Australia Post MyPost Business

As a new brand, we encountered a small issue while getting familiar with the app and decided to reach out via email with our concerns. To our surprise, we received an almost immediate response, letting us know that someone would be in touch. We were absolutely blown away by the customer support provided by Nathan. Not only did he record a video demonstrating how to fix the issue, but he also took the initiative to resolve it himself. Additionally, he shared some valuable tips at the end of the video.

This level of professionalism really impressed us, and it gives us great confidence in handling any future concerns. The app itself works flawlessly and meets all of our needs at this time.

This app has really help our small business cut time with processing orders, when we had some issues with our weights Nathan waas super helpful and clear with how we fix all issues.

Honestly the best app there is for shipping labels, it makes life so much easier and super fast. Probably the best customer service I have experienced also, if you have an issue and you contact the support team they respond almost instantly. Highley recommend this app

Ever since finding this app last year I have been extremely pleased. I was manually inputting all my orders online through AusPost which took me, quite literally, days to input hundreds sales. Now it takes me minutes with a simple click of the button. What a time saver. Thank you for such a simple, yet powerful, app.

I want to start my review by saying that the customer service has been exceptional, which as a new business, starting out, has been invaluable. The speed and professionalism and detail in responses has been very much appreciated - especially tailored screen recordings to help me. I find the app extremely easy to use, it has really streamlined my processes and I have been able to do everything I need to (except provide labels to post simple letters but that's not a huge deal for me, just worth noting and I believe it may be coming in the future). Thanks team for all the help and support!

I have been using this app for years and it has always worked well. Fast customer service when and if needed. The app very rarely has any tech issues. Over 5 years I have had probably 2 tech issues and they where fixed very quickly. No issues for years since.
This app is always updated and a MASSIVE time saver.
It also has an easy to use interface.
Highly Recommended.

This app is a game changer for me, I love saving money and time with postage and that's exactly what this system has done for our processes. On the rare instances that I've needed help the team have responded with exceptionally fast and helpful customer service. Highly recommended.

Unfortunately, I have found it is not often that when encountering an issue in business, one can have utmost confidence in a supplier to be able to provide immediate fixes.

I have found this with Australia Post MyPost Business.

Whenever I use the chat feature, there is always someone there to help me. Being able to resolve issues in a timely manner has been crucial in allowing me to spend time on other things.

Am very grateful to Nathan and the team and highly recommend this app.

Nathan (lead dev) is AMAZING! SO helpful. Quick. Clear. Problems resolved in minutes. Can't recommend enough!!!

Our first time using this app, bit nervous but getting use to it, simple all in one area, very helpful support, on time, didn't have to wait for 3 days for an answer.
Thank you guys.
Mr Windows