sont sur WhatsApp, Instagram, FB, Line, Telegram, Viber, et autres canaux de messagerie. Alors quand ils cherchent à acheter, et qu'ils vous envoient un message, ils sont à leur moment de plus grande intention. Comment convertissez-vous cela en commandes ? Convertissez ces acheteurs, et retenez-les plus longtemps, avec MyAlice - la plateforme de service client axée sur les ventes pour les marchands de commerce électronique en croissance. Migrez facilement de Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, et SuperLemon.
- Widget de chat en direct et de canal social pour le support client et augmenter les ventes.
- Priorisez WhatsApp, email, chat, et commentaires/DMs sociaux dans un seul flux.
- Visualisez, modifiez, et annulez les commandes Shopify sans quitter la vue client MyAlice.
- Envoyez des campagnes de diffusion personnalisées sur WhatsApp à vos listes de clients.
- Utilisez WhatsApp pour récupérer les paniers abandonnés, automatiser les rappels de paiement, et plus encore.
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- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
Langues
anglais et espagnol
Cette application n’est pas traduite en français
Fonctionne avec
Instagram, WhatsApp, Telegram, Line, Viber, Facebook MessengerCatégories
Tarification
Les frais externes peuvent être facturés par Alice Labs Pte. Ltd. séparément de votre facture Shopify. En savoir plus
Premium
$60 / mois
ou $540/an et économisez 25 %
Inclut 5 membres de l'équipe. Pour chaque membre supplémentaire, ajoutez +12 €/mo
- Clients illimités
- Widget de chat sur le site web
- Diffusion WhatsApp
- Code QR WhatsApp
- Attribution intelligente de tickets
- Constructeur de chatbot pour tous les canaux
Essai gratuit de 14 jours
Business
$180 / mois
ou $1,620/an et économisez 25 %
Inclut 5 membres de l'équipe. Pour chaque membre supplémentaire, ajoutez +36 €/mo
- Tout en Premium, plus
- Catalogue WhatsApp & Commerce
- Automatisation du marketing WhatsApp
- Intégration CRM personnalisée
- API et webhook
- Intégration et migration
Essai gratuit de 14 jours
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (10)
I rarely write about my experiences or leave feedback on applications. However, after a long time using Myalice, I really want to introduce Myalice to everyone.
Excellent customer service; they listen and provide enthusiastic support.
Consolidates all support channels in one place, saving time, centralizing data, and increasing efficiency.
They have APIs and Webhooks that I easily integrated with Chatgpt to automatically respond to basic customer requests and also easily transfer data externally.
The integrated support mailbox with Shopify allows me to quickly process orders.
You are looking for a centralized customer care and support solution. Give it a try!
Decent helpdesk tools are hard to come by. A Helpdesk tool for Shopify is even rarer. MyAlice came out of the gate as the more mature solution of the bunch, providing a mobile app that makes it really convenient to answer Customer queries on the go. Put that together with email support which is supposed to come later this year, you have yourself a near-complete solution. Con: The monthly active limits may seem low, but it makes sense for running a small number of brands. Overall: Having a good helpdesk tool for Shopify that doesn't break the bank. Also, one that has a good mobile app too! It's mind-boggling how many tools don't have a mobile app
Thank you so much for this great review! We're so happy to know that you're enjoying our mobile apps as well, which we specifically designed in a way so that your agents don't miss out on important conversations when they are on the go. Stay tuned with MyAlice for more amazing product updates!
Our experience with MyAlice has been deeply disappointing. As an eCommerce brand, we were eager to explore their platform, but their refusal to support Israeli companies, as communicated directly by their team, is unacceptable and discriminatory. Such actions contradict the values of inclusivity and equality that businesses should uphold.
We cannot recommend this app to anyone who values fairness and professionalism in their partnerships.
Ever since we started our business, we were looking for a solution to cater all our queries from facebook/Insta to whatsapp, webchat etc integrated with shopify.
Myalice has proved to be a breath of fresh air for us.
Thank you so much for this great review! We're happy that you're getting the exact value from MyAlice that we intended to deliver!
All the best wishes for your business and hope MyAlice can help you grow even more!
The product looks promising, especially focussing on the e-commerce specific features is what makes it more special. Their onboarding process and support are also great, they fix problems whenever I face it.
Thank you for this kind review! One of our key targets is to make customer support easier for Shopify stores like yours and we're thrilled to learn that you are finding value in our eCommerce-centric features! Wishing you all the best for your business!
Assistance
Alice Labs Pte. Ltd. peut répondre à toutes vos questions concernant WhatsApp & Helpdesk ‑ MyAlice.
Développeur
Lancement
18 novembre 2021 · Journal des changements
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