Narvar Return and Exchange

Narvar Return and Exchange

定價
免費安裝。 可能需支付額外費用。
特色
可直接在 Shopify 管理介面使用
評分
4.3 (19)
開發者
Narvar

Protect your revenue by transforming refunds into exchanges with our return platform.

Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business.

Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business. 更多
  • Save sales and retain revenue with adaptable exchange options and store credit.
  • Improve customer experience with industry-leading and convenient return options.
  • Manage complexity and make smart decisions with returns intelligence.
特色
可直接在 Shopify 管理介面使用

發布日期

2021年8月31日

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

Shopify Flow, Shopify POS, 結帳頁面, Netsuite, Klaviyo, Gorgias, ShipHero, Recharge, Tapcart

定價

免費安裝

Free to install.

免費安裝

Free to install.

所有費用均以 USD 計價。

評價 (19)

整體評分
4.3
各級評分數量
  • 68% 的評分為 5 顆星
  • 21% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 11% 的評分為 1 顆星
2023年9月27日

Narvar has allowed our organization to turn what was once simply transactional messaging into a revenue stream. It is easy to customize and make updates to include promotional offers, new product launches, and creative changeovers. The ability to schedule these also eliminates the need to time real-time updates to coincide with the aforementioned.

The platform has also reduced our customers' dependency on our in-house Customer Service team by providing real-time information to Sockwell's customers at the click of a button.

Sockwell
美國
使用應用程式 1年多
2023年7月28日

We've been using Narvar for years but moved onto Shopify about a year ago and this app has made returns so much more customizable with easily edited return rules, refund rules, restrictions, exceptions, and more! Almost everything we want to do with returns can be done within this app without having to contact support.

The only problems we've experienced are with exchanges (but that's mostly due to our WMS and I'm certain it's not an issue for most others using Narvar for exchanges) and editing emails - you can edit most all of the copy, but it's confusing and honestly a hassle to figure out what copy you're changing and in which emails and where the "shared" copy will show.

Dolls Kill
美國
使用應用程式 大約1年
編輯時間:2023年5月24日

Updated review (2023.05.24)

We've been using Narvar for a couple of years now, and their team has made a lot of great improvements within the past several months. First, I got a little sneak peek of their new customer interface and it's wonderful. The new customer interface is a lot easier to use/navigate. I can't wait for this new UX|UI to be fully rolled out. We added CS options to our return reasons and we're happy that we can now hide these from customers. It's great that our CS agents now have the option to create a return on the order page in Shopify. Also, their customer support team has been amazing. Shout out to Harrish who is always helpful and responsive. Our experience with Narvar started out on a rough patch, but we are very happy to see that they are making great improvements. Interestingly, it is the only Return App so far that has been able to create solutions for our complex returns issues.

C-IN2 New York
美國
使用應用程式 大約2年
2023年6月12日

Narvar Returns & Exchanges has been a great returns RMA system for the brand. The only downside is the analytics, its a bit a stretch to get deeper in visibility.

Rockstar Original
美國
使用應用程式 接近2年
編輯時間:2023年5月31日

The experience has been amazing. Narvar has allowed us to provide a better experience with all our customers and not only that, but has also made our job easier.

We appreciate that it is intuitive and their customer suppport is always willing to help providing quick solutions.

Tropicfeel
西班牙
使用應用程式 接近2年

支援服務

「Narvar」會回答您對於「Narvar Return and Exchange」的任何問題。

開發者

Narvar

3 E 3rd Ave, Suite 211, San Mateo, CA, 94401, US

資源

開發者無法直接以繁體中文提供支援。

其他同類型應用程式

4.9 滿分 5 顆星 共有 471 則評價 提供免費方案
Automated and flexible management of returns and exchanges
Built for Shopify
5.0 滿分 5 顆星 共有 633 則評價 提供免費方案
Make revenue through returns, send automated labels & refund
5.0 滿分 5 顆星 共有 88 則評價 提供免費方案
Auto-manage return labels, returns & exchanges, store credits
Built for Shopify

想要新增應用程式嗎?

免費試用 Shopify 3 天