Kickflip ‑ Customize Products , 115 Rezensionen
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App is really good but few limitations like can not add product description, can not delete product, though you can archive. But overall loved the app and customer support also great, always ready to help. keep going and improving. Thanks
Thanks for your feedback—it’s invaluable. It’s great to hear you love the app and our customer support.
Concerning product descriptions, there are many ways to add them. Please check out our documentation (https://help.gokickflip.com/en/articles/4606619-displaying-a-product-description-under-your-customizer) for detailed guidance. If you need further assistance, don't hesitate to contact our support team—we're here to help!
Thanks for pushing us to keep innovating!
Great company, great app. You can feel the modern development. That’s both good and bad. You can feel that it’s very modern in terms of usage: very simple, effective, clean etc. The simpleness is so important for customers to order in a quick time, because customizing is a little bit of effort the customer has to put in On the other hand you can feel it’s new, causing some things to not work a hundred percent properly. The support has been great, they don’t respond very quick, but the responses are always helpful, informative and respectful. This company has a lot of potential for the future. I really hope they evolve properly and keep investing in their development. One downside is that you pay a percentage per sale. This will make it less attractive for bigger company and also for your company if you grow along the way. Keep going
Thank you for your thoughtful review. It's heartening to hear your appreciation for our app's modernity, simplicity, and effectiveness. We're committed to maintaining this ethos of clean and efficient design.
We understand your concerns about our usage-based pricing model. Our goal with this pricing structure is to provide a flexible, scalable solution. It's designed to grow with you, ensuring that our platform is both accessible and valuable at every stage of your business journey. It perfectly aligns our interests with yours, as we only succeed financially when you make sales with Kickflip.
Thank you once again for your support and trust in us. We're excited to grow and evolve alongside you.
Wow love this app! I have been looking for a product customizer app with live preview. This is the best one I have seen! Also, I love the pay as you go model.
Awesome feedback, thank you! It's great to know we've hit the mark. We're glad you appreciate the pay-as-you-go model too. Your positive comments really motivate our team to keep improving and delivering the best for our users. Keep up the great work!
An absolute pleasure,
I have been using Kickflip for a few months now (after I tried a few alternatives), and I couldn't be more happy with my choice.
The integration was extremely simple, the app is flexible and capable, the FAQ page and bot can provide you with most of the answers, but what makes Kickflip the best choice out there are the people.
Responsive, professional, and always with a smile and a true willingness to help.
I wanna take advantage of this opportunity and thank Cindy from the Kickflip team : ] thank you for all that you have done
Cheers!
Thank you for your kind words about Kickflip. It's fantastic to hear that the Kickflip's ease of use and the team's responsive support, have made a positive impact. We appreciate your feedback and are thrilled to see our efforts in creating user-friendly technology resonate with you. Cheers!
Parfait !
Juste dommage de ne pas proposer plus d'option de plan.
Un plan (minimum!) entre le Pay as you grow et le Entreprise ne serait pas de refus !
Mais l'application est excellente ! Et le SAV est excellent
Merci beaucoup pour votre retour enthousiaste sur Kickflip. Nous sommes ravis que vous trouviez notre application excellente et que vous appréciiez la qualité de notre service client. Nous prenons bonne note de votre suggestion concernant les options de plan tarifaire. Nous allons l'examiner de près pour mieux répondre aux besoins de nos utilisateurs comme vous. Merci de faire partie de notre communauté et de nous aider à améliorer continuellement Kickflip.
Excellent app and customer service! Highly recommended!
Thanks for your feedback! Your support inspires us. Cheers from all of us here!
At first it looks really daunting and confusing but once you give it a go it becomes very straightforward! I cant imagine that there's a better app available for personalisation than this one. Has completely transformed the user experience.
Thank you for your fantastic feedback! We're so happy to hear that our app has transformed your user experience. If you ever have more insights or suggestions, feel free to share. We appreciate your kind words!
Limiting to 4 stars for now as I'm new to this app and have only added one product so far to test functionality - a product which required the most detailed setup and a vital test to determine whether this app was suitable for me or not.
I'd already tried pretty much every other customiser app (no joke) and found that a key piece of functionality was missing in each one - very frustrating as my requirements are standard, and I lost a lot of time trying other apps only to find out that they do not cover everything I need.
Kickflip covers all of my requirements so far and, very importantly, the Kickflip Service Team were responsive when needed and resolved an issue for me swiftly, keeping me updated along the way.
Happy days!!
Thank you for the positive review! We're delighted to hear that Kickflip met your customization needs, especially after trying numerous other apps. We appreciate your recognition of our responsive support team.
If you ever have further feedback or questions, don't hesitate to reach out. Here's to more success with Kickflip!
Cheers,
Working with the app is very easy and perfect. We searched for a long time and never found the right one.
It is perfect for us.
It's wonderful to hear that Kickflip has provided you with the perfect solution for selling custom sports eyewear online. We aim to create experiences that are intuitive and delightful, so we’re glad to know we're on the right track. Thank you for your support and for sharing your positive experience.
The support team is never online in the Pacific time zone. Whenever you ask something the bot says we'll contact you tomorrow. Canada'a tomorrow is New Zealand's night so I will never be able to get live support.
1- If you can't support it globally then just sell it in Canada.
2- You can turn off your online support when it's night in Canada.
We appreciate your feedback and apologize for any inconvenience you've experienced with our support. While our chat isn't available 24/7, we aim to respond within a few hours.
To address your concerns:
Global Support: We're actively working on improving support coverage globally.
Online Support Hours: We're always exploring options to optimize our support availability and can schedule calls outside regular hours if needed. Feel free to reach out to us at help@gokickflip.com, and we'll work together to find a suitable time that accommodates your schedule.
Please let us know how we can assist you further.
Best regards,