The App doesn't work as it doesn't load my store's products. I contacted support and no one was able to resolve my issue. I'm using Conversion BEar that seems to be doing the job.
Hello, I'm Mat, founder of WideBundle
My team didn't tell me about that, we fix every bugs, we'll get into your bug and fix that
Bad app. I've been using shopify for years but such a badly made app has never happened to me. Just to create a couple of bundles is complicated and it bugs, also to edit active bundles is impossible. I wanted to duplicate the product with bundles so I could have 1 product page with bundles and another normal one but strangely enough it also duplicates the bundles in the duplicate page where it's impossible to edit from the app. Very bad. Not recommended.
Hello it's Mat
WideBundle doesn't work the same way as other Shopify Apps
We have a clear article that explains how it works: https://help.widebundle.com/en/article/how-does-widebundle-work-14zgl0h/
This allows WideBundle to create offers in a way other apps can't
But it has also disadvantages. It's harder to set up
But listen, our customer support replies really fast and is really helpful and 100% ok to help you configure the bundles
Did you reach out to the support? or didn't you?
By the way, saying this is a bad app is a bit hard, we've been working on it for more than a year now and we are really dedicated
I'm sorry to hear that from you as we are trying our best to make it a good app!
Anyway, I hope that you've found another bundle app that you like and hope to see you again in the future with something that you'd like more!
Have a good day,
Mat, WideBundle's founder
BEWARE. The first thing the app asks you to do is try out adding deals to a product with no other information. I chose my top product with 18 variants and played with adding a bundle deal. The app then DELETED all my variants and replaced them with 3 unusable options. Not only do I have to rebuild the product, it has screwed up all my custom code and tagged social media posts since they linked to my variant URLS. Completely insane.
Hey, it's Mat, the founder of WideBundle
I'm sorry for what you experienced and I totally understand how you feel
I was a merchant and already deleted my variants (not on purpose) 😓
As Ogi said, we have many warnings in the app when you create the offers, we even ask you to duplicate your product first to make it work
But I understand that you probably didn't see it.. 😕 And I'm sorry for that
WideBundle has to create new variants to make the bundles work because we don't use discount codes (this allows you to give codes to your customers even if they bought a bundle)
But I just wanted to know, have you been able to add your variants back?
Hope it's ok now 😕
Worst app ever! It destroyed all my variants and now I'm scrambling trying to re-create the product listing, putting the new url for my ads... all because i tried this app for 30 seconds to see how it looked! Do not download this, it will destroy your listings!
We are sorry to hear this
As explained on the app, WideBundle will create new variants on your product in order to add the bundle
When you setup WideBundle, we add many warnings about it and we also recommend people to duplicate their product first if they only want to try the app
So it doesn't destroy your listing as you said, it just replace your current variants with new one to make the app works
We do not change the url of your product, etc...
Did you try to contact the support?
The application has completely ruined my product page, I strongly advise against it. There is a limit of 100 variants and they are all doubled or tripled with the application so it only takes a few sizes for the application to be non-functional. When I wanted to delete it, the variances remained and the application doesn't delete itself correctly which will completely damage your shop. To avoid ! My word experience with a shopify app on this store !!!
Hello, it's Mat
I'm sorry to hear this
In order for WideBundle to work, we need to create new variants on your shop, this is the only way.
So when you use the variants generator, yes it will override your previous variants
The 100 variants limit is a Shopify limit, not a WideBundle limit, which means I have no other solution..
Because it creates new variants, if you delete the app, the variants will not be deleted (but everything else will)
Then, in order to get your variants back, yes it will probably take some time but your product page will not be ruined as you said
Again, sorry for this, it's the only way for WideBundle to work
May I help you with something else? Maybe I can help you to get back your previous variants?