WhatsApp & Helpdesk ‑ MyAlice
配图图库
亮点
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可直接在 Shopify 后台使用
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适用于最新模板
通过WhatsApp和其他私信增加销售。发送活动并自动化订单相关的通知
您的客户在WhatsApp、Instagram、FB、Line、Telegram、Viber和其他消息频道上。所以当他们想要购买，向你发送消息时，他们处于最高的购买意愿。你是如何将这些转化为订单的呢？ 使用MyAlice —— 专为快速发展的电商商家设计的以销售为中心的客户服务平台，将这些购物者转化，并保持他们更长时间的留存。 可以轻松从Gorgias、Zendesk、Freshdesk、Reamaze、Tidio、Richpanel、Wati、Zoko、DelightChat和SuperLemon迁移过来。
- 为客户支持和增加销售提供实时聊天和社交频道小部件。
- 在一个信息流中优先处理WhatsApp、电子邮件、聊天和社交评论/私信。
- 在不离开MyAlice客户视图的情况下查看、编辑和取消Shopify订单。
- 向您的客户列表发送个性化的WhatsApp广播活动。
- 使用WhatsApp恢复被放弃的购物车，自动化结账提醒等。
包含自动翻译的文本
定价
14 天免费试用外部费用可能由 Alice Labs Pte. Ltd. 收取，不会计入您的 Shopify 发票。 详细了解
Premium
$60/月
或 $540/年（可节省 25%）
包括5个团队成员。每增加一个成员，加+$12/月
- 无限客户
- 网站聊天小部件
- WhatsApp广播
- WhatsApp二维码
- 智能工单分配
- 所有频道的聊天机器人构建器
Business
$180/月
或 $1,620/年（可节省 25%）
包括5个团队成员。每增加一个成员，加+$36/月
- 所有Premium的功能，外加
- WhatsApp目录和商务
- WhatsApp营销自动化
- 自定义CRM集成
- API和webhook
- 上线和迁移
Premium
$60/月
或 $540/年（可节省 25%）
包括5个团队成员。每增加一个成员，加+$12/月
- 无限客户
- 网站聊天小部件
- WhatsApp广播
- WhatsApp二维码
- 智能工单分配
- 所有频道的聊天机器人构建器
Business
$180/月
或 $1,620/年（可节省 25%）
包括5个团队成员。每增加一个成员，加+$36/月
- 所有Premium的功能，外加
- WhatsApp目录和商务
- WhatsApp营销自动化
- 自定义CRM集成
- API和webhook
- 上线和迁移
9 条评论
I rarely write about my experiences or leave feedback on applications. However, after a long time using Myalice, I really want to introduce Myalice to everyone.
Excellent customer service; they listen and provide enthusiastic support.
Consolidates all support channels in one place, saving time, centralizing data, and increasing efficiency.
They have APIs and Webhooks that I easily integrated with Chatgpt to automatically respond to basic customer requests and also easily transfer data externally.
The integrated support mailbox with Shopify allows me to quickly process orders.
You are looking for a centralized customer care and support solution. Give it a try!
App was good and service team was OK.
We unistalled because found a good option in Latinamerica that suites better.
It deserves 5 stars but the fact that they charged me $340 by mistake and the only person who found out was me (they didn´t), degrades 1 star. Hope you fix the thing.
Otherwise, if you are looking for an easy to use and complete solution to whatsapp + all channels, MyAlice beats the others.
Decent helpdesk tools are hard to come by. A Helpdesk tool for Shopify is even rarer. MyAlice came out of the gate as the more mature solution of the bunch, providing a mobile app that makes it really convenient to answer Customer queries on the go. Put that together with email support which is supposed to come later this year, you have yourself a near-complete solution. Con: The monthly active limits may seem low, but it makes sense for running a small number of brands. Overall: Having a good helpdesk tool for Shopify that doesn't break the bank. Also, one that has a good mobile app too! It's mind-boggling how many tools don't have a mobile app
Thank you so much for this great review! We're so happy to know that you're enjoying our mobile apps as well, which we specifically designed in a way so that your agents don't miss out on important conversations when they are on the go. Stay tuned with MyAlice for more amazing product updates!
Ever since we started our business, we were looking for a solution to cater all our queries from facebook/Insta to whatsapp, webchat etc integrated with shopify.
Myalice has proved to be a breath of fresh air for us.
Thank you so much for this great review! We're happy that you're getting the exact value from MyAlice that we intended to deliver!
All the best wishes for your business and hope MyAlice can help you grow even more!
The product looks promising, especially focussing on the e-commerce specific features is what makes it more special. Their onboarding process and support are also great, they fix problems whenever I face it.
Thank you for this kind review! One of our key targets is to make customer support easier for Shopify stores like yours and we're thrilled to learn that you are finding value in our eCommerce-centric features! Wishing you all the best for your business!
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