Kickflip ‑ Customize Products

We like the app very much; UI is beautiful and is Easy to use and set up. Great technical support and customer service.

By far the most amazing customizer app you'll find on the Shopify app store. So easy to set up and the functionalities including logic rules and layers give you the freedom to create a customizer even for a complex product. The team is so easy to get in touch with and very responsive and eager to help out. Haven't faced any significant problem with the app aside from a few lags here and there given the complexity of our product. But amazing experience overall! Will surely recommend this app to friends and fellow entrepreneurs. Kudos to the Kickflip team! Keep up the great work!

I want to love this app but I've run into little issues that take away from the overall experience. The UI is beautiful and we have been able to mostly get what we needed out of it. The pricing changed on us in the middle of our trial period and we were forced to pay a much higher price than anticipated to not have their logo on our website. The customer service has been mostly responsive but not always available. We've run into issues where it defaults to full page and we have had to manually code it to show our store logo etc. The user article related to this topic was out of date and not helpful. We now have a new issue where after having everything up and running and we were at a point where we thought we were finished with the implementation, customers have reported that the add to cart button hasn't been working. We tested and confirmed this issue - there is no reason why the add to cart button should have stopped working as we hadn't made any changes. This is very frustrating as we now have lost revenue, wasted ad spend and poor customer experience. This app seems to be in its early stages and I'm sure most of these issues will be fixed in 6 months, but I hate to pay all this money to function as a beta tester.