Navidium Shipping Protection

Navidium Shipping Protection has truly been a game-changer for our business. This remarkable service has not only saved us countless headaches but has significantly offset our shipping costs when we've had to reship packages. Their proactive approach to identifying potential shipping issues before they escalate is commendable, and their customer support team has consistently provided exceptional assistance. We cannot help but wholeheartedly recommend Navidium to fellow business owners; it has become an indispensable asset that streamlines our shipping process and instills confidence in our operations. With Navidium, you'll gain peace of mind and remarkable cost savings, making it an absolute must-have for anyone involved in shipping. ⭐⭐⭐⭐⭐

We love this app for a number of reasons: (1) easy setup, (2) ease of use, (3) easy to understand (for us and for our customers), and (4) wonderful customer service. We love that Marc and his team set up a great app for small businesses to reliably self-insure. The architecture of the app is seamless with our Shopify account. And the few times we needed to cover our customers' claims, we can reliably use Navidium's navigation to ensure we are processing the claim with confidence that the customer is covered.

Great app. Works well. Customer service is responsive. What else could you want? it does the job without errors.

We moved from another app that made the customer experience difficult. It was important to us to handle the claims as we saw fit and Navidum allows us to do that. Highly recommend this app for self-management of any insurance claims. Easy integration. Support emails could be answered a little more quickly but overall we are super happy with the app and the support we've received.

We've tested a couple other apps before trying Navidium, including one of the best known apps. And I have to say, they are completely useless. A total waste of time, money and energy. Now....Navidium on the other hand, well - they are game changer! I highly recommend them. First, the app works. Second, it doesn't slow your site down. Third, your clients are happy and you are able to cover lost/damaged items with less stress and issues. So what's not to love? :)
But most of all? The support, including the owner, is accessible, responsive and work HARD to make things right for those of us in ecommerce. The competition doesn't do that.
If you are looking for an app, then stop your search and give Navidium a try!

Great app, works as promised and our customers love the peace of mind that shipping protection brings. Most important is that we are the ones providing the protection and neither ourselves or our customers have to contact or negotiate with a 3rd party to file a claim.

Great customer support so far and quick help with installation. Happy to provide this feature to our customers!

Dynamite app with even better customer service! Marc and his team explained everything and even helped us with a work around as our theme was throwing some errors. Navidium has helped leaps and bounds over other shipping insurance apps we tried. Must have app!

I'm SO glad we switched to Navidium from the other shipping protection app we were using that kept all the revenue our store was generating.

Since then we have seen a 44% conversion rate for Navidium and our customers are happier than ever with the improved problem resolution we are now able to offer.

The customer support from Navidium has been fantastic. The look and feel of the widget feels very well implemented into our checkout and theme as well.

Big shoutout to Marc from Navidium as well. Super down to earth, friendly and resourceful in all things e-commerce related.

If you don't have Navidium installed on your store, you're missing out!

Would recommend to any online company that is shipped DTC. If you don't have this app you are leaving money on the table.