Reviews (116)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, ideal for selling customized products. They praise its customization capabilities and dynamic pricing features. Exceptional customer support, including quick responses and video calls, is frequently highlighted. The app's performance and modern interface enhance the shopping experience, with a cost-effective pricing model based on sales and continuous updates reflecting responsiveness to merchant feedback.

February 19, 2024

User friendly. Incredible backend interface. Superb customer service.

Jersey Den
Canada
Almost 3 years using the app
Kickflip replied February 20, 2024

Your words fuel our fire to keep making magic happen! Thanks for the shoutout!

August 15, 2024

Perfect app and good assistance,
I recommand

Unichef
France
2 days using the app
Kickflip replied August 19, 2024

Thank you so much for your kind words and recommendation!

We're delighted that you're enjoying our app and finding our assistance helpful. If you have any questions or need further assistance in the future, please feel free to reach out. We're here to help!

July 29, 2022

We were looking for an uncomplicated configurator tool that is quick and easy to set up, offers many design options in terms of appearance and works absolutely reliably with short loading times. We looked at and tested all the configurators on the market and with Kickflip we found exactly what we needed. We have been using the app for some time now and we are still heavily enthusiastic about it. The configurator we wanted to build and have built is large with many options and very complicated in its dependencies and cross-relationships - with Kickflip thanks to a very well functioning and super simple "programming" tool no problem and very easy to use. Everything has been easy and understandable for us non-programmers to set up and for the few uncertainties we had on our way to the finished configurator, we have received probably the best and fastest customer service both via chat and video call that you can imagine and wish for. A brilliant app, we look forward to seeing how it develops in the future. The changes made to the app since our launch with Kickflip have all been very good and helpful and we felt we could also initiate improvements by providing comments and feedback. Thank you for your great work - keep it up! PS.: Many thanks and a warm greeting to Cindy - you do a great job and have really always been able to help us. YOU are the best customer service there is. Best regards
Frieder Urban CEO Era of Arc
www.eraofarc.com

ERA OF ARC
Germany
Over 1 year using the app
Kickflip replied July 29, 2022

Thank you so much for your amazing review, Frieder! We're really glad to have been able to provide you with the product configurator tool you needed and that you've had such a positive experience with our customer success team. We're looking forward to continuing to improve the app and providing even better service in the future. Thank you again for your kind words - we really appreciate it!

May 12, 2022

It is the best app i've tested so far! Some features must be added to be perfect, but they keep updating its features and listening to its costumers.
Costumer support is really great, Cindy was very helpful everytime i had some problem.
Fully Recommend

Boomswagg
Portugal
About 1 year using the app
Kickflip replied May 19, 2022

Thanks for this great review!

Listening to our customers is very important to us as it helps us improve. We are committed to constantly updating Kickflip with new features that help you create exactly what you need.

We are very happy you like our app! Our team members appreciate your cool products as well, and some of them have already placed their orders ;).

Don't hesitate to reach out if you need anything.

Best,

January 21, 2022

Endless possibilities. Our company has been using this app for a little over a year. We have used this app for our custom vest and jacket program, which has made a big difference in sales and content. Customer service is helpful and will always answer your questions. If you are planning on looking for a simple yet effective customizer app, this is the one for you.

First Manufacturing Company
United States
12 months using the app
Kickflip replied January 28, 2022

Thank you so much for this great review. This means a lot to the whole team! We are very fortunate to have First Manufacturing Company as one of our clients. You did an amazing job with our tool and we really enjoy seeing your leather vests and jackets endless custom possibilities! Never hesitate to reach out if you need anything.

Best,

June 15, 2022

Previously we ran our customs business using a form where customers could submit a request, our team of designers would create a mockup of the custom and then then it would be sent back to the customer. There was a lot of wasted time (and by extension money) creating designs for customers who would never respond or were just curious to see what it would look like and not really interested in purchasing. Kickflip has been a gamechanger for us. Although it isn't able to spit out final products, our customers can now get a feel for what they want and what works before even submitting it to our team. We then take that design, finesse it a bit, and send it back for final approval. Turnaround times are so much quicker and easier, and having a customer-designed mockup of the product instead of descriptions and color choices has made the actual product creation much easier.

JUNK Customs
United States
11 months using the app
Kickflip replied June 16, 2022

Thank you so much for your kind words! We're thrilled to have helped make your custom product process more efficient. If there's anything we can do to continue to improve your experience, please don't hesitate to reach out. Thanks again!

Edited February 23, 2021

This app is powerful and affordable. We can now offer custom goods to the masses as this app allows for our customers to create the product they want and pay for the order without asking for a mock-up. There is a learning process but its definitely worth the effort. we are looking forward to expanding our offering in the near future.

Stark Hockey
Canada
11 months using the app
September 20, 2023

Brilliant app. Really easy to use and works incredibly well at showcasing our products exactly like they would do in real life. Saved us lots of time and money. Would highly recommend it to any business looking to offer customisation.

Woolkind
United Kingdom
10 months using the app
Kickflip replied September 22, 2023

Thank you so much for your kind words about Kickflip. We're thrilled to hear that you find it brilliant and easy to use.

We're putting a lot of effort into developing this app, and it's great to know that it's saving you time and money.

Thanks again, we can't wait to see what you'll create next!

February 28, 2021

I've been looking for an app like this for a few years. I love that I can offer my customer EVERYTHING I want. Wasted money on a couple of other apps, including custom work, but MyCustomizer and Jackie are the dopest. Stop wasting your time, elsewhere, get to work and get this app.

Polish Change
United States
10 months using the app
Kickflip replied March 26, 2021

Dear Kathy,
It's a pleasure to read you. Thank you so much for your positive feedback and good vibes. We're so glad we were able to help you move forward with this cool project and of course we'll be sure to relay your message to Jackie. Continue the good work, this business of yours has so much potential.
We're happy you're happy!

November 16, 2022

L'app est très complète et facile d'utilisation.
Très efficace, l'équipe est très professionnel et rapide en cas de soucis !

AnPeri Jewelry
Switzerland
10 months using the app
Kickflip replied November 16, 2022

Merci pour vos gentils mots, nous sommes ravis de vous avoir comme client! :)