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Schützen Sie Ihren Umsatz, indem Sie Rückerstattungen mit unserer Rückgabeplattform in Umtausche umwandeln.
Narvar Return & Exchange ist speziell für Shopify-Händler entwickelt, die Verkäufe sparen, Kosten reduzieren und Rückerstattungen mit einer breiten Palette von Umtauschoptionen in beibehaltenen Umsatz umwandeln möchten. Sie maximieren den Lebenszeitwert Ihrer Kunden mit hochgradig anpassbaren Erfahrungen und bequemen Rückgabeoptionen, nutzen die umgekehrte Logistik, um Produkte schneller zurückzubekommen, und integrieren sich nahtlos mit den anderen Tools, die Ihr Geschäft antreiben.
- Sparen Sie Verkäufe und behalten Sie den Umsatz mit anpassbaren Umtauschoptionen und Geschäftsguthaben.
- Verbessern Sie das Kundenerlebnis mit branchenführenden und bequemen Rückgabeoptionen.
- Verwalten Sie die Komplexität und treffen Sie kluge Entscheidungen mit Rückgabe-Intelligenz.
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- Highlights
- Direkter Zugriff im Shopify-Adminbereich
Eingeführt
31. August 2021
Sprachen
Englisch
Für diese App ist keine Übersetzung auf Deutsch vorhanden.
Kategorien
Kompatibel mit
Shopify Flow, Shopify POS, Checkout, Netsuite, Klaviyo, Gorgias, ShipHero, Recharge, TapcartPreisgestaltung
Kostenlose Installation
Kostenlos zu installieren.
Kostenlose Installation
Kostenlos zu installieren.
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Alle Gebühren werden in USD berechnet.
Rezensionen (19)
Narvar has allowed our organization to turn what was once simply transactional messaging into a revenue stream. It is easy to customize and make updates to include promotional offers, new product launches, and creative changeovers. The ability to schedule these also eliminates the need to time real-time updates to coincide with the aforementioned.
The platform has also reduced our customers' dependency on our in-house Customer Service team by providing real-time information to Sockwell's customers at the click of a button.
We've been using Narvar for years but moved onto Shopify about a year ago and this app has made returns so much more customizable with easily edited return rules, refund rules, restrictions, exceptions, and more! Almost everything we want to do with returns can be done within this app without having to contact support.
The only problems we've experienced are with exchanges (but that's mostly due to our WMS and I'm certain it's not an issue for most others using Narvar for exchanges) and editing emails - you can edit most all of the copy, but it's confusing and honestly a hassle to figure out what copy you're changing and in which emails and where the "shared" copy will show.
Updated review (2023.05.24)
We've been using Narvar for a couple of years now, and their team has made a lot of great improvements within the past several months. First, I got a little sneak peek of their new customer interface and it's wonderful. The new customer interface is a lot easier to use/navigate. I can't wait for this new UX|UI to be fully rolled out. We added CS options to our return reasons and we're happy that we can now hide these from customers. It's great that our CS agents now have the option to create a return on the order page in Shopify. Also, their customer support team has been amazing. Shout out to Harrish who is always helpful and responsive. Our experience with Narvar started out on a rough patch, but we are very happy to see that they are making great improvements. Interestingly, it is the only Return App so far that has been able to create solutions for our complex returns issues.
Narvar Returns & Exchanges has been a great returns RMA system for the brand. The only downside is the analytics, its a bit a stretch to get deeper in visibility.
The experience has been amazing. Narvar has allowed us to provide a better experience with all our customers and not only that, but has also made our job easier.
We appreciate that it is intuitive and their customer suppport is always willing to help providing quick solutions.
Support
Narvar kann alle Fragen beantworten, die du zu Narvar Return and Exchange hast.
Ressourcen
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