Narvar Return and Exchange

Narvar Return and Exchange

요금제
무료 설치. 추가 요금이 부과될 수 있습니다.
하이라이트
Shopify 관리자에서 바로 사용 가능
평점
4.3 (19)
개발자
Narvar

Protect your revenue by transforming refunds into exchanges with our return platform.

Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business.

Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business. 더 보기
  • Save sales and retain revenue with adaptable exchange options and store credit.
  • Improve customer experience with industry-leading and convenient return options.
  • Manage complexity and make smart decisions with returns intelligence.
하이라이트
Shopify 관리자에서 바로 사용 가능

출시됨

2021년 8월 31일

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Shopify Flow, Shopify POS, 결제, Netsuite, Klaviyo, Gorgias, ShipHero, Recharge, Tapcart

요금제

무료 설치

Free to install.

모든 비용은 USD(으)로 청구됩니다.

리뷰 (19)

전체 평점
4.3
평점 수준당 개수
  • 평점의 68%가 별 5개입니다
  • 평점의 21%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 11%가 별 1개입니다
2023년 9월 27일

Narvar has allowed our organization to turn what was once simply transactional messaging into a revenue stream. It is easy to customize and make updates to include promotional offers, new product launches, and creative changeovers. The ability to schedule these also eliminates the need to time real-time updates to coincide with the aforementioned.

The platform has also reduced our customers' dependency on our in-house Customer Service team by providing real-time information to Sockwell's customers at the click of a button.

Sockwell
미국
앱 사용 기간 1년 초과
2023년 7월 28일

We've been using Narvar for years but moved onto Shopify about a year ago and this app has made returns so much more customizable with easily edited return rules, refund rules, restrictions, exceptions, and more! Almost everything we want to do with returns can be done within this app without having to contact support.

The only problems we've experienced are with exchanges (but that's mostly due to our WMS and I'm certain it's not an issue for most others using Narvar for exchanges) and editing emails - you can edit most all of the copy, but it's confusing and honestly a hassle to figure out what copy you're changing and in which emails and where the "shared" copy will show.

Dolls Kill
미국
앱 사용 기간 대략 1년
2023년 5월 24일에 편집됨

Updated review (2023.05.24)

We've been using Narvar for a couple of years now, and their team has made a lot of great improvements within the past several months. First, I got a little sneak peek of their new customer interface and it's wonderful. The new customer interface is a lot easier to use/navigate. I can't wait for this new UX|UI to be fully rolled out. We added CS options to our return reasons and we're happy that we can now hide these from customers. It's great that our CS agents now have the option to create a return on the order page in Shopify. Also, their customer support team has been amazing. Shout out to Harrish who is always helpful and responsive. Our experience with Narvar started out on a rough patch, but we are very happy to see that they are making great improvements. Interestingly, it is the only Return App so far that has been able to create solutions for our complex returns issues.

C-IN2 New York
미국
앱 사용 기간 대략 2년
2023년 6월 12일

Narvar Returns & Exchanges has been a great returns RMA system for the brand. The only downside is the analytics, its a bit a stretch to get deeper in visibility.

Rockstar Original
미국
앱 사용 기간 거의 2년
2023년 5월 31일에 편집됨

The experience has been amazing. Narvar has allowed us to provide a better experience with all our customers and not only that, but has also made our job easier.

We appreciate that it is intuitive and their customer suppport is always willing to help providing quick solutions.

Tropicfeel
스페인
앱 사용 기간 거의 2년

지원

Narvar에서 Narvar Return and Exchange에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.

개발자

Narvar

3 E 3rd Ave, Suite 211, San Mateo, CA, 94401, US

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

이 앱과 비슷한 더 많은 앱 보기

4.9 별 5개 중 총 리뷰 496개 무료 플랜 사용 가능
Auto-manage returns and exchanges, return labels&return policy
Built for Shopify
5.0 별 5개 중 총 리뷰 661개 무료 플랜 사용 가능
Convert your returns into revenue with Return Prime
5.0 별 5개 중 총 리뷰 97개 무료 플랜 사용 가능
Auto-manage return labels, returns & exchanges, store credits
Built for Shopify

앱을 추가하시겠어요?

Shopify 3일 무료 체험