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The app has been great for my business. I just wish it allowed you to cancel and recreate a package, or create two in the first place and directly in the app, as customers sometimes change their mind, have multiple pacakges or, as it’s easy to select the wrong size by mistake.
Thanks for your review and the comments.
If you make a mistake or need to print a new label, you can reset the order in our app using Actions > Reset Order.
Unfortunately, Australia Post doesn't allow external apps to request a label refund if you need to cancel one, so you need to contact them to do that.
As for multiple parcels for a MyPost Business shipment, Australia Post doesn't have that facility.
However, we do have a workaround, so if you search our online help or reach out to our support team about multiple parcels per shipment, we can assist.
Great - no more typing in long names and addresses. I can set up commonly used box sizes and weights too. Has saved me a lot of time every day!
Very good app. Would be even better if it were possible to: 1. Create shipping the order manually in the app; 2. Reprint the label after fulfilment.
Thanks, we are always looking for product ideas.
Labels can be reprinted from within the MyPost portal for 48hrs, and if has been longer than that, we now have a feature where you can reprint labels from the Tracking page in our app too!
Cheers!
SellerDash has been outstanding for managing AusPost fulfilment through Shopify. Super reliable, easy to use, and their live chat support is awesome! fast, thorough, and incredibly helpful. Highly recommend.
Thanks so much!
Great App that is intuitive to navigate around and configure. Seamlessly integrates with Shopify. The live chat and support is so quick and issues are easily resolved.
the people on help the help chat were super helpful and were able to fix my shipping issue that shopify werent able to sort out several times for me. Really happy Ive got everything set up correctly now with their help
Always fantastic, been using it for years as a trusty application.
really simple to use, makes shipping much less time consuming. Best app I ever installed
Great app! It's quick, unlike other shipping apps. Customer service is great.
Makes life so much easier & good support if you have any issues!