Reviews (136)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced customization capabilities, especially useful for businesses offering personalized products. They appreciate the ability to add custom fields that dynamically adjust pricing based on customization complexity and the realistic product visualization that saves time and resources. The app supports a wide range of product customizations and is praised for its live preview feature and modern interface, enhancing customer experience. It integrates seamlessly with Shopify, ensuring reliable performance and easy management. Customer support is also a strong point, with merchants reporting quick and effective assistance through various channels, contributing significantly to a positive user experience.

Edited July 5, 2023

I have been using kickflip for a few days now and I am very impressed with its features and performance. It is easy to use, reliable, and has everything I need to manage my projects. The app is constantly updated with new improvements and bug fixes, and the team behind it is very responsive and helpful. Whenever I have a question or a problem, they are quick to reply and offer solutions. They also listen to feedback and suggestions from users and implement them in future updates. I highly recommend this app to anyone looking for a great personalizing tool.

Life goals list
Austria
6 days using the app
Kickflip replied July 5, 2023

Thank you for your thoughtful review! We're thrilled to hear that you're finding Kickflip beneficial for your product personalization needs. Our team is committed to providing consistent updates and efficient customer service, and we're glad to know we're hitting the mark. Stay tuned for more features and improvements in forthcoming updates. Thanks once again for your recommendation and for being a valued Kickflip user!

October 10, 2023

Great app, works awesome but unfortunately our product was in the restricted product policies of the app so we need to find an alternative to it.

spartanns
Türkiye
4 days using the app
Kickflip replied October 16, 2023

Thank you for taking the time to share your feedback. We appreciate your kind words about Kickflip.

We understand your point regarding the restricted product policies of Kickflip and Shopify. These restrictions are in place to comply with legal regulations and the policies of the Shopify platform, which prohibit the sale of certain firearm-related items and accessories. https://www.shopify.com/legal/aup-definitions

Kickflip's terms and conditions outline the limitations on selling firearms, firearm parts, and related items. We take these restrictions seriously to ensure the safety and compliance of our users with both our terms and Shopify's policies.

We regret any inconvenience this may have caused you, and we understand that finding an alternative solution can be challenging.

Again, thank you for your feedback, and we appreciate your understanding.

Best regards,

- The Kickflip Team

July 14, 2022

Brilliant app, easy to use and very responsive developers available basically all the time, and great UX

Greenwich
United Kingdom
3 days using the app
Kickflip replied July 14, 2022

Thank you for saying that. It's great to hear that you're enjoying our product customization app! Additionally, we're glad you find our user interface easy to use. Cheers!

March 30, 2021

Was going to hire a developer for our site for a custom developed customizer but thought would try out the Shopify App Store first. Installed the top 6 apps in this customizer area and pretty much immediately uninstalled them all apart from this one! The user interface is easy, the logic rules and the support is insane! Was on a call with Jackie within 2 hours and she gave me a walkthrough and extra advice. I’m sure this app will have 1000’s of reviews over the next few years and be the leader in this space. I also run a Shopify design agency with over 200+ clients a month and will be recommending this app to all clients. Great job guys!!

Build Your Neon
United Kingdom
3 days using the app
Kickflip replied March 30, 2021

Hey Gregory,
Thank you so much for your thoughtful and detailed review. This is incredibly appreciated knowing that you've tried many other platforms. You mentioned that you enjoyed your call with Jackie and that it was helpful, that's great! Being able to talk to someone directly and easily is important to us.
Thanks for your trust, it's nice to know we have amazing customers like you. 
Can’t wait to see your project evolve even more :)

October 23, 2023

5/5 for their awesome customer service. They responded fast to help us setting up everything.

Supra Athlétique
Canada
About 24 hours using the app
Kickflip replied October 25, 2023

Thank you for your feedback! We're thrilled to have you onboard and look forward to seeing Supra Athlétique achieve great success with Kickflip. 🔥

August 2, 2021

It took me a long-time before finding the perfect customizer app, and I am really happy to say that I finally did ! MyCustomizer is literally the best app in the market. You can create anything you have in your mind - The frond and Back end are perfect and the team behind is super kind and helpful ! Congrats !

My Dust Bag
United States
About 5 hours using the app
Kickflip replied September 29, 2021

Dear Marie-Laetitia,

Thank you so much. We are super happy to read your kind words and also glad that our solution is meeting your expectations. We work hard to deliver the most easy-to-use tool to create exactly what you have in mind.

We hope you will have a great success with your project!

Best,

January 15, 2024

UnikPilot
France
2 months using the app
Kickflip replied January 16, 2024

Thank you so much for your 5-star review! Your support as our 100th reviewer on the Shopify App Store is incredibly valuable to us at Kickflip. Cheers to more milestones together!

December 13, 2023

Aselevent
Spain
9 days using the app
Kickflip replied December 14, 2023

♥♥♥♥♥