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Om denne app
Lanceret
31. august 2021
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Returnering og ombytningFungerer sammen med
Shopify Flow, Shopify POS, Betaling, Netsuite, Klaviyo, Gorgias, ShipHero, Recharge, TapcartBeskyt din indtjening ved at omdanne refunderinger til bytninger med vores returplatform.
Narvar Return & Exchange er specielt designet til Shopify-forhandlere, der ønsker at spare salg, reducere omkostninger og konvertere refunderinger til bevaret indtjening med et bredt udvalg af byttemuligheder. Du vil maksimere din kundes livstidsværdi med meget tilpasselige oplevelser og bekvemme returmåder, drage fordel af omvendt logistik for at få produkter tilbage hurtigere og sømløst integrere med de andre værktøjer, der driver din virksomhed.
- Spar salg og behold indtjening med fleksible byttemuligheder og butikskredit.
- Forbedre kundeoplevelsen med brancheførende og bekvemme returmåder.
- Håndter kompleksitet og træf smarte beslutninger med returintelligens.
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Priser
Gratis at installere
Gratis at installere.
Gratis at installere
Gratis at installere.
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Alle gebyrer faktureres i USD.
19 anmeldelser
Narvar has allowed our organization to turn what was once simply transactional messaging into a revenue stream. It is easy to customize and make updates to include promotional offers, new product launches, and creative changeovers. The ability to schedule these also eliminates the need to time real-time updates to coincide with the aforementioned.
The platform has also reduced our customers' dependency on our in-house Customer Service team by providing real-time information to Sockwell's customers at the click of a button.
Narvar was a much needed support as our business has grown. It has been quite seamless and when we have had any questions our customer support contact was reliable, quick and always with solutions in hand. They are continually evolving features and taking client feedback to lead the way.
If you offer exchanges this app WILL LOSE YOU MONEY. The way that exchanges work on Narvar is completely insane. If a customer buys an item at full price $50 for example and decides to exchange it a week later when the item is now on sale, say $30, Narvar will both give the customer the new order and also refund them $20 dollars back to their credit card for the price difference!! Totally INSANE. The Narvar app is very complicated to set up and very challenging to get to work the way you want it too. The company itself is also a mess, never sent me invoices for shipping and when I reached out to the support team they were unwilling to help me find a workaround just said that everyone is happy with the way they do exchanges. Responded 20 days after I messaged them... I also had a terrible experience speaking with their support representative when trying to resolve this issue which makes the app unusable. I'm very disappointed. The UX is super confusing for our customers and we constantly had to answer messages explaining how to use the portal.
We have a small staff, so the integration of Narvar has really helped the workload for our customer service team and created a simple self-serve process for customers. This integration has been a great addition and the customers love it!
Narvar Returns & Exchanges has been a great returns RMA system for the brand. The only downside is the analytics, its a bit a stretch to get deeper in visibility.
Om denne app
Lanceret
31. august 2021
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Returnering og ombytningFungerer sammen med
Shopify Flow, Shopify POS, Betaling, Netsuite, Klaviyo, Gorgias, ShipHero, Recharge, TapcartUdviklet af Narvar
Om Narvar
4,3 i gennemsnitlig bedømmelse
2 års erfaring med at udvikle apps til Shopify App Store
3 E 3rd Ave, Suite 211, San Mateo, CA, 94401, US
Support
Skriv en beskedreturns.exchanges-support@narvar.com