Related categories

WhatsApp Chat Helpdesk & More

A workspace for all your WhatsApp support, sales and marketing

提供免費方案。 14 天免費試用。 可能需支付額外費用。

應用程式特色

  • 順暢的工作流程:在 Shopify 管理介面直接使用

  • 最新技術:可與最新佈景主題搭配使用

  • 經過速度測試:網路商店速度影響度低

Shopify WhatsApp Chat Helpdesk

主要優點區段

Marketing: Send Broadcasts

Reach out to customers where their friends are for higher CTRs and engagement. Create WhatsApp audience and easily schedule campaigns.

Sales: Take and Update Orders

When customers come to your store intending to buy something, place or update the order for him while chatting with a single click.

Support: Multiple Agents

Collaborate between multiple agents to reply to your customers from a team collaboration inbox. All agents are on the same WhatsApp number.

App details

WhatsApp Chat Helpdesk & More

WhatsApp Chat Helpdesk & More

Introducing MyAlice, a workspace to manage all your WhatsApp conversations, sales, and marketing to turn you and your team into revenue champions.

Wait, we are not done yet,

You can also connect Facebook Messenger, Instagram, Viber, Line, and Telegram to keep all your customers active and make them come back.

Here's the OLD WAY vs the NEW WAY of growing business

The old way of using communication tools like WhatsApp and other social channels plus eCommerce was disjointed and siloed. You and your team going through multiple tabs to respond to customers.

MyAlice puts an end to silos and delivers a new way of growing your business.

MARKETING

Send broadcast messages

Reach out to customers where their friends are for higher CTRs and engagement. Create WhatsApp audience and easily schedule campaigns. Watch new orders roll in!

Automate your WhatsApp Marketing

Automatically send WhatsApp messages based on customer actions. Follow up on new purchases, abandoned shopping carts, and more Shopify triggers by creating business templates.

SALES

Take and update orders

When customers come to your store intending to buy something, you need to help them as much as possible. Which includes placing the order for him. With MyAlice's deep Shopify integration, you can now do it with a single click while chatting with your customer.

Track revenue and ROI

Analyze the revenue of your WhatsApp messages, campaigns, and store automation.

SUPPORT

Multiple agents in 1 inbox

Your customers are on WhatsApp and other social channels. All the time. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. Engaging with these visitors through a team collaboration inbox.

Chat widget

Add a chat widget in a few simple steps to your Shopify store. Add your own logo, text, and colors, and set up in a matter of minutes.

Get verified green tick mark

Stop sending your order confirmations from some other companies’ WhatsApp numbers. Let customers see your brand and number in all store notifications. MyAlice helps you get verified without any charges, get access to the Official WhatsApp API.

View reports and analytics

Access reports on all incoming messages, agent response times, agent performance, conversation status, etc. Use these in-depth analytics to improve agent performance.

Easily migrate from Wati, Zendesk, Freshdesk, Reamaze, Tidio, Drift, Intercom, Tawk, HubSpot, Crisp, Reve Chat, Live Chat, Gupshup, 360Dialog. Kaleyr, ZOKO, Interakt, AiSensy, SuperLemon, DelightChat, Bitespeed, Gorgias, Richpanel, Helpscout, UVDesk and eDesk.

When you succeed, we succeed. Our team of experts will go above and beyond to understand your business and implement a solution that shows immediate impact.

發布日期

整合項目:

  • Instagram
  • WhatsApp
  • Telegram
  • Line
  • Viber
  • Facebook Messenger
WhatsApp Chat Helpdesk & More

WhatsApp Chat Helpdesk & More

Introducing MyAlice, a workspace to manage all your WhatsApp conversations, sales, and marketing to turn you and your team into revenue champions.

Wait, we are not done yet,

You can also connect Facebook Messenger, Instagram, Viber, Line, and Telegram to keep all your customers active and make them come back.

Here's the OLD WAY vs the NEW WAY of growing business

The old way of using communication tools like WhatsApp and other social channels plus eCommerce was disjointed and siloed. You and your team going through multiple tabs to respond to customers.

MyAlice puts an end to silos and delivers a new way of growing your business.

MARKETING

Send broadcast messages

Reach out to customers where their friends are for higher CTRs and engagement. Create WhatsApp audience and easily schedule campaigns. Watch new orders roll in!

