Kickflip ‑ Customize Products

Merci beaucoup! C’est toujours un plaisir de travailler avec votre équipe depuis toutes ces années. Merci pour votre fidélité! 😊 ⚾

Thank you for sharing your feedback. We’re truly sorry for the inconvenience this caused and understand how frustrating it must have been to revert to an older version of your theme. After investigating, we found that the issue was highly specific to your theme, likely due to a compatibility concern with another app in use.

Although you reached out to us outside of our regular business hours (9 AM to 5 PM Eastern Time), as soon as we became aware of the issue, our development team acted quickly and resolved it in less than an hour. We’re committed to ensuring a smooth experience for you moving forward.

If there’s anything more we can do to help, or if you have additional questions, please don’t hesitate to get in touch. Your success with Kickflip is our priority.

Hey there! Thanks for the awesome shoutout! It’s amazing to hear that Kickflip is making building custom products a breeze for you. Your recommendation really pumps us up — keep doing great things, and we’re here if you ever need anything!

Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear about the challenges you’ve encountered.

Concerning inventory management, please note that this feature is still in beta and we are actively working to enhance it, informed by valuable user feedback like yours. Currently, due to Shopify’s 100-variant limit and the inability to share inventory between variants, stock management is handled on Kickflip’s side. The good news is that Shopify recently announced an increase in the variant limit to 2000 and we have already begun preparations to align with this update. This will include connecting with Shopify SKUs and supporting weights. Rest assured, significant improvements are on the way.

We also sincerely apologize for the challenges you’ve faced with market pricing and out-of-stock management. While we are working on permanent fixes, if you contact our customer support team, we can revert your account to a previous version of our Shopify integration, which should resolve these issues immediately.

Finally, we’ll soon be launching a new, more flexible pricing structure designed to support your growth as you expand your sales with us. This will ensure that you can continue scaling affordably and get even more value from our platform.

We’ve reached out privately to collaborate on a solution that meets your expectations and helps improve your experience with Kickflip.

Thank you for your patience and for helping us identify areas where we can grow and improve.

Wow, thank you so much for your incredible feedback! It’s truly inspiring to hear. Empowering entrepreneurs like you is exactly why we do what we do. Thanks for being part of the Kickflip community, and here’s to your continued success!