Navidium Shipping Protection

Excellent customer service and value. Our customers use it and love it. We can offer lower priced shipping protection and both our customers and we come out ahead.

Navidum has been fantastic, their platform is very easy to use and it's a great way to protect both our store and customers from lost parcels or undelivered items. There's a whole suite of tools to take advantage of to also increase upsell opportunities and provide more options for customers.

Such a game changer for allowing us to deal with claims in the best way possible. Customer service is stellar. If you are considering Navidium, it's a no brainer in our perspective.

Great app an a no-brainer for any store. We love the control this app provides and the mutual benefit for us and the customer works out great.

Best app we have found. . So easy to install and use, plus it works great.
Wish I signed up years ago!

This shipping protection app helped us come up with a clear strategy for handling lost packages: no purchase, no replacement. It looks very clean and trustworthy on the site & we've had sigificant buy-in from customers. The best part is the back-end portal with claim submission & revenue tracker! This helps us easily track our number of reshipments per month and how that affects our bottom line. Marc has provided excellent app support and customer service as well. We've tried route (pricey) & Shiptection (dashboard never worked) - Navidium wins hands down.

Great app!! So much better to be able to handle claims on your own vs going through another app that may or may not pay out claims. Customer service is very responsive and fast as well :)

Simple to use. Good Options. You evaluate your own business model and offer insurance to your customer based on your business needs. For example, evaluate your own business model such as:

* Do you have a high chance that your items will break?
* What kind of value is your products like, high or low value?
* low or high fraud risk, and etc.

You should try and see it yourself.

This app is a very useful app that has improved customer experience greatly and given us the flexibility to cover claims that otherwise wouldn't have been.

Great app!