WhatsApp & Helpdesk ‑ MyAlice

WhatsApp & Helpdesk ‑ MyAlice

Aylık $60 başlangıç fiyatıyla. 14 günlük ücretsiz deneme.
Puan (4,6)
Değerlendirmeler

Öne çıkanlar

İşletmeniz için tasarlandı
  • Doğrudan Shopify yöneticisinde kullanım
  • En yeni temalarla çalışır

Bu uygulama hakkında

Yayınlanma

18 Kasım 2021 · Değişiklik günlüğü

Diller

İngilizce ve İspanyolca

Bu uygulama şu dile çevrilmedi:Türkçe

Şunlarla birlikte çalışır:

Instagram, WhatsApp, Telegram, Line, Viber, Facebook Messenger

Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications

Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon.

Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon. daha fazla
  • Live chat and social channel widget for customer support and increase sales.
  • Prioritize WhatsApp, email, chat, and social comments/DMs in one feed.
  • View, edit, and cancel Shopify orders without leaving the MyAlice customer view.
  • Send personalized WhatsApp broadcast campaigns to your customer lists.
  • Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.

Fiyatlandırma

14 günlük ücretsiz deneme

Harici ücretler Alice Labs Pte. Ltd. tarafından Shopify faturanızdan ayrı olarak faturalandırılabilir. Daha fazla bilgi

Premium

Ayda $60

veya yılda $540 ödeyin ve %25 tasarruf edin

Includes 5 team members. For each additional member, add +$12/mo

  • Unlimited customers
  • Website chat widget
  • WhatsApp broadcasting
  • WhatsApp QR code
  • Smart ticket assignment
  • Chatbot builder for all channels

Business

Ayda $180

veya yılda $1,620 ödeyin ve %25 tasarruf edin

Includes 5 team members. For each additional member, add +$36/mo

  • All in Premium, plus
  • WhatsApp Catalog & Commerce
  • WhatsApp Marketing Automation
  • Custom CRM integration
  • API and webhook
  • Onboarding & migration

Premium

Ayda $60

veya yılda $540 ödeyin ve %25 tasarruf edin

Includes 5 team members. For each additional member, add +$12/mo

  • Unlimited customers
  • Website chat widget
  • WhatsApp broadcasting
  • WhatsApp QR code
  • Smart ticket assignment
  • Chatbot builder for all channels

Business

Ayda $180

veya yılda $1,620 ödeyin ve %25 tasarruf edin

Includes 5 team members. For each additional member, add +$36/mo

  • All in Premium, plus
  • WhatsApp Catalog & Commerce
  • WhatsApp Marketing Automation
  • Custom CRM integration
  • API and webhook
  • Onboarding & migration

Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster

9 değerlendirme

Toplam puan
4,6
Puan düzeyi başına sayılar
  • Puanların %78 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %22 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 1 yıldıza sahip
7 Haziran 2023

I rarely write about my experiences or leave feedback on applications. However, after a long time using Myalice, I really want to introduce Myalice to everyone.

Excellent customer service; they listen and provide enthusiastic support.
Consolidates all support channels in one place, saving time, centralizing data, and increasing efficiency.
They have APIs and Webhooks that I easily integrated with Chatgpt to automatically respond to basic customer requests and also easily transfer data externally.
The integrated support mailbox with Shopify allows me to quickly process orders.

You are looking for a centralized customer care and support solution. Give it a try!

CHIP.VN
Vietnam
Uygulamayı kullanma süresi:1 yıldan fazla
12 Eylül 2023

App was good and service team was OK.
We unistalled because found a good option in Latinamerica that suites better.

It deserves 5 stars but the fact that they charged me $340 by mistake and the only person who found out was me (they didn´t), degrades 1 star. Hope you fix the thing.

Otherwise, if you are looking for an easy to use and complete solution to whatsapp + all channels, MyAlice beats the others.

SinIntermediarios
Kolombiya
Uygulamayı kullanma süresi:Yaklaşık 1 ay
5 Mart 2022

Decent helpdesk tools are hard to come by. A Helpdesk tool for Shopify is even rarer. MyAlice came out of the gate as the more mature solution of the bunch, providing a mobile app that makes it really convenient to answer Customer queries on the go. Put that together with email support which is supposed to come later this year, you have yourself a near-complete solution. Con: The monthly active limits may seem low, but it makes sense for running a small number of brands. Overall: Having a good helpdesk tool for Shopify that doesn't break the bank. Also, one that has a good mobile app too! It's mind-boggling how many tools don't have a mobile app

Nightingale
Kanada
Uygulamayı kullanma süresi:Neredeyse 2 yıl
Alice Labs Pte. Ltd. yanıt 7 Mart 2022

Thank you so much for this great review! We're so happy to know that you're enjoying our mobile apps as well, which we specifically designed in a way so that your agents don't miss out on important conversations when they are on the go. Stay tuned with MyAlice for more amazing product updates!

19 Ocak 2022

Ever since we started our business, we were looking for a solution to cater all our queries from facebook/Insta to whatsapp, webchat etc integrated with shopify.
Myalice has proved to be a breath of fresh air for us.

Swag Kicks
Pakistan
Uygulamayı kullanma süresi:4 ay
Alice Labs Pte. Ltd. yanıt 3 Mart 2022

Thank you so much for this great review! We're happy that you're getting the exact value from MyAlice that we intended to deliver!
All the best wishes for your business and hope MyAlice can help you grow even more!

23 Şubat 2022

The product looks promising, especially focussing on the e-commerce specific features is what makes it more special. Their onboarding process and support are also great, they fix problems whenever I face it.

Artventure
Hindistan
Uygulamayı kullanma süresi:3 ay
Alice Labs Pte. Ltd. yanıt 3 Mart 2022

Thank you for this kind review! One of our key targets is to make customer support easier for Shopify stores like yours and we're thrilled to learn that you are finding value in our eCommerce-centric features! Wishing you all the best for your business!

Bu uygulama hakkında

Yayınlanma

18 Kasım 2021 · Değişiklik günlüğü

Diller

İngilizce ve İspanyolca

Bu uygulama şu dile çevrilmedi:Türkçe

Şunlarla birlikte çalışır:

Instagram, WhatsApp, Telegram, Line, Viber, Facebook Messenger

Tasarlayan: Alice Labs Pte. Ltd.

Alice Labs Pte. Ltd. hakkında

Ortalama puan: 4,6

Shopify App Store için uygulama oluşturmada 2 yıllık deneyim

160 Robinson Road SBF Centre, #24-09, Singapore, 068914, SG

Destek

Mesaj gönderin

+6584068880

shuvo@myalice.ai

Bu geliştirici doğrudan Türkçe destek sunmuyor.

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