Australia Post MyPost Business

As a new brand, we encountered a small issue while getting familiar with the app and decided to reach out via email with our concerns. To our surprise, we received an almost immediate response, letting us know that someone would be in touch. We were absolutely blown away by the customer support provided by Nathan. Not only did he record a video demonstrating how to fix the issue, but he also took the initiative to resolve it himself. Additionally, he shared some valuable tips at the end of the video.

This level of professionalism really impressed us, and it gives us great confidence in handling any future concerns. The app itself works flawlessly and meets all of our needs at this time.

Honestly the best app there is for shipping labels, it makes life so much easier and super fast. Probably the best customer service I have experienced also, if you have an issue and you contact the support team they respond almost instantly. Highley recommend this app

This app has really help our small business cut time with processing orders, when we had some issues with our weights Nathan waas super helpful and clear with how we fix all issues.

I want to start my review by saying that the customer service has been exceptional, which as a new business, starting out, has been invaluable. The speed and professionalism and detail in responses has been very much appreciated - especially tailored screen recordings to help me. I find the app extremely easy to use, it has really streamlined my processes and I have been able to do everything I need to (except provide labels to post simple letters but that's not a huge deal for me, just worth noting and I believe it may be coming in the future). Thanks team for all the help and support!

Ever since finding this app last year I have been extremely pleased. I was manually inputting all my orders online through AusPost which took me, quite literally, days to input hundreds sales. Now it takes me minutes with a simple click of the button. What a time saver. Thank you for such a simple, yet powerful, app.