Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its product customization and showcasing features. It's praised for its user-friendly interface, clean design, and seamless integration with various themes. Many appreciate the time and cost savings, enhanced customer experience, and sales boost. The support team is noted for their quick response and professionalism. However, some find the percentage per sale pricing model less suitable for larger businesses. The app is regularly updated, indicating a promising future.

Edited June 13, 2023

Very beautiful app, easy to figure out and customer support was great with all my annoying questions. Would recommend 100%. My suggestion to kickflip, add a HEX color wheel option for customers to choose from

StickerNerd.com
United States
5 months using the app
Kickflip replied June 13, 2023

Thank you for your wonderful review and recommendation of our app. We greatly appreciate your feedback and are delighted to hear that you found our customer support helpful.

Your suggestion to add a color wheel option is a very good idea, and we agree that it would be a valuable addition. We will carefully consider it as we continue to improve our app to meet the unique needs of our users. For more information about how we handle feature requests, please take a look at this article : https://help.gokickflip.com/en/articles/4677869-how-we-manage-feature-requests.

Your satisfaction is our top priority, and we are grateful to have you as part of the Kickflip community.

May 17, 2023

Easy to set up! Perfect for my labels & stickers shop! Thanks to the fact that they removed the monthly subscription, I switched from the other app! I strongly recommend it! Happy personalize! https://happystickers.shop/

happystickers.shop
Canada
9 months using the app
Kickflip replied May 17, 2023

Thank you for your wonderful review! We're thrilled to hear that Kickflip has made label and sticker creation a breeze for your shop and that you find our pricing model convenient to scale with your business. Keep on personalizing!

- The Kickflip Team

June 15, 2023

What a great addition for our business to have access to this app. Once we worked out how to setup the files and process through the workflow it's been fantastic to begin to offer our customers the ability to customise their orders. Support from Jackie during our introductory video call was great and she was able to help answer some of our outstanding queries. Early days for us using thew app and can't wait to see the feedback from our customers who will use it on our store. Also love the fact that the costs are based on the success of customers purchasing.

John and Gillian - jackharryandollie.com.au

Jack Harry and Ollie
Australia
7 days using the app
Kickflip replied June 15, 2023

Hey John and Gillian! We are stoked to hear about your positive experience with Kickflip! You know, we really strive to provide that intuitive experience to our users, and it's just awesome to see that coming to life for you guys.

Huge props to Jackie too - she's an absolute rockstar in our team! We’re glad to know she was able to answer your queries and assist with the setup process.

Our mission at Kickflip is all about bringing success to businesses, and we’re excited that our pricing model based on successful sales is resonating with you.

We can't wait to hear how your customers love using the app on your store.

All the best!

- The Kickflip Team

August 9, 2023

Very pleased so far with KickFlip. We are launching the customisation app in a couple weeks and cannot wait to see how it is received. Watch a few of the videos as once you get the hang of it, it's very very user friendly and so much more advanced than other customisation apps we've seen. Cindy and Jackie have also been so helpful and quick to respond to my questions.

Clio Peppiatt
United Kingdom
9 days using the app
Kickflip replied August 29, 2023

Your excitement for Kickflip is palpable and it's truly inspiring! We designed it to be intuitive, cutting-edge, and above all, user-friendly - and it seems we've hit the mark.

Hearing your kind words about our customer success team, is incredibly gratifying. Their goal is to make your experience seamless and they'll be thrilled to learn they're succeeding.

As for your upcoming launch, we're on the edge of our seats! We believe in your vision and can't wait to see how it revolutionizes your e-commerce journey.

July 17, 2023

We are using this app since few days now. We tried a lots of apps to offer options in an easy and beautiful way for our customers and this is by far the best app for us, easy to use, lots of possibilities for options, clean design.
We want to thanks Cindy from helpdesk and the developers team for helping us to integrate some code for the cart. The great customer service we received, also decide us to rate this app 5 stars.
We highly recommend this app and company.
Best regards
Hervé Baud / Jorge Baldaia - M2G Clothing

M2G Brindes
Portugal
4 days using the app
Kickflip replied July 19, 2023

Dear Hervé and Jorge,

Thank you for your kind words and the 5-star rating. We love hearing your feedback at Kickflip! It's what drives us to constantly innovate, create user-friendly experiences, and aim for excellence. We're thrilled to hear that our app has contributed to your business in a meaningful way.

Cindy and our development team thank you for your acknowledgement. We're excited to keep taking care of your needs and going above and beyond your expectations.

Best,

-The Kickflip team

April 7, 2023

Customer service is outstanding - experience with this app has been great thanks to the help that I received

Funkaroo Inc
Canada
8 months using the app
Kickflip replied April 7, 2023

Thank you for your feedback about our customer service! We're delighted to hear that you've had a great experience with our app, and we're glad that our team was able to assist you. If you ever need any further assistance, please don't hesitate to reach out to us. Thank you for choosing Kickflip!

May 30, 2023

By far the most amazing customizer app you'll find on the Shopify app store. So easy to set up and the functionalities including logic rules and layers give you the freedom to create a customizer even for a complex product. The team is so easy to get in touch with and very responsive and eager to help out. Haven't faced any significant problem with the app aside from a few lags here and there given the complexity of our product. But amazing experience overall! Will surely recommend this app to friends and fellow entrepreneurs. Kudos to the Kickflip team! Keep up the great work!

CUBO Modular Inc.
Philippines
12 days using the app
Kickflip replied May 30, 2023

Thank you so much for your wonderful review! We're thrilled to hear that our customizer app has provided you with an easy-to-use platform for creating complex product customizations. We will continue to optimize Kickflip to provide you with the best user experience possible.

June 12, 2023

Very well-designed app and customer service is out of this world. Highly recommend. Pricing system is also super competitive compared to other apps of this style.

POP BAG USA
United States
About 1 month using the app
Kickflip replied June 12, 2023

Thank you for your wonderful review. We are delighted to hear that you find our app well-designed and our customer service exceptional. Your recommendation is greatly appreciated, and we will continue to strive for excellence in all aspects. Thank you for choosing Kickflip, and please don't hesitate to reach out if you need any further assistance.

Edited July 5, 2023

I have been using kickflip for a few days now and I am very impressed with its features and performance. It is easy to use, reliable, and has everything I need to manage my projects. The app is constantly updated with new improvements and bug fixes, and the team behind it is very responsive and helpful. Whenever I have a question or a problem, they are quick to reply and offer solutions. They also listen to feedback and suggestions from users and implement them in future updates. I highly recommend this app to anyone looking for a great personalizing tool.

Life goals list
Austria
6 days using the app
Kickflip replied July 5, 2023

Thank you for your thoughtful review! We're thrilled to hear that you're finding Kickflip beneficial for your product personalization needs. Our team is committed to providing consistent updates and efficient customer service, and we're glad to know we're hitting the mark. Stay tuned for more features and improvements in forthcoming updates. Thanks once again for your recommendation and for being a valued Kickflip user!

February 19, 2024

User friendly. Incredible backend interface. Superb customer service.

Jersey Den
Canada
Kickflip replied February 20, 2024

Your words fuel our fire to keep making magic happen! Thanks for the shoutout!