MyAlice: Helpdesk & WhatsApp

MyAlice: Helpdesk & WhatsApp

Från  $36/månad. Prova gratis i 14 dagar. Ytterligare avgifter kan tillkomma.
Betyg (4,9)
Recensioner

Höjdpunkter

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  • Fungerar med de senaste temana
  • Använd direkt i Shopify-admin

Om appen

Lansering

18 november 2021 · Ändringslogg

Språk

engelska

Integreras med

Instagram, WhatsApp, Telegram, Line, Viber, Facebook Messenger

Send WhatsApp campaigns and automate order-related notifications. Unify all support conversations.

No more switching tabs to respond to WhatsApp, Live Chat, Facebook Messenger, Instagram, Line, Telegram, and Viber. Centralize every order, every conversation, even social comments, and DMs, all in one customer conversation view. Convert more shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Intercom, Crisp, Live Chat, Wati, DelightChat, and SuperLemon.

No more switching tabs to respond to WhatsApp, Live Chat, Facebook Messenger, Instagram, Line, Telegram, and Viber. Centralize every order, every conversation, even social comments, and DMs, all in one customer conversation view. Convert more shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Intercom, Crisp, Live Chat, Wati, DelightChat, and SuperLemon. mer
  • Allow customers to discover your business using live chat or social chat widgets
  • All agents can work together to respond to your clients from 1 WhatsApp number
  • View, edit, and cancel Shopify orders without leaving the MyAlice customer view
  • Use WhatsApp to recover abandoned carts, automate checkout reminders, and more
  • Create WhatsApp audience & send campaigns. Start with 1000 free conversations/mo

Priser

Prova gratis i 14 dagar

Externa avgifter kan debiteras av Alice Labs Pte. Ltd. separat från din Shopify-faktura. Mer information

Premium

$36/månad

eller $324/år och spara 25 %

Includes 3 team members. For each additional member, add +$12/mo

  • Unlimited customers
  • Live Chat, Line, Telegram, Viber, Facebook, Instagram
  • WhatsApp Business
  • Chatbot for all channels
  • Deep eCom integration

Enterprise

$180/månad

eller $1,620/år och spara 25 %

Includes 5 team members. For each additional member, add +$36/mo

  • All in Premium, plus
  • WhatsApp Catalog & Commerce
  • WhatsApp Marketing Automation
  • Full Onboarding & Migration
  • Dedicated CSM
  • Custom API & NLP

Premium

$36/månad

eller $324/år och spara 25 %

Includes 3 team members. For each additional member, add +$12/mo

  • Unlimited customers
  • Live Chat, Line, Telegram, Viber, Facebook, Instagram
  • WhatsApp Business
  • Chatbot for all channels
  • Deep eCom integration

Enterprise

$180/månad

eller $1,620/år och spara 25 %

Includes 5 team members. For each additional member, add +$36/mo

  • All in Premium, plus
  • WhatsApp Catalog & Commerce
  • WhatsApp Marketing Automation
  • Full Onboarding & Migration
  • Dedicated CSM
  • Custom API & NLP

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

7 recensioner

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
17 mars 2022

Very good app to keep all customer service in 1 place, like from FB messenger, Instagram, WhatsApp etc. What I really like about it, is that I can see customer information on the right side of the dashboard while chatting with the customer, so I can easily look up their order information and more. Before I always had to manually look up customer information, so this saves a lot of time. Highly recommended!

Kawaii Berry Shop
Nederländerna
Tid som ägnats åt att använda appen: 35 minuter
16 mars 2022

J'ai utilisé cette application pour rendre le support client plus efficace. J'aime beaucoup son fonctionnement pour gérer mes commandes de commerce électronique et discuter avec les clients sur les médias sociaux. Je trouve que le chatbot est vraiment optimisé pour traiter les requêtes courantes des clients et l'équipe qui y travaille est vraiment agile et réactif aux différentes sollicitations. Dans l'ensemble, je suis satisfait de cette application jusqu'à présent.

jacheteici
Côte d’Ivoire
16 mars 2022

Wow, this app is great!
Using it as a helpdesk and live chat. The team says they have plenty more on the roadmap!

TempleTape.com
USA
Tid som ägnats åt att använda appen: 3 månader

Om appen

Lansering

18 november 2021 · Ändringslogg

Språk

engelska

Integreras med

Instagram, WhatsApp, Telegram, Line, Viber, Facebook Messenger

Skapad av Alice Labs Pte. Ltd.

Om Alice Labs Pte. Ltd.

4,9 i genomsnittligt betyg

Har skapat appar för Shopifys appbutik i 1 år

Support

Skicka ett meddelande

+6584068880

support@myalice.ai

Den här utvecklaren erbjuder inte direkt support på Svenska.

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