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We were looking for an uncomplicated configurator tool that is quick and easy to set up, offers many design options in terms of appearance and works absolutely reliably with short loading times. We looked at and tested all the configurators on the market and with Kickflip we found exactly what we needed. We have been using the app for some time now and we are still heavily enthusiastic about it. The configurator we wanted to build and have built is large with many options and very complicated in its dependencies and cross-relationships - with Kickflip thanks to a very well functioning and super simple "programming" tool no problem and very easy to use. Everything has been easy and understandable for us non-programmers to set up and for the few uncertainties we had on our way to the finished configurator, we have received probably the best and fastest customer service both via chat and video call that you can imagine and wish for. A brilliant app, we look forward to seeing how it develops in the future. The changes made to the app since our launch with Kickflip have all been very good and helpful and we felt we could also initiate improvements by providing comments and feedback. Thank you for your great work - keep it up! PS.: Many thanks and a warm greeting to Cindy - you do a great job and have really always been able to help us. YOU are the best customer service there is. Best regards
Frieder Urban CEO Era of Arc
www.eraofarc.com
Thank you so much for your amazing review, Frieder! We're really glad to have been able to provide you with the product configurator tool you needed and that you've had such a positive experience with our customer success team. We're looking forward to continuing to improve the app and providing even better service in the future. Thank you again for your kind words - we really appreciate it!
It is the best app i've tested so far! Some features must be added to be perfect, but they keep updating its features and listening to its costumers.
Costumer support is really great, Cindy was very helpful everytime i had some problem.
Fully Recommend
Thanks for this great review!
Listening to our customers is very important to us as it helps us improve. We are committed to constantly updating Kickflip with new features that help you create exactly what you need.
We are very happy you like our app! Our team members appreciate your cool products as well, and some of them have already placed their orders ;).
Don't hesitate to reach out if you need anything.
Best,
Endless possibilities. Our company has been using this app for a little over a year. We have used this app for our custom vest and jacket program, which has made a big difference in sales and content. Customer service is helpful and will always answer your questions. If you are planning on looking for a simple yet effective customizer app, this is the one for you.
Thank you so much for this great review. This means a lot to the whole team! We are very fortunate to have First Manufacturing Company as one of our clients. You did an amazing job with our tool and we really enjoy seeing your leather vests and jackets endless custom possibilities! Never hesitate to reach out if you need anything.
Best,
Previously we ran our customs business using a form where customers could submit a request, our team of designers would create a mockup of the custom and then then it would be sent back to the customer. There was a lot of wasted time (and by extension money) creating designs for customers who would never respond or were just curious to see what it would look like and not really interested in purchasing. Kickflip has been a gamechanger for us. Although it isn't able to spit out final products, our customers can now get a feel for what they want and what works before even submitting it to our team. We then take that design, finesse it a bit, and send it back for final approval. Turnaround times are so much quicker and easier, and having a customer-designed mockup of the product instead of descriptions and color choices has made the actual product creation much easier.
Thank you so much for your kind words! We're thrilled to have helped make your custom product process more efficient. If there's anything we can do to continue to improve your experience, please don't hesitate to reach out. Thanks again!
This app is powerful and affordable. We can now offer custom goods to the masses as this app allows for our customers to create the product they want and pay for the order without asking for a mock-up. There is a learning process but its definitely worth the effort. we are looking forward to expanding our offering in the near future.
Brilliant app. Really easy to use and works incredibly well at showcasing our products exactly like they would do in real life. Saved us lots of time and money. Would highly recommend it to any business looking to offer customisation.
Thank you so much for your kind words about Kickflip. We're thrilled to hear that you find it brilliant and easy to use.
We're putting a lot of effort into developing this app, and it's great to know that it's saving you time and money.
Thanks again, we can't wait to see what you'll create next!
Configurateur sympa et rapide à mettre en marche. L'offre freemium est bien pour commencer avec un seul produit. Je recommande
Merci pour cet avis!
Nous sommes heureux de constater que vous avez été en mesure de mettre votre customizer en ligne en un rien de temps. Nous nous efforçons de créer une plateforme simple à utiliser, mais performante.
Bon succès!
Such an amazing app. Easy to use. The customer support team is great. Quick response time. End results are great.
Thank you for taking the time to add a review.
We're so glad you're satisfied with the app. We are focused on providing a user-friendly solution, so we're pleased to know that you find it easy to use. You did such a great job creating your customizers!
We wish you great success in the future!
Amazing App
Not like any other Customization product
The have so many features
and their builder is amazing, it has logic and masks, and color multiply
And overall, they are pay as you go model, which is great for new businesses
Their support is good as well, and they usually try to help as fast and as much as they can
Thank you for your great feedback on Kickflip. It’s always inspiring to hear how our solution is making a positive impact. We’re committed to supporting our customers' success and innovation, and it's heartening to know that our efforts in customer support are meeting your needs. Thank you for being a part of our community.
We've been using this app to set up a custom made clothing item. The whole process has taken weeks a lot of cash invested in 3D models. That makes the whole limitation I'm about the describe even more frustrating.
When products are created as variations they are SKU-less. That means if your using an IMS or shipping app to process orders after checkout (one that requires a SKU like many do) you're not going to have much luck. Lesser custom apps often give you options. Either replicate the source SKU for each variant or even add numbers sequentially. We use a few of them successfully already. These small but essential function really show when an app that has considered the backend needs of merchants. Kickflip has a heavy focus on front end UI and that's great since it's key for the product, but the backend is not really suitable for any business of scale. The response from support for this issue was "this is eye opening and we appreciate it. However, unfortunately, it is not possible to do this." Well...thanks.
We're currently unsure if, even after our investment we can make this app worth for us logistically. I suspect we'll try it and manually link products to orders in the short term but it's very disappointing when a simple code change to variant generation would have solved this. 5 stars for ambition. 2 for implementation on Shopify.
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Response to Kickflip's response: We want to be clear this is NOT feedback on variants linked to inventory level. All our SKUs are made to order anyway. This is simply the manner with which new variants created in Shopify by the app have no SKU given to them when they hit the checkout. This is a simple API/App fix (other apps can generate this kind of variants) and not a complex feature we're discussing here. This is the second time your team haven't quite understood the issue we've raised so perhaps we're not being clear enough. However, it seems based on your response that nothing is in the pipeline.
First off, we want to thank you for your honest and thorough feedback. It’s voices like yours that push us to strive for excellence in everything we do.
Regarding our inventory management feature, it’s important to note that it is currently in beta and might not cover all your requirements at the moment.
The current limitation comes from the way we manage inventory due to constraints with Shopify’s variant limit and the fact that stocks cannot be shared between different variants. This has led us to handle all inventory management within Kickflip’s admin. We understand that this isn’t ideal for your use case.
We encourage you to share any additional insights you have to help us improve this feature here : https://kickflip.canny.io/feature-requests/p/i-would-like-the-skus-entered-in-kickflip-to-be-linked-to-shopifys-inventory
We appreciate your patience and understanding as we aim to meet your needs better. Thank you again for bringing this to our attention.