Catégories connexes

WhatsApp Chat Helpdesk & More

A workspace for all your WhatsApp support, sales and marketing

Forfait gratuit disponible. Essai gratuit de 14 jours. Des frais supplémentaires peuvent s'appliquer.

Spécificités de l’application

  • Flux de travail fluide : utilisation directe dans l'interface administrateur Shopify

  • Technologie de pointe : fonctionne avec les thèmes les plus récents

Shopify WhatsApp Chat Helpdesk

Section des valeurs clés

Marketing: Send Broadcasts

Reach out to customers where their friends are for higher CTRs and engagement. Create WhatsApp audience and easily schedule campaigns.

Sales: Take and Update Orders

When customers come to your store intending to buy something, place or update the order for him while chatting with a single click.

Support: Multiple Agents

Collaborate between multiple agents to reply to your customers from a team collaboration inbox. All agents are on the same WhatsApp number.

Détails de l'application

WhatsApp Chat Helpdesk & More

WhatsApp Chat Helpdesk & More

Introducing MyAlice, a workspace to manage all your WhatsApp conversations, sales, and marketing to turn you and your team into revenue champions.

Wait, we are not done yet,

You can also connect Facebook Messenger, Instagram, Viber, Line, and Telegram to keep all your customers active and make them come back.

Here's the OLD WAY vs the NEW WAY of growing business

The old way of using communication tools like WhatsApp and other social channels plus eCommerce was disjointed and siloed. You and your team going through multiple tabs to respond to customers.

MyAlice puts an end to silos and delivers a new way of growing your business.

MARKETING

Send broadcast messages

Reach out to customers where their friends are for higher CTRs and engagement. Create WhatsApp audience and easily schedule campaigns. Watch new orders roll in!

Automate your WhatsApp Marketing

Automatically send WhatsApp messages based on customer actions. Follow up on new purchases, abandoned shopping carts, and more Shopify triggers by creating business templates.

SALES

Take and update orders

When customers come to your store intending to buy something, you need to help them as much as possible. Which includes placing the order for him. With MyAlice's deep Shopify integration, you can now do it with a single click while chatting with your customer.

Track revenue and ROI

Analyze the revenue of your WhatsApp messages, campaigns, and store automation.

SUPPORT

Multiple agents in 1 inbox

Your customers are on WhatsApp and other social channels. All the time. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. Engaging with these visitors through a team collaboration inbox.

Chat widget

Add a chat widget in a few simple steps to your Shopify store. Add your own logo, text, and colors, and set up in a matter of minutes.

Get verified green tick mark

Stop sending your order confirmations from some other companies’ WhatsApp numbers. Let customers see your brand and number in all store notifications. MyAlice helps you get verified without any charges, get access to the Official WhatsApp API.

View reports and analytics

Access reports on all incoming messages, agent response times, agent performance, conversation status, etc. Use these in-depth analytics to improve agent performance.

Easily migrate from Wati, Zendesk, Freshdesk, Reamaze, Tidio, Drift, Intercom, Tawk, HubSpot, Crisp, Reve Chat, Live Chat, Gupshup, 360Dialog. Kaleyr, ZOKO, Interakt, AiSensy, SuperLemon, DelightChat, Bitespeed, Gorgias, Richpanel, Helpscout, UVDesk and eDesk.

When you succeed, we succeed. Our team of experts will go above and beyond to understand your business and implement a solution that shows immediate impact.

Date de lancement

S'intègre avec :

  • Instagram
  • WhatsApp
  • Telegram
  • Line
  • Viber
  • Facebook Messenger
WhatsApp Chat Helpdesk & More

WhatsApp Chat Helpdesk & More

Introducing MyAlice, a workspace to manage all your WhatsApp conversations, sales, and marketing to turn you and your team into revenue champions.

Wait, we are not done yet,

You can also connect Facebook Messenger, Instagram, Viber, Line, and Telegram to keep all your customers active and make them come back.

Here's the OLD WAY vs the NEW WAY of growing business

The old way of using communication tools like WhatsApp and other social channels plus eCommerce was disjointed and siloed. You and your team going through multiple tabs to respond to customers.

MyAlice puts an end to silos and delivers a new way of growing your business.

MARKETING

Send broadcast messages

Reach out to customers where their friends are for higher CTRs and engagement. Create WhatsApp audience and easily schedule campaigns. Watch new orders roll in!

