Reviews (116)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its product customization capabilities, noting its real-time customization and visualization that enhances the shopping experience and aids in inventory decisions. It supports complex customizations and has a customizable interface that aligns with brand aesthetics. Sharing features boost customer engagement. Merchants also praise the responsive customer support team for ensuring smooth integration and app performance.
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resolved but too late... got supportive mail and revert
We’re truly sorry to hear about your experience and appreciate the opportunity to clarify the situation.
Your support ticket was created on June 30 at 11:55 AM, and as July 1st is a national holiday in Canada (Canada Day), our team was offline that day. Your review came through on July 1 at 11:35 AM, during that holiday period, less than 24 hours later.
We do our best to provide fast support but coverage may be limited during weekends and statutory holidays.
We understand you’ve decided to cancel your account, but we’re still here if you’d like to revisit this in the future.
Wishing you continued success with your online store.
—The Kickflip Team
User friendly. Incredible backend interface. Superb customer service.
Your words fuel our fire to keep making magic happen! Thanks for the shoutout!
This app is amazing! Easy to use once you get the hang of it. This will offer my customers the ability to customize my product offerings which is a game changer. I would highly recommend!
Thank you so much for your kind words! We're thrilled to hear that you’re finding Kickflip easy to use and that it’s a game changer for your business. Helping you offer customization to your customers is exactly what we strive for, so it’s incredibly rewarding to hear this! If you ever need anything, we’re here to help.
- Rosalie
Endless possibilities. Our company has been using this app for a little over a year. We have used this app for our custom vest and jacket program, which has made a big difference in sales and content. Customer service is helpful and will always answer your questions. If you are planning on looking for a simple yet effective customizer app, this is the one for you.
Thank you so much for this great review. This means a lot to the whole team! We are very fortunate to have First Manufacturing Company as one of our clients. You did an amazing job with our tool and we really enjoy seeing your leather vests and jackets endless custom possibilities! Never hesitate to reach out if you need anything.
Best,
Previously we ran our customs business using a form where customers could submit a request, our team of designers would create a mockup of the custom and then then it would be sent back to the customer. There was a lot of wasted time (and by extension money) creating designs for customers who would never respond or were just curious to see what it would look like and not really interested in purchasing. Kickflip has been a gamechanger for us. Although it isn't able to spit out final products, our customers can now get a feel for what they want and what works before even submitting it to our team. We then take that design, finesse it a bit, and send it back for final approval. Turnaround times are so much quicker and easier, and having a customer-designed mockup of the product instead of descriptions and color choices has made the actual product creation much easier.
Thank you so much for your kind words! We're thrilled to have helped make your custom product process more efficient. If there's anything we can do to continue to improve your experience, please don't hesitate to reach out. Thanks again!
This app is powerful and affordable. We can now offer custom goods to the masses as this app allows for our customers to create the product they want and pay for the order without asking for a mock-up. There is a learning process but its definitely worth the effort. we are looking forward to expanding our offering in the near future.
Brilliant app. Really easy to use and works incredibly well at showcasing our products exactly like they would do in real life. Saved us lots of time and money. Would highly recommend it to any business looking to offer customisation.
Thank you so much for your kind words about Kickflip. We're thrilled to hear that you find it brilliant and easy to use.
We're putting a lot of effort into developing this app, and it's great to know that it's saving you time and money.
Thanks again, we can't wait to see what you'll create next!
Such an amazing app. Easy to use. The customer support team is great. Quick response time. End results are great.
Thank you for taking the time to add a review.
We're so glad you're satisfied with the app. We are focused on providing a user-friendly solution, so we're pleased to know that you find it easy to use. You did such a great job creating your customizers!
We wish you great success in the future!
I can't seem to use the app as I need a login- which I don't have and don't have the option to obtain. I tried going to their website and that just brings me back to this page--
We are sorry about that! We can help you, please write to us at help@gokickflip.com and we will get it sorted out in no time.
Amazing App
Not like any other Customization product
The have so many features
and their builder is amazing, it has logic and masks, and color multiply
And overall, they are pay as you go model, which is great for new businesses
Their support is good as well, and they usually try to help as fast and as much as they can
Thank you for your great feedback on Kickflip. It’s always inspiring to hear how our solution is making a positive impact. We’re committed to supporting our customers' success and innovation, and it's heartening to know that our efforts in customer support are meeting your needs. Thank you for being a part of our community.