WhatsApp & Helpdesk ‑ MyAlice
Galerij met uitgelichte afbeeldingen
Hoogtepunten
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Rechtstreeks te gebruiken in het Shopify-beheercentrum
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Werkt met de nieuwste thema's
Over deze app
Geïntroduceerd
18 november 2021 · Wijzigingenlogboek
Talen
Engels en Spaans
Deze app is niet vertaald in het Nederlands
Categorieën
Chat , Bedrijfsvoering - AndersWerkt met
Instagram, WhatsApp, Telegram, Line, Viber, Facebook MessengerVerhoog de verkoop via WhatsApp & andere DM's. Verzend campagnes en automatiseer bestelgerelateerde meldingen
Uw klanten zijn op WhatsApp, Instagram, FB, Line, Telegram, Viber en andere berichtenkanalen. Dus wanneer ze willen kopen, en ze sturen je een bericht, zijn ze op hun moment van hoogste intentie. Hoe zet je die om in bestellingen? Converteer die shoppers, en behoud ze langer, met MyAlice - het verkoopgerichte klantenserviceplatform voor groeiende e-commerce handelaars. Migreer eenvoudig van Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat en SuperLemon.
- Live chat en sociaal kanaal widget voor klantenservice en verkoopverhoging.
- Prioriteer WhatsApp, e-mail, chat en sociale opmerkingen/DM's in één feed.
- Bekijk, bewerk en annuleer Shopify-bestellingen zonder het klantoverzicht van MyAlice te verlaten.
- Verzend gepersonaliseerde WhatsApp-uitzendcampagnes naar uw klantenlijsten.
- Gebruik WhatsApp om verlaten winkelwagentjes te herstellen, automatische afrekenherinneringen te sturen en meer.
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Prijs
Gratis proefperiode van 14 dagenEr kunnen door Alice Labs Pte. Ltd. externe kosten in rekening worden gebracht, los van je Shopify-factuur. Meer informatie
Premium
$60/maand
of $540/jaar en bespaar 25%
Inclusief 5 teamleden. Voor elk extra lid, voeg +$12/mo toe
- Onbeperkte klanten
- Website chat widget
- WhatsApp-uitzending
- WhatsApp QR-code
- Slimme tickettoewijzing
- Chatbot-builder voor alle kanalen
Business
$180/maand
of $1,620/jaar en bespaar 25%
Inclusief 5 teamleden. Voor elk extra lid, voeg +$36/mo toe
- Alles in Premium, plus
- WhatsApp Catalogus & Commerce
- WhatsApp Marketing Automatisering
- Aangepaste CRM-integratie
- API en webhook
- Onboarding & migratie
Premium
$60/maand
of $540/jaar en bespaar 25%
Inclusief 5 teamleden. Voor elk extra lid, voeg +$12/mo toe
- Onbeperkte klanten
- Website chat widget
- WhatsApp-uitzending
- WhatsApp QR-code
- Slimme tickettoewijzing
- Chatbot-builder voor alle kanalen
Business
$180/maand
of $1,620/jaar en bespaar 25%
Inclusief 5 teamleden. Voor elk extra lid, voeg +$36/mo toe
- Alles in Premium, plus
- WhatsApp Catalogus & Commerce
- WhatsApp Marketing Automatisering
- Aangepaste CRM-integratie
- API en webhook
- Onboarding & migratie
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Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
9 recensies
I rarely write about my experiences or leave feedback on applications. However, after a long time using Myalice, I really want to introduce Myalice to everyone.
Excellent customer service; they listen and provide enthusiastic support.
Consolidates all support channels in one place, saving time, centralizing data, and increasing efficiency.
They have APIs and Webhooks that I easily integrated with Chatgpt to automatically respond to basic customer requests and also easily transfer data externally.
The integrated support mailbox with Shopify allows me to quickly process orders.
You are looking for a centralized customer care and support solution. Give it a try!
App was good and service team was OK.
We unistalled because found a good option in Latinamerica that suites better.
It deserves 5 stars but the fact that they charged me $340 by mistake and the only person who found out was me (they didn´t), degrades 1 star. Hope you fix the thing.
Otherwise, if you are looking for an easy to use and complete solution to whatsapp + all channels, MyAlice beats the others.
Decent helpdesk tools are hard to come by. A Helpdesk tool for Shopify is even rarer. MyAlice came out of the gate as the more mature solution of the bunch, providing a mobile app that makes it really convenient to answer Customer queries on the go. Put that together with email support which is supposed to come later this year, you have yourself a near-complete solution. Con: The monthly active limits may seem low, but it makes sense for running a small number of brands. Overall: Having a good helpdesk tool for Shopify that doesn't break the bank. Also, one that has a good mobile app too! It's mind-boggling how many tools don't have a mobile app
Thank you so much for this great review! We're so happy to know that you're enjoying our mobile apps as well, which we specifically designed in a way so that your agents don't miss out on important conversations when they are on the go. Stay tuned with MyAlice for more amazing product updates!
Ever since we started our business, we were looking for a solution to cater all our queries from facebook/Insta to whatsapp, webchat etc integrated with shopify.
Myalice has proved to be a breath of fresh air for us.
Thank you so much for this great review! We're happy that you're getting the exact value from MyAlice that we intended to deliver!
All the best wishes for your business and hope MyAlice can help you grow even more!
The product looks promising, especially focussing on the e-commerce specific features is what makes it more special. Their onboarding process and support are also great, they fix problems whenever I face it.
Thank you for this kind review! One of our key targets is to make customer support easier for Shopify stores like yours and we're thrilled to learn that you are finding value in our eCommerce-centric features! Wishing you all the best for your business!
Over deze app
Geïntroduceerd
18 november 2021 · Wijzigingenlogboek
Talen
Engels en Spaans
Deze app is niet vertaald in het Nederlands
Categorieën
Chat , Bedrijfsvoering - AndersWerkt met
Instagram, WhatsApp, Telegram, Line, Viber, Facebook MessengerGemaakt door Alice Labs Pte. Ltd.
Over Alice Labs Pte. Ltd.
Gemiddelde score: 4,6
2 jaar ervaring bij het maken van apps voor de Shopify App Store
160 Robinson Road SBF Centre, #24-09, Singapore, 068914, SG