Australia Post MyPost Business

Great product with prompt and personal customer service (which is rarely needed)! Keep up the great work

Just constant issues with adding extra cover. Was told to alter the amounts on the list of products but then it still just gives me Mypost rates and not Eparcel rates. Really annoying having to contact them to fix this issue constantly!

Molly helped me SO MUCH with my issue, she sent me a detailed video explaining everything for me, it answered everything I need. She was very kind.

Highly recommend this app. Nathan and the team have supported us through every stage and their customer service is fantastic. They are prompt with their response and your issue or concern will be resolved in no time. Thank you and keep up the good work!

Love the app, and the level of support is brilliant! Very quick to respond, and Nathan explained in great detail with a clear, short video demonstration recorded specifically for us to explain how to fix our issue. And gave us a few extra tips along the way.

Have just sent the first parcels on our new website and am most impressed with the support provided by Molly via the online chat. The speed and clarity with which Molly helped solve my issues and excellent instruction pdfs were fantastic. Not only did it allow me to send our first packages but also taught me thoroughly what steps I need to take. The app is a great asset in streamlining our processes and giving us more time to focus on our core business of growing grapes and making wine.

Great lttle app. Fast and simple. Everything you need for Australia Post shipments and nothing extraneous. Good rates. Great responsive support when needed. Very happy I changed.

Customer Service not particularly helpful. The App doesn't monitor the tracking of your consignments to check the delivery status so it isn't possible to update the order status in Shopify to Shipment Delivered. If you get this App, you'll still need other apps for delivery status tracking - WHICH EVERY CUSTOMER EXPECTS. I wouldn't recommend

Highly recommend this app. The customer support is 10/10 - Nathan reviewed the app in my Shopify account setup to ensure everything was configured correctly which was a great peace of mind. Thank you! :)

Brilliant customer service! I had an issue and it was fixed within a few minutes with a personalised video explanation. Cant fault this app!