WhatsApp Chat Helpdesk & More

Introducing MyAlice, a workspace to manage all your WhatsApp conversations, sales, and marketing to turn you and your team into revenue champions.

Wait, we are not done yet,

You can also connect Facebook Messenger, Instagram, Viber, Line, and Telegram to keep all your customers active and make them come back.

Here's the OLD WAY vs the NEW WAY of growing business

The old way of using communication tools like WhatsApp and other social channels plus eCommerce was disjointed and siloed. You and your team going through multiple tabs to respond to customers.

MyAlice puts an end to silos and delivers a new way of growing your business.

MARKETING

Send broadcast messages

Reach out to customers where their friends are for higher CTRs and engagement. Create WhatsApp audience and easily schedule campaigns. Watch new orders roll in!

Automate your WhatsApp Marketing

Automatically send WhatsApp messages based on customer actions. Follow up on new purchases, abandoned shopping carts, and more Shopify triggers by creating business templates.

SALES

Take and update orders

When customers come to your store intending to buy something, you need to help them as much as possible. Which includes placing the order for him. With MyAlice's deep Shopify integration, you can now do it with a single click while chatting with your customer.

Track revenue and ROI

Analyze the revenue of your WhatsApp messages, campaigns, and store automation.

SUPPORT

Multiple agents in 1 inbox

Your customers are on WhatsApp and other social channels. All the time. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. Engaging with these visitors through a team collaboration inbox.

Chat widget

Add a chat widget in a few simple steps to your Shopify store. Add your own logo, text, and colors, and set up in a matter of minutes.

Get verified green tick mark

Stop sending your order confirmations from some other companies’ WhatsApp numbers. Let customers see your brand and number in all store notifications. MyAlice helps you get verified without any charges, get access to the Official WhatsApp API.

View reports and analytics

Access reports on all incoming messages, agent response times, agent performance, conversation status, etc. Use these in-depth analytics to improve agent performance.

Easily migrate from Wati, Zendesk, Freshdesk, Reamaze, Tidio, Drift, Intercom, Tawk, HubSpot, Crisp, Reve Chat, Live Chat, Gupshup, 360Dialog. Kaleyr, ZOKO, Interakt, AiSensy, SuperLemon, DelightChat, Bitespeed, Gorgias, Richpanel, Helpscout, UVDesk and eDesk.

When you succeed, we succeed. Our team of experts will go above and beyond to understand your business and implement a solution that shows immediate impact.