Automate your WhatsApp Marketing

Automatically send WhatsApp messages based on customer actions. Follow up on new purchases, abandoned shopping carts, and more Shopify triggers by creating business templates.

SALES

Take and update orders

When customers come to your store intending to buy something, you need to help them as much as possible. Which includes placing the order for him. With MyAlice's deep Shopify integration, you can now do it with a single click while chatting with your customer.

Track revenue and ROI

Analyze the revenue of your WhatsApp messages, campaigns, and store automation.

SUPPORT

Multiple agents in 1 inbox

Your customers are on WhatsApp and other social channels. All the time. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. Engaging with these visitors through a team collaboration inbox.

Chat widget

Add a chat widget in a few simple steps to your Shopify store. Add your own logo, text, and colors, and set up in a matter of minutes.

Get verified green tick mark

Stop sending your order confirmations from some other companies’ WhatsApp numbers. Let customers see your brand and number in all store notifications. MyAlice helps you get verified without any charges, get access to the Official WhatsApp API.

View reports and analytics

Access reports on all incoming messages, agent response times, agent performance, conversation status, etc. Use these in-depth analytics to improve agent performance.

Easily migrate from Wati, Zendesk, Freshdesk, Reamaze, Tidio, Drift, Intercom, Tawk, HubSpot, Crisp, Reve Chat, Live Chat, Gupshup, 360Dialog. Kaleyr, ZOKO, Interakt, AiSensy, SuperLemon, DelightChat, Bitespeed, Gorgias, Richpanel, Helpscout, UVDesk and eDesk.

When you succeed, we succeed. Our team of experts will go above and beyond to understand your business and implement a solution that shows immediate impact.

Date de lancement

S'intègre avec :

  • Instagram
  • WhatsApp
  • Telegram
  • Line
  • Viber
  • Facebook Messenger

Tarifs Essai gratuit de 14 jours

Voir toutes les options de tarification

Des frais externes peuvent s'appliquer. Ces frais sont facturés par un fournisseur externe et n'apparaîtront pas sur votre facture Shopify.

Free

Installation gratuite

Free for individuals

  • Unlimited Customers
  • Live Chat
  • Facebook Messenger
  • Instagram
  • Telegram
  • Viber
  • Line

Premium

$12/mois

Starts from 3 team members.

  • All in Free, plus
  • WhatsApp Business Connection
  • Unlimited Channels
  • Unlimited Chatbot Sessions
  • CSAT Rating and Statistics
  • Customer Data Export

Enterprise

$36/mois

Starts from 5 team members.

  • All in Premium, plus
  • Datalab and API
  • Full Onboarding
  • Dedicated CSM
  • Custom Branding
  • Natural Language Processing
  • Ecommerce Block Automation

* Tous les frais sont facturés en USD.
** Les frais récurrents, y compris les frais mensuels ou les frais d'utilisation, sont facturés tous les 30 jours.

Avis

4.9 étoile(s) sur 5

La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.

Nombre d'avis par note
  • 86 % des notes sont des notes à 5 étoiles
  • 14 % des notes sont des notes à 4 étoiles
  • 0 % des notes sont des notes à 3 étoiles
  • 0 % des notes sont des notes à 2 étoiles
  • 0 % des notes sont des notes à 1 étoiles

Liste des avis

Filtrer et trier les avis

  • Kawaii Berry Shop

    Emplacement Pays-Bas
    Temps passé à utiliser l'application 35 minutes

    Very good app to keep all customer service in 1 place, like from FB messenger, Instagram, WhatsApp etc. What I really like about it, is that I can see customer information on the right side of the dashboard while chatting with the customer, so I can easily look up their order information and more. Before I always had to manually look up customer information, so this saves a lot of time. Highly recommended!

  • jacheteici

    Emplacement Côte d’Ivoire

    J'ai utilisé cette application pour rendre le support client plus efficace. J'aime beaucoup son fonctionnement pour gérer mes commandes de commerce électronique et discuter avec les clients sur les médias sociaux. Je trouve que le chatbot est vraiment optimisé pour traiter les requêtes courantes des clients et l'équipe qui y travaille est vraiment agile et réactif aux différentes sollicitations. Dans l'ensemble, je suis satisfait de cette application jusqu'à présent.

  • TempleTape.com

    Emplacement États-Unis
    Temps passé à utiliser l'application 3 mois

    Wow, this app is great!
    Using it as a helpdesk and live chat. The team says they have plenty more on the roadmap!

Applications similaires à WhatsApp Chat Helpdesk & More