Navidium Shipping Protection

This app is great! The developers walked me through step by step when i had a issue with my store. they even went the extra mile to make some of the more complicated adjustments for me. They are super knowledgeable and even gave me some amazing advice to get my conversions higher. I highly recommend this app to anyone and everyone who is selling online!!!
(from the team at BreedersHacks.com)

We've used this app for less than a week and it's already out-performed the shipping protection upsell we created. Navidium is very, very well optimized and has a great customer service area for tracking refunds and replacement. So glad to have found out about it!

Team is active in use groups online and available to answer questions quickly. Install was easy and it works as intended. MUCH better alternative to other shipping protection programs.

Navidium shipping protection is a must have app for all your shipping claim issues. It ‘seamless design, ease of use and practical approach makes this app unique. Now I have funds to cover any shipping cost such as damage, stolen or lost; as you all know is out of our control as sellers but our customers want their product so you can’t blame them for getting upset when they don’t get it or it is damage. Customers are happy to pay a reasonable amount for this protection which you have full control of what you will charge the customer and the customer can easily chose to opt-in right in the shopping cart! As a result, we are free to deal with each issue individually keeping our new and loyal customers very happy. As for support, Marc is excellent when it comes to support which is VERY critical to us as a growing business. There were a few issues that Marc dealt with immediately with a great attitude of support and some fun too! Thanks again Marc for creating this app. Looking forward to working with you as we continue to move forward in a positive path for everyone! WIN! WIN!

I was looking for a simple yet effective package protection app and Navidium ticked off all the boxes. Their customer support is A+! Very happy with this app.

I recently just switched to this app! I love it first off the guys are super helpful and quick to respond - they had me up and running within a few hours. Download the app today you won't be disappointed.. It works really well

I Used this app and start making money on the first day - Amazing how simple and easy it can be to add shipping insurance and increase profits on day 1
you doing great job guys!

A must-have for each eCommerce site. An extra revenue stream for your site.
Great support and CS. The convention rate on this up is super high.

this app is really for protection. it does the work. the customer service is good. They do the job pretty fast. Thanks~

This is one of the best decisions I have made for my stores in 2022. I am not saying that lightly... the potential to add dollars to your bottom line likes this with no added marketing or effort is just awesome. There are very few apps you can add to your store and quite literally know exactly how it impacts your bottom line. This is one of them. The best part about it is that you are actually giving your customer peace of mind while doing so... ofcourse there will be some of these dollars going back to mishaps with shipping as you are covering their shipment, but you have the opportunity to recoup that with the shipping service. So that is just conceptually how this is a clear win. Next, I need to address the Navidium team. They are one of the most responsive app devs I have ever worked with, and they were extremely patient and helpful with my setup (on two separate stores) that have some unique needs. They really went the extra mile, and I appreciate it. I would think in almost all cases this is a very straight forward app to add, easy to operate and incredibly impactful. If you have some unique needs, they have a fantastic team and work with you to solve those needs. I don't write many reviews, but the app/team here really deserve it. There is really no reason NOT to add this app to your store. Your customers will love the option and peace of mind, you will love the added income straight to your bottom line, and the team is right there to help with anything you need. As the great Michael Scott once said, "The important difference here is with win/win/win, we all win. Me too." and thats what this is... actually.