Nada | Sort & Hide Sold Out

Hi there,
We’re truly sorry to hear about the trouble you’ve been having with Nada. Just to clarify, our app is designed to hide products from the Online Store channel, it never deletes or archives them.

Your items are still safe and sound, and getting them back on display is a pretty straightforward process. Just go to the product you don’t see on your online store > Publishing > … > Manage sales channels and make sure the channel “Online store” is checked. We’ve also reached out via email to lend a hand directly, but it seems our messages might be missing each other.

We understand this situation has been frustrating, but your products are still there. They were just hidden because they were out-of-stock and you turned on the hiding feature in our app. ;)

Thank you,
Peter, Product Manager