Navidium Shipping Protection

This is a great app that every DTC ecom business needs to have. It's very easy to install and use (and their support is excellent if you run into any issues) and it instantly increased our revenue, as well as customer satisfaction. It's one of those rare apps that is really a Win-Win for every side. Every day you don't have this app on your store is leaving money on the table.

I originally signed up with Route Shipping protection and then realised I barely ever needed to actually use the service as the majority of orders arrive with no issue. Seeing Route take all my extra revenue directly out of my business bank account hurt my soul.
Thankfully, I discovered Navidium and the rest is history! We've made an extra $16.5k since December and have had to dip into maybe 1% of that to replace lost/ missing orders. So that's an extra $16k in our pocket, not in Routes. The best thing is it's a completely a passive upsell that I don't even have to monitor, so it literally generates free money for our business. 70% of our customers opt in for Navidium Shipping Protection. Can't recommend Navidium enough and knowing that Route are being so shady towards them shows me they're rattled and makes me want Navidium to succeed even more!
Also - the set up team are super speedy and integrated us within the day. They also update super fast every time we change theme. Go Navidium!

Great company. Left Route to go with Navidium. Why let another company make all the revenue of fees charged when we're doing all the work. I like the Navidium model of letting me keep all the revenue. We have very little issues with shipping but when it does the revenue we have made more than easily covers replacing any orders on our own. Their team is fast if you need assistance with install or if any problems arise.

Great concept, easy to implement and puts the power and money back in the hands of the merchants as it should be.

This is a great app that allows us to give customers peace of mind during their purchase and to partially offset all of the rising costs in the channel.

Great app, worth every penny. Has made such a difference on our business since shipping from Route.

I switched from another Package Insurance app to Navidium. It's a much better alternative, with great transparency, and was exactly what we needed to cover the costs of the ever common stolen, lost or damaged packages.
The support is superb, it's light on the site, and very effective.
Highly recommend it.

Excellent customer service and value. Our customers use it and love it. We can offer lower priced shipping protection and both our customers and we come out ahead.

Great app an a no-brainer for any store. We love the control this app provides and the mutual benefit for us and the customer works out great.

Such a game changer for allowing us to deal with claims in the best way possible. Customer service is stellar. If you are considering Navidium, it's a no brainer in our perspective.