SellerDash: AusPost Shipping

Thanks for your review, we appreciate the feedback.

Re: the Tour, once disabled/closed it should not re-appear, unless perhaps you cleared your browser cookies. If it does, let us know via live chat and we can look int it for you straight away.

For the mobile version, if there is a specific issue you have, let us know or send a screenshot and we will see if we can improve for you!

Cheers
Nathan

Hi, Thanks for the review. Appreciate the feedback re: multiple labels per order.

Please note: It is a MyPost Business limitation you are referring to, not a limitation of our app.

MyPost Business only allows one package (label) per order. We do have a workaround, by generating multiple labels (see how help docs at help.sellerdash.io).

Our app does support multiple labels/package per order but this is only natively supported by Auspost eParcel (Parcel Contract) accounts (which you can also link, if you have one).

I hope that clarifies it.

Cheers

Thanks for your review and the comments.

If you make a mistake or need to print a new label, you can reset the order in our app using Actions > Reset Order.
Unfortunately, Australia Post doesn't allow external apps to request a label refund if you need to cancel one, so you need to contact them to do that.

As for multiple parcels for a MyPost Business shipment, Australia Post doesn't have that facility.

However, we do have a workaround, so if you search our online help or reach out to our support team about multiple parcels per shipment, we can assist.