Automate your WhatsApp Marketing

Automatically send WhatsApp messages based on customer actions. Follow up on new purchases, abandoned shopping carts, and more Shopify triggers by creating business templates.

SALES

Take and update orders

When customers come to your store intending to buy something, you need to help them as much as possible. Which includes placing the order for him. With MyAlice's deep Shopify integration, you can now do it with a single click while chatting with your customer.

Track revenue and ROI

Analyze the revenue of your WhatsApp messages, campaigns, and store automation.

SUPPORT

Multiple agents in 1 inbox

Your customers are on WhatsApp and other social channels. All the time. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. Engaging with these visitors through a team collaboration inbox.

Chat widget

Add a chat widget in a few simple steps to your Shopify store. Add your own logo, text, and colors, and set up in a matter of minutes.

Get verified green tick mark

Stop sending your order confirmations from some other companies’ WhatsApp numbers. Let customers see your brand and number in all store notifications. MyAlice helps you get verified without any charges, get access to the Official WhatsApp API.

View reports and analytics

Access reports on all incoming messages, agent response times, agent performance, conversation status, etc. Use these in-depth analytics to improve agent performance.

Easily migrate from Wati, Zendesk, Freshdesk, Reamaze, Tidio, Drift, Intercom, Tawk, HubSpot, Crisp, Reve Chat, Live Chat, Gupshup, 360Dialog. Kaleyr, ZOKO, Interakt, AiSensy, SuperLemon, DelightChat, Bitespeed, Gorgias, Richpanel, Helpscout, UVDesk and eDesk.

When you succeed, we succeed. Our team of experts will go above and beyond to understand your business and implement a solution that shows immediate impact.

發布日期

整合項目:

  • Instagram
  • WhatsApp
  • Telegram
  • Line
  • Viber
  • Facebook Messenger

定價 14 天免費試用

查看所有定價選項

可能需支付 外部收費。這些費用由外部供應商收取,且不會顯示在您的 Shopify 發票上。

Free

免費安裝

Free for individuals

  • Unlimited Customers
  • Live Chat
  • Facebook Messenger
  • Instagram
  • Telegram
  • Viber
  • Line

Premium

月費 $12

Starts from 3 team members.

  • All in Free, plus
  • WhatsApp Business Connection
  • Unlimited Channels
  • Unlimited Chatbot Sessions
  • CSAT Rating and Statistics
  • Customer Data Export

Enterprise

月費 $35

Starts from 5 team members.

  • All in Premium, plus
  • Datalab and API
  • Full Onboarding
  • Dedicated CSM
  • Custom Branding
  • Natural Language Processing
  • Ecommerce Block Automation

* 所有費用均以 USD 計價。
** 月費或依使用量計費等定期收費皆以 30 天為週期計費。

評論

4.9 /5 顆星

總評分反應應用程式的目前狀況。總評分參考應用程式所有的評論,但會優先參考最新的評論。

Counts per rating level
  • 86% 的評等為 5 顆星
  • 14% 的評等為 4 顆星
  • 0% 的評等為 3 顆星
  • 0% 的評等為 2 顆星
  • 0% 的評等為 1 顆星

評論清單

Filter and sort reviews

  • Kawaii Berry Shop

    地點 荷蘭
    使用應用程式的時間 35 分鐘

    Very good app to keep all customer service in 1 place, like from FB messenger, Instagram, WhatsApp etc. What I really like about it, is that I can see customer information on the right side of the dashboard while chatting with the customer, so I can easily look up their order information and more. Before I always had to manually look up customer information, so this saves a lot of time. Highly recommended!

  • jacheteici

    地點 象牙海岸

    J'ai utilisé cette application pour rendre le support client plus efficace. J'aime beaucoup son fonctionnement pour gérer mes commandes de commerce électronique et discuter avec les clients sur les médias sociaux. Je trouve que le chatbot est vraiment optimisé pour traiter les requêtes courantes des clients et l'équipe qui y travaille est vraiment agile et réactif aux différentes sollicitations. Dans l'ensemble, je suis satisfait de cette application jusqu'à présent.

  • TempleTape.com

    地點 美國
    使用應用程式的時間 3 個月

    Wow, this app is great!
    Using it as a helpdesk and live chat. The team says they have plenty more on the roadmap!

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