Australia Post MyPost Business

As a new brand, we encountered a small issue while getting familiar with the app and decided to reach out via email with our concerns. To our surprise, we received an almost immediate response, letting us know that someone would be in touch. We were absolutely blown away by the customer support provided by Nathan. Not only did he record a video demonstrating how to fix the issue, but he also took the initiative to resolve it himself. Additionally, he shared some valuable tips at the end of the video.

This level of professionalism really impressed us, and it gives us great confidence in handling any future concerns. The app itself works flawlessly and meets all of our needs at this time.

Exceptional Service and Seamless Integration – A True Standout!

After installing SellerDash to streamline shipping for my Shopify store, I initially ran into trouble integrating it with Australia Post. Frustrated, I reached out to their support team—and this is where SellerDash truly set itself apart.

Within just a few hours, I received a personalised response tailored directly to my business needs. Not a stock-standard reply, but a thoughtful, solution-focused engagement that immediately addressed my integration issues. It's rare to encounter this level of customer service these days—responsive, professional, and genuinely invested in ensuring success. It reflects the same principles I hold dear in my own business.

The app itself is well-designed, intuitive, and offers a level of flexibility that I hadn’t found in other shipping solutions. But it’s the human touch that really makes SellerDash shine. Knowing that a dedicated team is backing the product gives me complete confidence moving forward.

I’m looking forward to a long partnership with these guys. If you value top-tier service and reliable functionality, SellerDash should be at the top of your list.

Honestly the best app there is for shipping labels, it makes life so much easier and super fast. Probably the best customer service I have experienced also, if you have an issue and you contact the support team they respond almost instantly. Highley recommend this app

This app has really help our small business cut time with processing orders, when we had some issues with our weights Nathan waas super helpful and clear with how we fix all issues.

I want to start my review by saying that the customer service has been exceptional, which as a new business, starting out, has been invaluable. The speed and professionalism and detail in responses has been very much appreciated - especially tailored screen recordings to help me. I find the app extremely easy to use, it has really streamlined my processes and I have been able to do everything I need to (except provide labels to post simple letters but that's not a huge deal for me, just worth noting and I believe it may be coming in the future). Thanks team for all the help and support!