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Protege tus ingresos transformando reembolsos en intercambios con nuestra plataforma de devoluciones.
Narvar Return & Exchange está diseñado específicamente para los comerciantes de Shopify que buscan ahorrar ventas, reducir costos y convertir reembolsos en ingresos retenidos con una amplia gama de opciones de intercambio. Maximizarás el valor de vida del cliente con experiencias altamente personalizables y opciones de devolución convenientes, aprovecharás la logística inversa para recuperar productos más rápido e integrarás sin problemas con las otras herramientas que impulsan tu negocio.
- Ahorra ventas y retén ingresos con opciones de intercambio adaptables y crédito en tienda.
- Mejora la experiencia del cliente con opciones de devolución convenientes y líderes en la industria.
- Gestiona la complejidad y toma decisiones inteligentes con inteligencia de devoluciones.
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- Características
- Se usa directamente en el panel de control de Shopify
Idiomas
Inglés
Esta aplicación no está traducida al Español
Funciona con
Shopify Flow, Shopify POS, Pago, Netsuite, Klaviyo, Gorgias, ShipHero, Recharge, TapcartCategorías
Opciones de devolución
Gestión de devoluciones
Reseñas (19)
Our experience with Narvar has been exceptional. The platform has been invaluable to our team by streamlining the returns and refund process, making us more efficient as a company and enhancing our reputation for reliability and trustworthiness.
Although there is still room for improvement within the platform, the attention provided by Narvar's Customer Success team has been outstanding. Their exceptional support has helped us resolve issues quickly and efficiently.
Updated review (2023.05.24)
We've been using Narvar for a couple of years now, and their team has made a lot of great improvements within the past several months. First, I got a little sneak peek of their new customer interface and it's wonderful. The new customer interface is a lot easier to use/navigate. I can't wait for this new UX|UI to be fully rolled out. We added CS options to our return reasons and we're happy that we can now hide these from customers. It's great that our CS agents now have the option to create a return on the order page in Shopify. Also, their customer support team has been amazing. Shout out to Harrish who is always helpful and responsive. Our experience with Narvar started out on a rough patch, but we are very happy to see that they are making great improvements. Interestingly, it is the only Return App so far that has been able to create solutions for our complex returns issues.
Narvar Returns & Exchanges has been a great returns RMA system for the brand. The only downside is the analytics, its a bit a stretch to get deeper in visibility.
The experience has been amazing. Narvar has allowed us to provide a better experience with all our customers and not only that, but has also made our job easier.
We appreciate that it is intuitive and their customer suppport is always willing to help providing quick solutions.
Narvar has allowed our organization to turn what was once simply transactional messaging into a revenue stream. It is easy to customize and make updates to include promotional offers, new product launches, and creative changeovers. The ability to schedule these also eliminates the need to time real-time updates to coincide with the aforementioned.
The platform has also reduced our customers' dependency on our in-house Customer Service team by providing real-time information to Sockwell's customers at the click of a button.
Soporte técnico
Narvar puede responder cualquier pregunta que tengas sobre Narvar Return and Exchange.
Recursos
Fecha de lanzamiento
31 de agosto de 2021
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