Reseñas (322)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
17 de mayo de 2022

Hands down the best order protection app out there. Super simple to integrate and has a lot of useful additional features you can utilize for your store.

Doe Lashes
Estados Unidos
Más de 2 años usando la aplicación
27 de junio de 2023

We would highly recommend Navidium for shipping protection. We have used other popular services and Navidium is better in everyway. The other guys made it more difficult for us and our customers. They wanted customers to download their app and made our customers file police reports in order to initiate a claim. Navidium gives you the opportunity to run your own system and make all the extra money that the other guys take. Thanks Navidium!!

Jayflex Fitness
Estados Unidos
Más de 2 años usando la aplicación
13 de diciembre de 2022

The BEST shipping protection app! We previously used route and felt like we were getting robbed. We switched to navidium and it helps us generate extra revenue but helps our customers feel more confident during the checkout process. They are always so responsive and willing to help! Highly recommend this app!

Simply Organic Bamboo
Estados Unidos
Más de 2 años usando la aplicación
22 de junio de 2023

This app is exactly what a store owner needs. We have worked with other shipping protection services in the past and this is BY FAR the best solution, price, and I recommend it to every shopify store owner I come across that wants to use a shipping protection. Every penny matters in these economic times and Navidium Shipping Protection helps me keep more. Looking at my P&L account for shipping insurance paid out vs retained last year affirmed that. I absolutely love it!

Gathre
Estados Unidos
Más de 2 años usando la aplicación
18 de julio de 2023

Fantastic app that gives all the power and revenue of Shipping protection to the merchant. Additionally, there are new features outside of shipping protection added to this feature set basically every quarter or even more often. We have killed it with Navidium and won't switch to a different provider anytime in the foreseeable future.

International Military Antiques
Estados Unidos
Alrededor de 2 años usando la aplicación
30 de mayo de 2022

Navidium is a game-changer!! After paying Route hundreds of dollars each week and not seeing any of that money ourselves, we switched to Navidium, which allows us to keep any money that isn't used to replace or refund orders. Navidium should be an absolute no-brainer for anyone that runs a business and takes care of their customers. The app was very easy to install and the icons and shipping protection wording are very easy to change to make it your own protection plan. Customer service is lightning fast and has answered every question I've had so far almost immediately. I HIGHLY recommend at least doing the free trial for Navidium. You'll be so impressed, there will be no reason to not become a lifetime customer. Thanks Navidium for making such an awesome app to help us take care of our customers!

JD Customs U.S.A
Estados Unidos
Alrededor de 2 años usando la aplicación
3 de junio de 2022

AMAZING!!!!!!!! Best decision I ever made for my company! We switched over from RO*TE and will never look back. We are able to quickly process claims and resolve customer service issues which is key in customer retention. Overall a better experience and service that we are able to provide to our customers.

Bask and Lather Co
Estados Unidos
Alrededor de 2 años usando la aplicación
2 de octubre de 2022

Easy recommendation for us. A new top-selling product helping us recoup funds for the great customer service we already provided for our customers. Recommend for all stores as Zevi + team are great with install & support as well!

Dux Waterfowl Co
Estados Unidos
Alrededor de 2 años usando la aplicación
3 de octubre de 2022

This is a great app and the customer service team is very helpful. They will help you work out all the particulars so it works smoothly with your theme. Highly recommend.

Hwalgi
Estados Unidos
Alrededor de 2 años usando la aplicación
20 de junio de 2023

I am so glad I made the switch from Route to Navidium for my package protection needs, and it has been a truly transformative experience. After using Navidium for approximately a year, I can confidently say that it outshines its competitors in every aspect.

When I initially opted for Route, I believed it would safeguard our packages effectively. However, as time went on, I realized that Route was capturing a significant portion of our revenue. Moreover, when unfortunate incidents occurred, their customer service was lackluster and often resulted in refunds for the insurance fees paid. Dissatisfied with this state of affairs, I decided to explore alternatives and discovered Navidium.

The transition to Navidium has been nothing short of a game-changer. Their dedication to customer satisfaction and top-notch service has won me over completely. In particular, I had the pleasure of speaking with Mark during a live chat session, and his commitment and hard work were evident. He exemplified the qualities of a passionate professional who genuinely cares about his customers.

Elevate Styles
Estados Unidos
Alrededor de 2 años usando la aplicación