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Skydda din inkomst genom att omvandla återbetalningar till utbyten med vår returplattform.
Narvar Return & Exchange är speciellt utformad för Shopify-handlare som vill spara försäljningar, minska kostnader och omvandla återbetalningar till behållen inkomst med ett brett utbud av utbytesalternativ. Du kommer att maximera ditt kundlivsvärde med mycket anpassningsbara upplevelser och bekväma returalternativ, dra nytta av omvänd logistik för att få tillbaka produkter snabbare och sömlöst integrera med de andra verktyg som driver ditt företag.
- Spara försäljningar och behåll inkomst med anpassningsbara utbytesalternativ och butikskredit.
- Förbättra kundupplevelsen med branschledande och bekväma returalternativ.
- Hantera komplexitet och fatta smarta beslut med returintelligens.
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- Höjdpunkter
- Använd direkt i Shopify-admin
Lansering
31 augusti 2021
Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Fungerar med
Shopify Flow, Shopify kassasystem, Kassa, Netsuite, Klaviyo, Gorgias, ShipHero, Recharge, TapcartPriser
Gratis att installera
Gratis att installera.
Gratis att installera
Gratis att installera.
Innehåller automatöversatt text
Alla avgifter debiteras i USD.
Recensioner (19)
Narvar has allowed our organization to turn what was once simply transactional messaging into a revenue stream. It is easy to customize and make updates to include promotional offers, new product launches, and creative changeovers. The ability to schedule these also eliminates the need to time real-time updates to coincide with the aforementioned.
The platform has also reduced our customers' dependency on our in-house Customer Service team by providing real-time information to Sockwell's customers at the click of a button.
We've been using Narvar for years but moved onto Shopify about a year ago and this app has made returns so much more customizable with easily edited return rules, refund rules, restrictions, exceptions, and more! Almost everything we want to do with returns can be done within this app without having to contact support.
The only problems we've experienced are with exchanges (but that's mostly due to our WMS and I'm certain it's not an issue for most others using Narvar for exchanges) and editing emails - you can edit most all of the copy, but it's confusing and honestly a hassle to figure out what copy you're changing and in which emails and where the "shared" copy will show.
Updated review (2023.05.24)
We've been using Narvar for a couple of years now, and their team has made a lot of great improvements within the past several months. First, I got a little sneak peek of their new customer interface and it's wonderful. The new customer interface is a lot easier to use/navigate. I can't wait for this new UX|UI to be fully rolled out. We added CS options to our return reasons and we're happy that we can now hide these from customers. It's great that our CS agents now have the option to create a return on the order page in Shopify. Also, their customer support team has been amazing. Shout out to Harrish who is always helpful and responsive. Our experience with Narvar started out on a rough patch, but we are very happy to see that they are making great improvements. Interestingly, it is the only Return App so far that has been able to create solutions for our complex returns issues.
Narvar Returns & Exchanges has been a great returns RMA system for the brand. The only downside is the analytics, its a bit a stretch to get deeper in visibility.
The experience has been amazing. Narvar has allowed us to provide a better experience with all our customers and not only that, but has also made our job easier.
We appreciate that it is intuitive and their customer suppport is always willing to help providing quick solutions.
Support
Narvar kan svara på eventuella frågor du har om Narvar Return and Exchange.