Reviews (136)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced customization capabilities, especially useful for businesses offering personalized products. They appreciate the ability to add custom fields that dynamically adjust pricing based on customization complexity and the realistic product visualization that saves time and resources. The app supports a wide range of product customizations and is praised for its live preview feature and modern interface, enhancing customer experience. It integrates seamlessly with Shopify, ensuring reliable performance and easy management. Customer support is also a strong point, with merchants reporting quick and effective assistance through various channels, contributing significantly to a positive user experience.

June 7, 2024

The team at Kickflip are great! Admittedly, I'm not tech savvy and have struggled to create a complex product. However, along my journey they have graciously helped me at every turn. They have enthusiastically supported me with 1-on-1 video sessions, text sessions, and were sincerely open to suggestions toward making their back-end functionality easier for complex products like mine. A perfect platform does not exist, but it's comforting to know that the team behind it are humble, helpful, and striving toward perfecting it. I appreciate and respect the spirit and efforts of the team at Kickflip. Thank you!

Shademaker.art
United States
About 1 month using the app
Kickflip replied June 9, 2024

Wow, what a fantastic review! 🌟 Thanks a ton for sharing your experience with Kickflip. It’s awesome to hear that our team’s support has made a real difference for you. We’re all about helping you bring your complex products to life, and it’s great to know that our help has been valuable for you.

We’re on a mission to build the perfect platform, and your kind words motivate us to keep pushing forward. Thanks for being a part of our journey. You’re the reason we do what we do!

Cheers! 🛠️✨

June 25, 2024

Highly recommend! After playing around with the app it was very easy to navigate. It didn’t take me long to learn everything. Also their help desk replied back quickly and answered every question I had. This is important to me since I’m a business owner and hardly have time to learn a new program. Thanks Kickflip!

thepiercedcactus.co
United States
About 18 hours using the app
Kickflip replied June 27, 2024

Thank you for your enthusiastic recommendation! We’re thrilled to hear that you found our platform easy to navigate and quick to learn. Your feedback about our responsive customer success team means a lot to us. We understand how valuable your time is as a business owner, and we’re glad we could provide the support you needed. Thanks for choosing Kickflip, and we’re here for you whenever you need us!

May 31, 2024

Extremely useful configurator app. The best one available in the market, with both complex functionalities and good looking UI.

Other configurator apps just lack functionality or look very outdated.

Plus, the customer support is extremely responsive.

10 out of 10

Premiott
Romania
3 months using the app
Kickflip replied June 2, 2024

Wow, this review made our day! We'll frame it and hang it up in our office. 😄

Thank you so much for the kind words! We strive to make our configurator app the best out there, and it's great to hear that you think so too. We also pride ourselves on being responsive and helpful, so your feedback means a lot.

Thanks again, and stay awesome! 🚀

May 22, 2024

After trying a few other apps I have found kickflip to be the best customiser for Shopify. Nice user interface on the shop, easy to mage and update products/variants, really good customer service (thank you Elizabeth and Vincent). No complaints from me, but a couple of areas I would love to see the app evolve is syncing products/variants to Shopify in order to use discounts that include/exclude add ons, add weights (for shipping purposes), get accurate reporting on profit by entering cogs etc. hopefully this will come in due time!

ROXBOX
New Zealand
About 1 month using the app
Kickflip replied May 29, 2024

Thank you so much for your wonderful review. Your feedback is deeply appreciated and truly inspiring. It's fantastic to hear that you've found Kickflip to be the best customizer for Shopify and that our user interface, product management features, and customer service have met your expectations. Elizabeth and Vincent have been thrilled to hear your kind words.

Your suggestions for future enhancements are invaluable. Rest assured, we are continually working to evolve and improve Kickflip, and these features are on our radar for future development.

Thank you for being a part of our journey. We are committed to providing you with the best possible experience and look forward to delivering even more value to you in the future.

July 3, 2024

Best app,kind agent

CARINOOO
United Kingdom
4 months using the app
Kickflip replied July 5, 2024

Big thanks for the fantastic review! We're thrilled you think our platform and team are top-notch. Keep those custom orders coming, and we're always here if you need anything.

August 13, 2024

They are very caring, real customer service is available, they are very caring

My Store
Türkiye
1 day using the app
Kickflip replied August 19, 2024

Thank you for your feedback! We're glad to hear that you've experienced attentive and caring customer service with us. Providing genuine support is our priority, and we're here whenever you need us.

We wish you great success with your project!

August 15, 2024

Perfect app and good assistance,
I recommand

Unichef
France
2 days using the app
Kickflip replied August 19, 2024

Thank you so much for your kind words and recommendation!

We're delighted that you're enjoying our app and finding our assistance helpful. If you have any questions or need further assistance in the future, please feel free to reach out. We're here to help!

April 12, 2024

Without it, my business idea would never have been possible! Their customer support is also incredibly responsive, answering the many questions I've had during the build phase of my product customisation tool.

LidMods
United Kingdom
3 months using the app
Kickflip replied April 15, 2024

Thank you for your wonderful review! It's fantastic to hear that our platform played a crucial role in bringing your business idea to life. Your success is our success, and we look forward to continuing to support your business as it grows. Thank you for choosing Kickflip!

March 20, 2024

Amazing App
Not like any other Customization product
The have so many features

and their builder is amazing, it has logic and masks, and color multiply
And overall, they are pay as you go model, which is great for new businesses

Their support is good as well, and they usually try to help as fast and as much as they can

Saveit Furniture
Egypt
8 months using the app
Kickflip replied March 21, 2024

Thank you for your great feedback on Kickflip. It’s always inspiring to hear how our solution is making a positive impact. We’re committed to supporting our customers' success and innovation, and it's heartening to know that our efforts in customer support are meeting your needs. Thank you for being a part of our community.

February 9, 2024

Best customize and personalize app on Market!
Support team always takes care customers and fix problems right away.
Highly recommended !

LuxGate
Japan
9 months using the app
Kickflip replied February 12, 2024

Thanks for the awesome review! Thrilled to hear you're loving Kickflip and our support team. Your recommendation means everything to us. Cheers to more customization!